Anchorage Chambers Ltd Reviews 2,622

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 663 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, often highlighting specific individuals who went above and beyond. The customer service is frequently described as exceptional, with many appreciating the clear explanations and non-judgmental approach, making stressful situations more manageable. The overall service is noted for being brilliant, easy, and efficient, guiding users through processes with great communication and support from start to finish. The user experience is generally positive, with people feeling informed and supported throughout their journey. However, some customers also noted a desire for a little more communication regarding next steps towards the end of their process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the politeness,... See more

Service

Consumers find service to be positive, with many describing it as brilliant, exceptional, and fantastic from... See more

User experience

People report positive experiences with user experience, often describing it as brilliant and stress-free,... See more

Payment

Reviewers mention positive feedback about payment, highlighting the helpfulness of staff in resolving issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,622)

641 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anchorage have been amazing from to my…

Anchorage have been amazing from to my 1st contact with Natalie and Rose both have been amazing

14 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Rose's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih was very helpful to resolve my…

Fasih was very helpful to resolve my issue

14 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Fasih's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Called them today and spoke with…

Called them today and spoke with Murtaz. He was brilliant. Actually listened, explained everything clearly, and got it sorted straight away. Proper professional but also just a real person, you know? Really appreciated it.

14 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Murtaz's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Really understandable really helpful…

Absolutely excellent service from start to finish.
They got my IVA accepted quickly and took a huge weight off my mind.
No more stress, no more worrying about knocks on the door.
Everything was explained clearly and without any judgement.
Communication was constant and really reassuring throughout.
When it was finalised, they walked me through every detail.
I finally feel like I can breathe again.
Highly recommend this team truly supportive and reliable.

13 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us Five-star review. It's truly heartening to know that this process has brought you relief. Your well-being is our priority, and we're grateful for the opportunity to be of assistance. If there's anything more, we can do for you or if you have any questions down the road, please don't hesitate to reach out. Thank you for putting your trust in us. Wishing you continued peace and financial stability. Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Person i spoke to on the phone was great

12 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Good communication skill and good…

Good communication skill and good customer care when l spoke with Lbdullah.

12 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Abdullah's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih Naqvi was very helpful and…

Fasih Naqvi was very helpful and professional on the call

11 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very good service

Very good service, and very quicķ

7 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Hello! Thank you for your five-star review! We really appreciate it and do not hesitate to contact us whenever you have any queries!

Rated 5 out of 5 stars

I spoke to several different people…

I spoke to several different people from the anchorage team and found each of them extremely helpful ‘ patient and informative . I received detailed text messages and emails promptly and scheduled phone calls were received at the times specified.my questions and concerns concerning my application for an IVA were were dealt with professionally and thoroughly and I would not hesitate to give my heartfelt appreciation to each member of the team that guided me through a difficult time in my life

6 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us Five-star review. It's truly heartening to know that this process has brought you relief and that you can now look forward to a future without any worries. Your well-being is our priority, and we're grateful for the opportunity to be of assistance. If there's anything more, we can do for you or if you have any questions down the road, please don't hesitate to reach out. Thank you for putting your trust in us. Wishing you continued peace and financial stability. Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and explained everything in a way I could understand and made the whole procedure so easy and stress-free.

30 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Oraiza is been very helpful today

Oraiza is been very helpful today! I’m really pleased with her profesionalism and fast answers to all my questions!

1 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Process was explained cleary and simply…

Process was explained cleary and simply and i was made to ok about the proccess

30 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish.
They got my IVA accepted quickly and took a huge weight off my mind.
No more stress, no more worrying with emails and phone calls
Everything was explained clearly and without any judgement.
Communication was constant and really reassuring throughout.
When it was finalised, they walked me through every detail.
I finally feel like I can start again with fresh start and new lease of life!

30 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We truly appreciate your five-star review and your trust in us!
Thank you so much for your kind words! We're delighted to hear that our team was able to put your mind at ease and guide you through everything. Staying in contact and supporting our clients every step of the way is what we strive for. If you ever need assistance in the future or have any further questions, don't hesitate to get in touch. We're here to help! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Quick and very helpful

Really easy to chat to sorted out my finances and now back on track.

30 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I recently had dealings with Ancorage…

I recently had dealings with Ancorage Chambers and felt compelled to share my experience.

From the outset, their professionalism stood out. Communication was clear, timely, and handled with a level of care that immediately put me at ease. They took the time to explain everything in a straightforward way, ensuring I fully understood the situation without feeling overwhelmed.

What impressed me most was their efficiency and attention to detail. Every step was handled smoothly, and I always felt that my case was being taken seriously. It’s rare to find a team that combines both expertise and genuine customer care so effectively.

Overall, my experience with Ancorage Chambers has been extremely positive. I would not hesitate to recommend their services to anyone looking for reliable, knowledgeable, and supportive assistance.

Thank you for the excellent service.

28 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you very much for your glowing recommendation and Five-star review! We're delighted to hear that our team was able to provide you with such a positive experience. Making the process pain-free for our customers is always our goal, and we're thrilled that we could achieve that for you. If you ever need assistance in the future or have any further questions, don't hesitate to get in touch. We're here to help!

Rated 5 out of 5 stars

Fasih Naqvi Was very nice and…

Fasih Naqvi Was very nice and cooperative

28 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Best help I've ever received

I must admit, best help I have ever received.
I was drowning in debts due to bad life choices and wrong paths I've chosen. I was stuck, didn't know what to do.
Those guys saved my life and gave me hope for it all to be fixed. It's been now 5 years, I am fully debts free.
Incredible help, fantastic service. Made it super easy and manageable to carry on living my life, without the fear something come back to me. They looked after everything, talking to clients on my behalf, making sure I am no longer bothered with mail and reminders. I felt relieved and safe.
Thank you so much for everything you've done for me. I am ever so grateful for your help. It's all over now and I can start my life all anew, without any debt or bother.
Amazing service, would recommend to anyone struggling with finances.

27 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you very much for your glowing recommendation and Five-star review! We're delighted to hear that our team was able to provide you with such a positive experience. Making the process pain-free for our customers is always our goal, and we're thrilled that we could achieve that for you. If you ever need assistance in the future or have any further questions, don't hesitate to get in touch. We're here to help!

Rated 5 out of 5 stars

I have just spoken with Musadiq

I have just spoken with Musadiq. It was concerning a short payment break. He explained everything,very clearly to me. Thank you very much for your help. Very much appreciated.

24 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been cooperative. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Natalie was thorough

Natalie was thorough, efficient, professional and easy to talk to . Went through everything with fine detail and left nothing unexplained. Would highly recommend and great that someone was working on my behalf excellent service.

22 April 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

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