Simple, easy to access on the website. Cheaper slightly compared to others. However, the premium for compulsory excess is very high.

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About Allianz Insurance
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United Kingdom
- allianz.co.uk
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Awful
Awful! My correspondences aren't being read properly, digested accurately and responded to concisely.

Reply from Allianz Insurance
Okay but much prefer to place orders by…
Okay but much prefer to place orders by telephone.
Actually a joke of a company
Actually a joke of a company, left me and my children stranded as a fault on site left me unable to pay the insurance payment, wouldn’t reinstate my policy at all had to get new cover costing me twice as much, wouldn’t recommend at all as you can’t talk to anyone either

Reply from Allianz Insurance
Easy to do but not clear at the end to…
Easy to do but not clear at the end to request paper ducuments in post.

Reply from Allianz Insurance
Fairly easy to negotiate site.
The worst experience I had with a…
The worst experience I had with a company till today. Firstly, I was unable to speak to a human over the phone as my insurance was online only ( never made me aware upon buying it otherwise I would have bought the one with phone call support of course ), secondly they withheld my non claim bonus as their administration is so useless, they are unable to communicate writh their own different departments and the customer is the one who experiences the confusion and distress. I only had notifications only on my claim which they saw as claims and for a month they told me I didn’t have a non claim bonus when I did ( I also had emails from the claims department confirming it and still they were withholding it, making me unable to send my non claim bonus to my new insurance. Their service is extremely poor and I went with another company who actually has support available for customers. Avoid

Reply from Allianz Insurance
Very easy to set up insurance and a…
Very easy to set up insurance and a little cheaper than the renewal price with Aviva.
Confused had to complete the process…
Confused had to complete the process more than once.

Reply from Allianz Insurance
clear and straight forward.
Found all questions easy to follow and…
Found all questions easy to follow and understand
Competitive price and an amazing cover.
Good simple experience
Easy to complete the transaction once…
Easy to complete the transaction once transferred from Compare the Market. Minimal extra data required. Nice and quick process.
took 4 attempts to make payment
took 4 attempts to make payment. Made me concerned about legitimacy of your site.

Reply from Allianz Insurance
Straightforward.
Very easy to add another driver
Going to cancel my car insurance policy…
Going to cancel my car insurance policy with one payment left to make as I have got rid of my car only to be told I would have to pay £40 cancellation fee. So would be paying double. Looks like I will have to pay the last month with no car
Great. No wonder your profits are huge.
Then to be told by agent "we don't want to lose you as a customer"
Get lost you have. Auto renewal cancelled. Will look elsewhere.

Reply from Allianz Insurance
I was able to compare the various…
I was able to compare the various Allianz products easily. This review is at the point of purchase. The insurance is more than £ 1000 cheaper than my present car insurance and gives a better cover for hiring a car and key replacement.
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