Anchorage Chambers Ltd Reviews 2,622

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 663 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, often highlighting specific individuals who went above and beyond. The customer service is frequently described as exceptional, with many appreciating the clear explanations and non-judgmental approach, making stressful situations more manageable. The overall service is noted for being brilliant, easy, and efficient, guiding users through processes with great communication and support from start to finish. The user experience is generally positive, with people feeling informed and supported throughout their journey. However, some customers also noted a desire for a little more communication regarding next steps towards the end of their process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the politeness,... See more

Service

Consumers find service to be positive, with many describing it as brilliant, exceptional, and fantastic from... See more

User experience

People report positive experiences with user experience, often describing it as brilliant and stress-free,... See more

Payment

Reviewers mention positive feedback about payment, highlighting the helpfulness of staff in resolving issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,622)

641 reviews in the last 12 months

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Rated 5 out of 5 stars

''Heavily recommended to use depth free part" I am really happy to share my feedback…


I am really happy to share my feedback about the support I received from Depth Free at Anchorage Chambers.

Honestly, when Omar and Gary first contacted me and explained the process, I was very doubtful. In the beginning, I thought it might be a scam. I became so worried that I even contacted my bank, changed my debit card, updated my details, and stopped answering calls for some time. Because most companies only send emails or online forms, I felt uncomfortable that they were personally calling and helping me so much.

After ignoring several calls, I finally answered Omar’s call. He patiently spoke to me, cleared my doubts, and asked me to trust him just once. Even then, before starting the process, I asked him again if I was in safe hands because I was still scared of being scammed. He calmly reassured me and told me that I was not in the wrong hands.

Now I can honestly say I am very thankful for all the help and support they gave me. Omar and Gary worked extremely hard for me. They spent hours on hold with creditors, councils, utility companies, and even Thames Water just to help resolve my issues. Sometimes they waited for two or three hours on calls before connecting me in. That level of dedication and support is truly appreciated.

Looking back, I feel bad about the way I doubted and spoke to them at first, but they remained patient and professional throughout. I am genuinely grateful that I accepted their help.

Depth Free and the team at Anchorage Chambers have been amazing, and I truly appreciate everything they have done for me.

26 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you very much for your glowing recommendation and Five-star review! We're delighted to hear that our team was able to provide you with such a positive experience. It's fantastic to know that we could guide you through the process and make it understandable. If you ever need assistance in the future or have any further questions, don't hesitate to get in touch. We're here to help!

Rated 5 out of 5 stars

Professional yet friendly and…

Professional yet friendly and understanding and non judgmental.

26 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We appreciate your five-star review. Please do not hesitate to reach out if you need more assistance or have any questions. We're here to help! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih Naqvi Was able to really support…

Fasih Naqvi Was able to really support us with a backdated payment in order to pay our rent on time so thank you for the ongoing support

22 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We appreciate your five-star review. Please do not hesitate to reach out if you need more assistance or have any questions. We're here to help! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Always very helpful and polite been…

Always very helpful and polite been great, with prompt communication

12 May 2026
Unprompted review
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Reply from Anchorage Chambers Ltd

We appreciate your five-star review. Please do not hesitate to reach out if you need more assistance or have any questions. We're here to help! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Highly recommend

Highly recommend, they are the best..thank you for everything.

22 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We appreciate your five-star review. Please do not hesitate to reach out if you need more assistance or have any questions. We're here to help! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Its a very helpful service great job…

Its a very helpful service great job MANHEL

22 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We appreciate your five-star review. Please do not hesitate to reach out if you need more assistance or have any questions. We're here to help! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Hi I just returned a call from…

Hi I just returned a call from Abdullah.He was efficient and to the point and very polite

21 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

My experience was simple and quick…

My experience was simple and quick everyone I talked to made me feel relaxed and informed me of every process of an IVA in simple terms so I understood everything great load lifted off my shoulders thankyou

21 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! We're thrilled to hear that you had such a positive experience with us Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Absolutely brilliant given me my life…

Absolutely brilliant given me my life back looking forward to being able to sleep at night thank you so much.

20 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Great service always help when I need…

Great service always help when I need advice or any questions

19 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very prompt at setting the IVA up

Very prompt at setting the IVA up, a massive weight has been lifted! Everyone has been amazing, thank you!

19 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Reflection of professionalism from this…

Reflection of professionalism from this chamber and take my matter seriously.

19 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for your five-star review, we really appreciate it. We're here to help!

Rated 5 out of 5 stars

Minhaal very pleasant and helpful

Minhaal very pleasant and helpful

18 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Exceptional Service and Outstanding support

Anchorage Chambers helped me through a very difficult time and I successfully got my IVA accepted. Special thanks to James Mellor, who was absolutely brilliant - approachable, reassuring and understanding. Exceptional service & I highly recommend Anchorage Chambers to anyone needing honest, expert advice and reliable support.

15 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about his professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful company

Very helpful company, especially the agent musadiq, he was really great

15 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day.
We appreciate your kind words about Musadiq's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful highly recommended

Very helpful highly recommended

15 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

IVA journey

Very helpful and made my IVA journey easy and hassle free Minhaal was extremely helpful at closing my IVA journey.

15 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Outcome of my journey to IVA with Anchorage Chambers

James mellor was fantastic in guiding me through my IVA outcome and helping me understand all the information regarding it - I want to thank you for lifting this massive weight off my shoulders I feel like I can finally breathe

14 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about his professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih

Fasih
Very good service

14 May 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

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