All About Audrey Reviews 

241
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality and unique designs of the clothing. Customers consistently highlight the excellent customer service, noting the helpful and responsive team. Many people appreciate the fast delivery and the beautiful, careful packaging, often mentioning the included fabric bags. However, some customers experienced issues with their orders, including missing items or prolonged delivery times, particularly with certain couriers. A few other people also felt that the customer service was lacking or that the product quality, color, or material did not match expectations or descriptions.

What people talk about most

Product

People report positive experiences with product, often praising the unique, high-quality clothing and... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality products, beautiful... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the super quick delivery and... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with their purchases,... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the team as "first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

Have ordered twice now and am very pleased with the skirt and top I received. They are good quality and I love the originality of the designs. Updates are good after purchase although I wish Evri wo... See more


Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(241)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It’s always a delight to receive an…

It’s always a delight to receive an item from all about Audrey. They arrive in brown paper inside which is a little crafted bag with the item inside, always good quality.
My saddle bag is beautiful but not as substantial as I would have preferred

30 September 2025
Rated 2 out of 5 stars

Unfortunately disappointed

Unfortunately disappointed with AAA. This is my second time ordered from the company as I live up north and can't shop in person, and I do actually rate the clothing they sell in terms of quality. I placed an order end of Aug and there was an issue, nothing came. Contacted AAA, they inquired at their depot, no signs of the parcel. They did offer to send a replacement and refund me for an item they no longer stocked, however neither got processed. I emailed 6 days ago to cancel the order, still nothing, so missing about £50, but still got the subscription emails...
I guess online shoppers beware! The customer service is a bit lacking.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous!!!

Bought two tops and they are just beautiful, so flowy and fit really well! Definitely will be buying more in other colours soon! Delivery was fast aswell

26 August 2025
Rated 5 out of 5 stars

Pretty designs and unique clothing

Have ordered twice now and am very pleased with the skirt and top I received.
They are good quality and I love the originality of the designs.
Updates are good after purchase although I wish Evri would improve their delivery service as they left my parcel on my doorstep in the rain.

25 August 2025
Rated 5 out of 5 stars

100% recommended!

I ordered a wrap top and I'm absolutely in love! Gorgeous material and fit, and the sleeves are just incredible. It arrived quickly and nicely packaged - will definitely order again!

29 July 2025
Rated 5 out of 5 stars

GORGEOUS

GORGEOUS dresses, great designs and look even better in real life than on pictures

5 August 2025
Rated 5 out of 5 stars

Beautiful quality true to size

Im really happy with my order, The dress was true to size, im fairly curvy so I can find it awkward to find the right size but this was perfect. I had a small issue with one of the items in my delivery and it was resolved immediately. The quality of the items is fabulous, keep doing what you’re doing all about Audrey! 🩷

4 August 2025
Rated 1 out of 5 stars

I have been buying from their website…

I have been buying from their website for quite a while, but for some reason they are always now cancelling my orders and refunding them. Very bad customer care, no explain given why. I have bought lots of things yet they treat me like this. I sent them an email to ask why, no reply. It’s discriminating singling me out behaviour. The worst thing is I don’t why.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces!

The tops are so perfect! They shipped internationally in reasonable time & the cute little bag included was a nice touch! I have ordered here before and I will keep doing so!

25 June 2025
Rated 1 out of 5 stars

Extremely dissatisfied

Extremely dissatisfied. This is my first time ordering from this brand and I got the new ‘Maisie’ dress. I checked and double checked the size guide and ordered the XXL which is supposed to be 18-22. The size guide also showed that i would be well within that range with my measurements (im usually a UK 20/22). The dress arrived late, after 2 weeks and was TINY. It’s much more a size 16-18 than 18-22. The dress was also unfinished with many pieces of string hanging off the front that had not been trimmed and frayed fabric around the front. So the dress is not only too small but completely unusable. I’m disabled so getting to a post office to return is near impossible so nearly £50 down the drain. I will not be ordering from this brand again. Lesson learned. Such a shame as the pieces looked so beautiful.

25 June 2025
Rated 5 out of 5 stars

Recycled elegance

I love the recycling ethos of All About Audrey and always buy from their reimagined sari ranges.
The dresses are free flowing and look great on their own in Summer or under a jumper in winter.
They post using biodegradable packaging.
They are always helpful if you message them.
Latest dress is beautiful and came quickly
Great clothes, great brand, nice people.

24 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look