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amsmortgages.co.uk Reviews 

1,737
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, remarkable patience, and clear communication maintained throughout the entire process. Many people highlight that advisors go above and beyond to provide tailored advice and reassuring answers to every question. Consumers note that the team works tirelessly to secure complex mortgage deals with impressive speed and efficiency. Reviewers heavily appreciate the dedicated support and seamless coordination provided from the initial inquiry right through to final completion. Buyers consistently recommend these services to others seeking reliable and stress free assistance for their housing needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional dedication,... See more

Service

Reviewers express immense satisfaction with the top tier service, highlighting efficient, fast, and... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing the team's exceptional professionalism,... See more

Response time

Clients share positive opinions on response time, highlighting fast, clear communication and prompt feedback.... See more

User experience

Users describe positive interactions with user experience, highlighting an overall great and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Luke Taylor and Claire Golder enough for the incredible service they provided. My circumstances were far from straightforward, but they handled everything with professionalism, patie... See more

Company replied

Rated 5 out of 5 stars

Alex was incredibly helpful and super quick throughout the entire process. He was very patient with me and took the time to explain everything I didn’t understand. He kept me updated every step of the... See more

Company replied

Rated 5 out of 5 stars

I am so glad I found AMS to remortgage my HMO property. After dealing with multiple brokers that could not find me a reliable lender I was losing hope that my BRRR was a bad investment but after calli... See more

Company replied

Rated 5 out of 5 stars

My experience has been very positive. Alex, the mortgage broker gave us hope when we had almost given up. He kept me fully informed at every step of the process. I just had to submit the information a... See more

Company replied


Company details

  1. Mortgage Broker
  2. also in
  3. Alternative Financial Service
  4. Finance Broker
  5. Financial Institution
  6. Mortgage Lender

Written by the company

We are a specialist mortgage broker who has been dealing with clients nationally in the UK for 25 plus years successfully . We specialise in mortgages for: Contractors Self Employed Company Directors Where a mortgage has been refused elsewhere.

Our promise to you...

Written by the company

If we can't help, it's not possible
We're experts in securing mortgages for people with complex financial circumstances. If you have bad credit, have previously been refused a mortgage or have irregular or contract led income, we can help you.
We've been providing mortgages & mortgage advice for 25+ years
We're not just a 'flash in the pan' company who use a fancy algorithm to blindly take you if you can get a mortgage. We've got incredible and long-standing relationships with hundreds of lenders across the UK, who we can work with to find you the very best deal for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,737)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience with Access…

Had a great experience with Access Mortgage Solutions! As a self-employed individual, I was worried about the mortgage process, but they made everything smooth and hassle-free. Their guidance and support were excellent. Highly recommend!

7 March 2025
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Reply from amsmortgages.co.uk

Thank you for your view, we are so glad we was able to assist you and get the outcome needed. Kind regards the ams Team

Rated 5 out of 5 stars

Really fantastic service

Really fantastic service. Very understanding of buyers needs.They explain everything really well. Great communication. Really great company. Luke and Alex couldn't have been more helpful.

7 March 2025
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Reply from amsmortgages.co.uk

Thank you for your review, I have passed your kind comments onto the team. Kind regards The ams team

Rated 5 out of 5 stars

Luke, Claire

Luke, Alex, Claire and Shanita thank you very much for my mortgage offer which i recieved today after being left with no hope by the previous broker, I can't thank you guys enough.

I was running out of time as we were going to miss out on our dream home but after my initial call to Luke where he got things moving quickly and then to Claire for being in constant touch with me and the lender we have finally got a mortgage offer.

Can't thank you guys enough. If anyone is struggling for a mortgage or previously declined please get in touch AMS.

10/10 for me

6 March 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, your comments are much appreciated, we are so happy we could help you. kind regards the ams team

Rated 5 out of 5 stars

Service was outstanding

Service was outstanding, both Luke and Claire have been amazing throughout the whole process. Communication was bang on always on the other end of the phone when needed! Will definitely use them again!!

5 March 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your review, I have passed your comments onto the rest of the team, we are so happy to get the outcome you required. kind regards the ams team.

Rated 5 out of 5 stars

Mortgage

They have been fantastic, securing a mortgage when I never thought I could get one. They’ve been great all the way through.

27 February 2025
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Reply from amsmortgages.co.uk

Thank you for taking time to review, we appreciate your comments. kind regards the ams team

Rated 1 out of 5 stars

Disappointed with the service

Disappointed with the service. Poor communication: was quick to take money for an AIP took 12 weeks and still application was rejected, wasted our time and shattered our hopes, luckily found another broker who arranged the mortgage with no stress in just 5 days! Would not recommend

2 December 2024
Unprompted review
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Reply from amsmortgages.co.uk

HI Tanya

For the record my team were as disappointed as you on the outcome of this decline . As you know we only take cases on that we feel that we can get across the line and 99% of our cases move to offer in record time .

However in this instance due to the complexity of the case ( which I wont go into on this forum but will gladly discuss privately ) and despite several challenges with underwriter's your application was declined .........not the outcome we were looking for .

On a positive note , so glad to read you have managed to sort your issue out in the end

David McCrum
Director

Rated 5 out of 5 stars

I did not think I would get a mortgage…

I did not think I would get a mortgage as it was my first one, Luke, Claire and shanita have given me all the support I have needed from start to end, all been very helpful and patient with me. Good efficient communication throughout, would highly recommend

27 February 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your review, we are so glad we was able to assist you, your kind comments have been passed onto the rest of the team. kind regards The ams team.

Rated 5 out of 5 stars

Highly recommended

This application was dealt with so quickly from start to finish, it was not straight forward, I was kept informed with regular updates.
I would highly recommend this company.

18 February 2025
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Reply from amsmortgages.co.uk

Thank you for the review, we are glad we were able to assist you and get the outcome you needed. Kind regards the ams Team

Rated 5 out of 5 stars

Quick and Efficient service

David and Alex were very helpful in answering all of my questions, and got me the mortgage figure I required very quickly and efficiently. I had been told it would not be possible to obtain the figure required from another broker, but AMS made it happen. 10/10 would recommend their service to a friend.

11 February 2025
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Reply from amsmortgages.co.uk

Many thanks for taking time to review, i have passed your kind comments onto David and Alex, kind regards the AMS team.

Rated 5 out of 5 stars

We could not recommend this company enough!!…

We could not recommend this company enough!! The help, support and guidance received not only during the mortgage process but right up until completion has been unbeatable! Our personal advisor Shanita Nevers has been a god send! She has saved our sanity with the problems and hiccups we encountered during our process. Thank you so much again!!!

4 October 2024
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Reply from amsmortgages.co.uk

Thanks very much for the lovely review. We hope your move went well and you are now settled in. Kind regards The AMS Team

Rated 5 out of 5 stars

From the start they were friendly and…

From the start they were friendly and helpful without being pushy. Steps were explained in a way that was easy to understand and we have been kept on the loop with everything even when things seemed like they might go slow so that we weren't chasing them.
Overall a good experience in an area nobody really want to use. I'd highly recommend them.

24 January 2025
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Reply from amsmortgages.co.uk

Thank you Kevin for taking the time to post a review, it is very much appreciated. Kind regards The ams: Team

Rated 5 out of 5 stars

I am extremely grateful to Access…

I am extremely grateful to Access Mortgage Solutions for their incredible support in securing a £280K mortgage for my property in Oldham. After being rejected by a few lenders, I lost hope, but this company went above and beyond to find me the best possible deal.

Their team was professional, knowledgeable, and dedicated throughout the process, ensuring I secured a mortgage at the most competitive interest rate. Their expertise and guidance made what seemed like a stressful situation completely hassle-free.

I highly recommend Access Mortgage Solutions to anyone looking for reliable and efficient mortgage services. Thank you for making this possible!

30 January 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the lovely review Jalil, I will make sure the rest of team are aware of your kind words, they really are very much appreciated. Glad we could help. Kind regards The ams: Team

Rated 5 out of 5 stars

I cannot recommend AMS enough

I cannot recommend AMS enough, more specifically Luke Taylor who has been truly wonderful in supporting us through a difficult situation. Luke has been open, honest, and understanding. Working tirelessly to support us in getting us one step closer to our own home.

16 January 2025
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Reply from amsmortgages.co.uk

Thank you for the lovely review Ash, I will pass your comments on to the rest of the team. Kind regards The ams: Team

Rated 5 out of 5 stars

AMAZING!!!

AMS Mortgages are brilliant from start to finish. I would highly recommend them to secure a mortgage.

10 January 2025
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Reply from amsmortgages.co.uk

Thank you Nurun for taking the time to post a review, it is very much appreciated. Kind regards The ams: Team

Rated 5 out of 5 stars

Very good company good customer service…

Very good company good customer service
The do whatt the promised .
The are very helpful never let you down .

Thanks

9 January 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to post a review Ishmal, it is much appreciated. Kind regards The ams: Team

Rated 5 out of 5 stars

Always helpful nothing Is to much…

Always helpful nothing Is to much trouble

9 December 2024
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Reply from amsmortgages.co.uk

Thank you Mark, for taking the time to post a review, it is much appreciated. Kind regards The ams: Team

Rated 5 out of 5 stars

This is the second time I have needed…

This is the second time I have needed to find a specialist broker to arrange my mortgage. Luke and Claire, Shanita have been fabulous. Kept me updated, gave the best advise, arranged me the best options available to me. Highly recommend 👌

4 December 2024
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Reply from amsmortgages.co.uk

Thank you for the lovely review Joanne, I will make sure the rest of team are aware of your kind comments, they really are very much appreciated. Kind regards The ams: Team

Rated 5 out of 5 stars

Well where do I start

Well where do I start, I found ams online after trying to get a Mortage via tml who I must say were a complete waste of time close to 4 months only to refuse after sending numerous copy of paperwork, and sometimes awaiting 7-10 days for a reply, I had one missed/late payment on my file 3 months ago so after frantically searching for a new lender as our offer on house was accepted 4 months ago, ams came up I gave them a call Friday and spoke with connor then luke, by Monday a dip was waiting for me so fast wow, I thought surely after this it would be much slower, but no that was not the case, my file was handed over to Claire who worked tirelessly asking for a few bits of paperwork nothing to extreme, 3 weeks later (today) received a full Mortage offer absolutely delighted, so from the bottom of my heart thank you Claire your amazing, Luke and all other people involved, you made a dream come true of owning a home, with love, ali, Tara

5 December 2024
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for posting such a lovely review Tara, we are always really pleased when we get the results needed. I will pass your lovely comments on to the rest of the team. Kind regards The ams: Team

Rated 5 out of 5 stars

Ams morgages came through for me when…

Ams morgages came through for me when other companys failed, Conner was great and started the initial process, Claire and sanita have been amazing and secured me my morgage :) there were very helpful in answering my question and very efficent when replying to my calls. I Would higly reccomend this company and would definatly use them again. Simone Prowell

2 December 2024
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the lovely review Simone, it really is appreciated. Kind regards The ams: Team

Rated 5 out of 5 stars

AMS came through when others couldn't!

AMS came through when others couldn't!

Having used another broker who failed to secure a mortgage despite being open and transparent, from a simple Google search found AMS and spoke with Luke who found me a well priced mortgage on the first attempt. The support team (Claire & Shanita) at AMS have also been brilliant keeping me up to date answering my random questions, despite them having to move offices part way through. Would highly recommend AMS

2 December 2024
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Reply from amsmortgages.co.uk

Thank you for taking the time to post a lovely review James, I will pass your kind comments on to the rest of the team. Kind regards The ams: Team

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