Almagems Reviews 223

Kinda thought I was going to be scammed as typical Facebook thingy, but received, and high quality was unexpected! Thank you! My granddaughter will love it!

I ordered two separate items, one a christmas ornament and the other a candle with a saying on it. Disappointed about the candle, they make it seem to be larger, however, its fine. I never received the ornament, they claim they were both delivered on the same day. Only one item received. I have been going back and forth with them, sending pictures, still not resolved. Will not be ordering from them. Company claims both items were delivered on December 3, 2025

After initial sckepticism on my side, the item we ordered, a women's leather purse, arrived and met our expectations. Diligent customer service!

I purchased the gold watch for my brother in Florida and when it arrived he claimed it wasn't operable. So I contacted customer service and after I wasn't very friendly with them at the time about the watch. They pleasantly walked me thru what the issue was after my brother sent me photos of it. Turns out they were very thorough packaging the watch my brother did not see the tiny clear stem retainer. Once removed all was good.
He was very touched by the sentiment. I would highly recommend this company for your gifting needs.

Bought 2 ornaments on December 8th and still have not received them. No way to email or call. 40+ dollars gone. Calling my bank. Scam beware!!

I am absolutely delighted with my order, it was even better than it looked on the website!! The customer service was excellent. I would highly recommend this company and I will use again.

It was bigger and more beautiful than I expected. She will love it. It will let her know how much I love her and how happy to be her bonus mom.

I ordered the heart ornament for my niece. It’s beautiful! It was easy to order and I received it quickly. I would recommend ordering from Almagems!

I ordered a personalized dentist cup as a gift due to the pictures in their website. When I received it, parts of the personalization is smeared and the name is not centered on the cup but drifting off the cup. Its totally unacceptable to give as a gift or even keep it yourself. I asked for a refund and they replied back by saying the print is acceptable and that is way its supposed to be because of the curve of the cup. DO NOT BUY....waste of money. Please of other sites do a great job and making the personalization professional and not cheap.

I was so disappointed when I received the Christmas ornament. It was a piece of 1/8 inch luan with a piece of paper stuck to it for the amount of money I paid. I expected more of a 3-D ornament like they showed.
You can't return it because it's personalized and if you return it they charge you shipping and a $30 restocking fee this is a total scam and it's based in Hong Kong. The quality is horrendous. Don't expect what you look at on the site

They delivered the package to the wrong address would not assist with shipping out a new product or refunding the purchase. Do not order from this company!

The picture shows that the item is 3D .. it is a Christmas ornament .. what showed up was a low quality inkjet print on a piece of cardboard .. not even close to the depiction on line.

The fire fighter locker ornament is just beautiful ! Vibrant colors, VERY detailed, a Christmas gift for my 1st responder grandson. Can't wait for him to open it !beautiful!

I haven't received my items and still can't get a hold of anyone to help me the email address doesn't help either

Almagems is a scam, appears to be operating from Hong Kong, a bogus address in Colorado, and a non-existing phone number in Alabama. Only takes paypal. Pedal products that when googled only show in scam websites. Stay away from it!!

Bought a customized music box so it is non refundable... Did not realize it was just 2" x 2" big. I paid 37.00 for a tiny toy! Never again!

ease at web site, ease to make up pillows, and the finished products are just beautiful. the quality of the soft material is nice and hope it lasts for my great nieces for years to come. 1110

Delivered in such a tightly wrapped plastic, it broke the ornament in half and was difficult to cut the outer plastic without risking cutting the pillow. The ornaments were flat junk. I purchased for customization but they are such tiny ornaments there is no way to read the customization. I did like the soft tiny pillows.

I had never ordered from the company before the gift I purchased was beautiful and had a few conversations about purchase the customer service remarkable the customer service rep was so kind and actually cared that I was happy I will be ordering again such unbelievable service sincerely Kim

When I first saw the advertisement for the child’s pillow I fell in love. Love the positive affirmations. Great for a young girl.
Ordering was really easy and my Christmas gift arrived in probably 2 weeks.
Also the quality of the fabric is soft and welcomes squeezing. I’m so excited to give it to my granddaughter for Christmas