Banner for Amaiz

Amaiz Reviews 152

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... See more

Company replied

Rated 5 out of 5 stars

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... See more

Company replied

Rated 5 out of 5 stars

Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have bl... See more

Company replied

Rated 5 out of 5 stars

So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger a... See more

Company replied

Company details

  1. Bank

About Amaiz

Written by the company

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Responded and did follow through with…

Responded and did follow through with the application quickly, other competitors kept dragging things , slow in responding and all sorts of bureaucracy. I am still initial stages of using the service, but so far very good impression.

16 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Joseph 👋

Thank you so much for the review, we so appreciate it! 💜

Should you need assistance, please feel free to reach out at any time

Cheers ✌️

Rated 5 out of 5 stars

Great

Great service i am glad i change with amaiz werry bad experience with starling

10 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi there Calin!

Thank you for posting the review here! We are happy to see that you like our app :)
Please don't hesitate to contact us in the in-app chat or by phone!

Have a good day!

Cheers

Rated 3 out of 5 stars

It was ok

It was ok at best

10 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Andrew!

Thank you for taking the time to share your feedback! We have many great features to come, so stay tuned :)
Don't hesitate to get back to us if you have any questions 😉

Cheers!

Rated 4 out of 5 stars

No comment

No comment at the moment

8 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Bazil,

Thank you very much for taking the time to leave us a review, we highly appreciate your feedback!
Feel free to reach out should you need anything. 🙂
Cheers ✌️💜

Rated 5 out of 5 stars

A great system and easy to use

8 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Lee 👋

Thanks so much for your 5-star review, we highly appreciate it and your business!

Thank you for being with us 💜

Cheers! ✌️

Rated 5 out of 5 stars

Pretty good bank low monthly payment…

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommend bank for a business. Also dock your back logs so you can review purchases and sales

6 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi there 👋

Thanks so much for taking the time to leave us a review -- we highly appreciate your feedback! :)

Should you have any questions or concerns, please feel absolutely free to reach out at any time.

Cheers!

Rated 5 out of 5 stars

So far till now I'm impressed and…

So far till now I'm impressed and satisfy with the service

3 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Frank,

Thank you for taking the time to leave us a review, we so appreciate it!

We're very glad to hear that you are satisfied with Amaiz! ☺️

Cheers! ✌️

Rated 5 out of 5 stars

Amazing bank

3 July 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Jerry!

Thanks so much for your 5-star review, it means so much to us! 😊

Cheers 💜

Rated 5 out of 5 stars

Fantastic bank easy to use

26 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi there 👋

Thank you for giving us 5 stars and sharing your experience in the Amaiz App. We are delighted to see that you enjoyed our app! If you ever need assistance, rest assured we'll be there for you 😉

Cheers 😉

Rated 1 out of 5 stars

It sucks because they closed my account…

It sucks because they closed my account for no reason

23 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Muyiwa,

Thank you for taking the time to leave us a review.
We are sorry that you have experienced dissatisfaction with the service you received.
Please note that since we're a regulated financial institution, in some cases (very rarely) we're legally obliged to cancel accounts to comply with our regulations, just like any other bank in the UK.
We're sorry this is what happened in your case.
Here at Amaiz we strive to deliver the best customer experience, whereas safety is still our top priority.
Again, our sincere apologies for the inconvenience.
If you have any question, please feel free to reach out.
Thank you for your interest in Amaiz.
Have a great day.
Cheers.

Rated 5 out of 5 stars

Great service

Great service
Very efficient
Very quick in answering queries

22 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Jane 👋
Thanks so much for your 5-star review, it means the world to us! 💜
And we're happy you're enjoying Amaiz so far! 😊
Cheers

Rated 5 out of 5 stars

Friendly and Easy App

20 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi there 👋

Thank you for taking your time and leaving us a review and a five-star rating! 🌟🌟🌟🌟🌟

Kindly feel free to reach out via the in-app chat in case you have any questions or concerns. We'll be there to help you out 😉😊

Rated 1 out of 5 stars

Scammers and thugs

Adding up progress
These guys are really thugs stole all money Don’t even think of them , they stole all my money , every time same reply they can’t do anything. For compliant use this and that .
World Worst customer care Only reply they got unfortunately they can’t do anything.
“ special team will contact you soon “
Best to say thugs .
And Prepay technology who is handling their e-control , check their reviews also they are biggest scammers .

16 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi there,
Thank you for the review. We are sorry for any inconvenience caused, however, we can't disclose any details pertaining your account here for security reasons. We hope for your understanding.
Cheers,

Rated 1 out of 5 stars

Opened then closed account immediately

Opened then closed account immediately. No explanation given and no trades done.

Why accept my application if you’re going to cancel it right away.

Joke. Stay far away

15 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi AJ👋

Thanks so much for taking the time to leave this review, we highly appreciate your feedback.
Please note that as a regulated financial institution, we are sometimes (extremely rare) obliged to cancel accounts for legal reasons, in order to comply with our regulations, just like any other bank in the UK.
We are extremely sorry this happened in your case. As much as we'd love to help, in such cases there's only so much we can do, unfortunately. And if you ever require any additional assistance, please don't hesitate to reach out by any means. Anytime. We're always here for you!

Have a good night, Cheers!

Rated 1 out of 5 stars

Bag of shut ;) closed account same day…

Bag of shut ;) closed account same day I received the card.

15 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hello Chris 👋

We're so sorry you had a negative experience with our service. If you have any additional suggestions, please do let us know.
You can email us at support@amaiz.com or drop a line in the in-app chat. We apologise for any inconvenience caused.

Cheers!

Rated 4 out of 5 stars

Very help full

14 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Shabar 👋

Thanks so much for the feedback!

Cheers

Rated 5 out of 5 stars

Amaiz is the best

14 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Salvatore,

Thank you for taking the time to leave us a review -- we highly appreciate it!

Rated 4 out of 5 stars

Good experience and excellent customer…

Good experience and excellent customer service

6 June 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Khuram 👋

Thank you so much for the review, we so appreciate it! 💜

Should you need assistance, please feel free to reach out at any time

Cheers ✌️

Rated 5 out of 5 stars

So far so good for business account

While my business account was initially frozen after my first wire in - support were very helpful and got it resolved in a few hours by supplying compliance with what they needed. So far so good - let's see :)

24 May 2020
Unprompted review
Amaiz logo

Reply from Amaiz

Hi Jda,

Thanks so much for your feedback, we highly appreciate it :)

We're so happy to hear that you're enjoying banking with Amaiz! 😄

Should you have any questions or concerns, please feel free to reach out at any time -- we're always here for you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look