All About Audrey Reviews 

241
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting their high quality, unique designs, and excellent fit. Many people appreciate the fast delivery and the thoughtful packaging, often noting the items arrive in lovely fabric bags. The customer service team is frequently described as first-class, helpful, and responsive, resolving issues promptly. However, some customers experienced issues with orders, including missing items or significant delays in receiving their purchases. A few people also reported dissatisfaction with customer care, citing a lack of communication and support. There were also occasional concerns about product quality, with some reviewers finding items poorly made, not matching descriptions, or made from different materials than advertised.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, unique designs, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of clothes and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super quick and fast... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with their purchases,... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the team as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Have ordered twice now and am very pleased with the skirt and top I received. They are good quality and I love the originality of the designs. Updates are good after purchase although I wish Evri wo... See more


Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

241 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(241)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My dream coat at last

Great communication. Excellent quality and choice of clothing thats realistically priced
Bought the Afghan coating in burgundy. Great finish, generous accurate sizing. It's gorgeous 😍

6 January 2026
All About Audrey logo

Reply from All About Audrey

Thank you so much for your wonderful feed back! We're so happy that you love your coat ❤️

Lots of love, AAA xx

Rated 5 out of 5 stars

Love your style of clothes

Love your style of clothes. So happy that they arrived wrapped in a pretty bag and not plastic

2 January 2026
All About Audrey logo

Reply from All About Audrey

Aww thanks so much! We're so happy that you found us and that you love the clothing ❤️ we always try to be as sustainable and use as little plastic as possible, so thank you for appreciating that

Lots of love, AAA xx

Rated 2 out of 5 stars

Strange earrings

Strange earrings. The way to secure is very difficult. One much longer than the other. Its not right. Not happy, Diana

PS. All sorted now. Thank you

2 January 2026
All About Audrey logo

Reply from All About Audrey

Hi Diana,

We're very sorry that you aren't happy with the earrings!

We would love the opportunity to make this right. Pease do email us at hello@allaboutaudrey.co.uk with your order details and a picture of the fault and we will do all we can to resolve this for you ❤️


Lots of love, AAA xx

Rated 5 out of 5 stars

Amazing brand!

Shipping was quite fast despite being ordered during the Christmas holiday. I always order from this shop and the quality of every piece I have ordered have always been amazing. They are well packaged and was delivered with no problem!

Love my new coat!

2 January 2026
All About Audrey logo

Reply from All About Audrey

Thank you so much for your continued support! We're so happy that you love all your items and look forward to seeing you again ❤️

Lots of love, AAA xx

Rated 5 out of 5 stars

I recently purchase the pennylane coat…

I recently purchase the pennylane coat for my wife for our anniversary. She absolutely loves its.Good quality and well made. Sizes true to what your website states. And to ofter an alternative delivery if we have problems with your normal courier is a game changer. Thank you for making it easy to find a present for my wife.

31 October 2025
Rated 5 out of 5 stars

Great clothes good customer service…

Great clothes good customer service ships quickly. I hàve bought coats tops and dresses from this site love them all wear them loads ànd get a lot of compliments especially about the coats i have strangers stop me in the streets to ask about my coats

3 November 2025
Rated 1 out of 5 stars

Absolute garbage!!

Absolute garbage!!! Clothes are poorly made and not even close to the pictures. Says the store is in SC however shipped from overseas. The “jacket” I ordered is see thru and paper thin for almost $80. Don’t fall for this scam site.

7 November 2025
Unprompted review
All About Audrey logo

Reply from All About Audrey

Hi, i think you have the wrong brand, we are based in United Kingdom not in SC
The only coats we sell are our Fleetwood Coats and they are not $80 snd see through !
If you bought from us i would love to help but i think by the sounds of it, there has been some confusion!!

Rated 5 out of 5 stars

Always happy to help. Ask for anything.

I asked for an embossed belt and I was contacted with the availability with photos.
Always happy to help. Just ask them for anything. Great customer service.

30 October 2025
All About Audrey logo

Reply from All About Audrey

We really appreciate your feedback ❤️

Rated 5 out of 5 stars

What a great shop!

What a great shop! Stunning clothes and amazing value. Beautifully packaged and arrived quickly. I’ll be a returning customer. Thank you so much.

27 October 2025
All About Audrey logo

Reply from All About Audrey

❤️❤️❤️

Rated 1 out of 5 stars

Not viscose / poor quality

Bought the Cassidy maxi dress advertised and labelled as vintage sari material / 100% viscose - it isn’t viscose.
It’s really static which indicates it’s a polyester blend as viscose is naturally a low static material. Really disappointed in quality and in All About Audrey for mislabelling. Unfortunately too late to return for me but hope this helps others.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Same products on Temu

Not very pleased when I have purchased a tee for $49 only to find the exact same tee on Temu fir $11.97.
Very very disappointed.
Have requested a refund but by the looks of other reviews customer service is ignored.

15 October 2025
Unprompted review
All About Audrey logo

Reply from All About Audrey

Hi Sherilee,

We're so sorry to hear about your negative experience!

We have gone back through all of our mailboxes, but been unable to find any prior correspondence from you. Did you send your emails to hello@allaboutaudrey.co.uk?

Upon checking, we have also been unable to locate any orders from you. This, combined with the fact that we very rarely sell, and have never produced, any tees, makes us wonder if we were the company that you ordered from.

Audrey works very hard to create unique designs and ensure that she works only with ethical suppliers. She would never stock anything from Temu and would certainly never try to rip off our amazing customers.

Please could you email hello@allaboutaudrey.co.uk and let us know your 5 digit order number, as well as the date of your original purchase. We can then investigate this further for you.

If, however, this review was intended for a different retailer, then we would kindly ask that you remove it.

Lots of love,

AAA xx

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