Allsole Reviews 6,081

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and fast delivery, often receiving their orders sooner than expected. Many people are particularly pleased with the competitive pricing, finding significant savings on various products compared to other retailers. The ordering process is generally described as easy and efficient, with good communication regarding shipping updates. However, some customers were dissatisfied with issues related to product accuracy and order fulfillment. A few people reported receiving incorrect items, such as wrong sizes or styles, and experienced difficulties with the returns process or obtaining refunds. There were also isolated instances of orders being lost or not arriving as expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with... See more

Product

People report ambiguous experiences with product. Many customers praise the good selection of brands, bargain... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as missing items, lost... See more

Price

Reviewers highlight positive aspects of price, often finding great bargains and competitive deals on various... See more

Service

Consumers generally find the service to be positive. Many reviewers praise the fast, efficient, and faultless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first review of these was not very good. However. They contacted me regarding the review. I explained why I gave such a negative review. Now being fare. I was not aware that a couple of things incl... See more

Rated 4 out of 5 stars

The cost obviously and how quickly the parcel arrived to my house. But I'm a bit disappointed that only two days after my order sent in you have a further ten percent discount😪

Company replied

Rated 5 out of 5 stars

I ordered some boots late Sunday - they arrived the next day (Monday)! Faultless service, beautiful Dune boots and absolute bargain price, what more could I want, will always use Allsole for future p... See more

Company replied

Rated 5 out of 5 stars

Your company are brilliant great boots and shoes and remarkable price .fantastic delivery times as they say dispatch the same day and I think they do mine came within 2 days thanks just order another... See more

Company replied


Company details

  1. Shoe Store
  2. Fashion Accessories Store

About Allsole

Written by the company

Useful Links



About Us

allsole is the online footwear destination with the latest luxury footwear. Working with the world’s leading brands to create a collection that offers fashion and functionality. Our collections carry the latest trends from the most in-demand brands including Ugg, Dr. Marten, Vans and more. Whatever the occasion, find the sought-after styles of the season at allsole.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and excellent price

Fast delivery and excellent price. Boots are amazing and perfect fit.

21 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Boots

I was very happy and surprised with the service I received it was delivered very quickly and the item was as described.
Very happy

25 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, great packaging great service will buy footwear from here again

25 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Brilliant

Brilliant - placed my order on Friday and it was delivered on Sunday. Delighted with my order.
Will definitely use allsole.com again 👍

25 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good quality

Good quality, quick delivery and bargain prices

24 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great sale price for the item we were…

Great sale price for the item we were looking for - arrived quickly and daughter delighted

24 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

best price for the boots I wanted

best price for the boots I wanted, super speedy delivery and free postage. Really well wrapped too

19 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Your company are brilliant great boots…

Your company are brilliant great boots and shoes and remarkable price .fantastic delivery times as they say dispatch the same day and I think they do mine came within 2 days thanks just order another pair ready for winter today Thank you Allsole . Com

23 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish and prompt delivery
Would certainly buy from again.
Package was well protected.
Excellent.

22 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Product quality magnificent as…

Product quality magnificent as described.
Excellent , saved loads and delivered on time In perfect condition.

9 August 2025
Unprompted review
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Incorrect size, pay for returns

Ordered size 12, which the email confirmation had on it. When the shoes arrived, size 11, and following emails have it noted as 11.
Having to pay to return these as well is pretty poor.

20 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 1 out of 5 stars

Awful customer service

What an awful company. They sent me the wrong size shoe and are doing everything they can to make this return difficult! They also won't accept they sent the wrong size, even with multiple evidence.

I paid £9.99 for delivery and they won't refund this. How can this be fair when they sent the wrong item and wasted my time?

I'm exasperated with their customer service and really wish I'd never ordered from them. Never, ever again.

21 August 2025
Unprompted review
Allsole logo

Reply from Allsole

Hello John,

We appreciate your feedback and are sorry you received the incorrect size. We're also sorry the return process has been difficult and that the delivery fee wasn't refunded. We'll investigate this issue to improve our service.

Kind regards,
Liam

Rated 5 out of 5 stars
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good response

Good response

19 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Lovely quality sandal

Lovely quality sandal
Very comfortable delivered on time
Love them thank you

15 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Allsole all good

Good website, good products and prices. Quick postage though it is 6. 99 for the cheapest option. Altogether good experience and first time user of allsole.

16 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Really good customer service

Really good customer service, shoes were a great price and arrived the next day. Would highly recommend.

12 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Doctor Marten’s Bex

My wife is so pleased with her Doctor Marten’s. Great price. Excellent all round. 5⭐️

16 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Absolutely Fantastic Company

I ordered a pair of Dr Martens sandals, which were advertised on their website at a great price. They even offered a 10% first order discount, so it made it even better. The order process was easy, and they have various options for payment and delivery. I took the one where they plant a tree if you choose that one. I placed my order quite late at night, but they shipped it the following morning, and advised me at all stages of the shipping and delivery. It was delivered in 24hrs and was double boxed and excellently packaged. I honestly cannot fault the company, and would definitely buy from them again, and thoroughly recommend them. 5*

14 August 2025
Unprompted review
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Price are good

Price are good, delivery on time and the shoes fits well and comfortable

7 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look