Alfred Newton Solicitors Reviews 163

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, often going above and beyond expectations. People frequently highlight the excellent service, noting the efficiency, clear communication, and quick response times, which made processes like property transactions smooth and stress-free. However, some customers experienced delays in dealing with matters and emails, and a few felt that the firm could have been more proactive. Additionally, a small number of people were dissatisfied with the barristers provided, citing a lack of preparedness and errors in their representation.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting a seamless and stress-free experience for... See more

Response time

Clients share positive opinions on response time. Many customers experienced quick and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alfred Newton Solicitors made the journey of buying our house a pleasure. With the professional advice and guidance that we needed for a super quick turnaround. Very friendly staff going above and be... See more

Rated 5 out of 5 stars

We have used Alfred Newton Solicitors for 2 property sales and 1 purchase in close succession. Zoe has dealt with each transaction. We have always been kept upto date with regular contact, Any queries... See more

Rated 5 out of 5 stars

Used Alfred newton a few times for purchases and sales. Always use Alexandra Tarling. Always really helpful makes things clear; Replies within a reasonable time. Will be using them again if/ when need... See more

Rated 5 out of 5 stars

Hi I just wanted to leave a compliment about my recent sale and purchase of properties. My family have used the services of the firm on a number of occasions so it was a no brainer to give instruction... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Elder Law Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Information provided by various external sources

Quality, Integrity & Value for money. We are solicitors based in the Stockport area. Our ethos is that each client is an IMPORTANT & VALUED person.


Contact info


4.8

Excellent

TrustScore 5 out of 5

163 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic help and support

I cannot thank the team at Alfred Newton enough for their help and support with my will, divorce and ongoing family matters. Everything has been explained clearly and I have been kept up to date every step of the way. I thoroughly recommend Alfred Newton solicitors.

12 March 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely comments and for taking the time to leave a review. We are really pleased that we have been able to assist you.

Rated 5 out of 5 stars

I am extremely happy with Alfred Newton…

I am extremely happy with Alfred Newton Solicitors specially Anthony Penman and Hellen Bates I have used their services twice now when buying and selling properties and have had an excellent experience every time, they are very friendly, efficient and very helpful staff that are always on top of things. I was provided with regular updates throughout the transaction and all the questions were answered promptly and the communication has been brilliant,
Would definitely use them again should I need a conveyancer and I will be recommending Alfred Newton Solicitors to all my friends and family.
Thank you again for all your hard work!

3 February 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Omar, and for taking the time to leave a review. It has been a pleasure to assist you and we look forward to working with you again in the future.

Rated 5 out of 5 stars

I recently used Alfred Newton for conveyancing

I recently used Alfred Newton for conveyancing and received fantastic service from Zoe Rollinson. Zoe was professional and very efficient throughout, she dealt with everything in a timely manner and was very prompt to respond to all queries. The other side were very slow and Zoe did did her utmost to drive the transaction through to completion - I have no doubt that without her help this would have dragged on for much longer.
Pricing was fair and excellent value - my past experience is that larger firms may offer slightly cheaper fees but the level of service is nowhere near as good, you're not assigned a dedicated case handler and it's impossible to speak to anyone on the telephone (you get what you pay for).
As an independent, family-run practice I highly recommend Alfred Newton to others. This was my second time using them and will continue to do so in future.

23 January 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely review and kind words, Holly. It was a pleasure to work with you and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Very helpful and showed a great deal of…

Very helpful and showed a great deal of compassion and understanding of the situation.

21 December 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Julie. We are really pleased to have been able to assist you.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Danielle, Jo and the team were very efficient, friendly and communicated great during our house buying process. They went the extra mile to ensure there were no delays and made the journey as smooth and stress free as possible.

4 December 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Charlotte. We wish you every happiness in your new home.

Rated 5 out of 5 stars

Sold parents house

Sold parents house

Excellent service from start to finish always pushing ahead never delaying!

Danielle & her able assistant Joanne came Highly recommended & backed it up with their service.

PS we are not local

4 November 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Iain. It has been a pleasure to assist you in your transaction.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, constantly pushing the process along to ensure we hit the required completion date.

6 October 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for taking the time to leave such a lovely review. We are really pleased to have been able to help with your conveyancing transaction.

Rated 5 out of 5 stars

Amazing service

We bought our first BTL property. Our journey was smooth and faultless. Alex Starling kept us updated throughout the process. I would highly recommend her

13 September 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely review and good luck for the start of your BTL journey.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Friendly and communicative.
Recommended for conveyancing.

19 August 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for taking the time to leave a review, and for your kind words.

Rated 5 out of 5 stars

Safe and supported

Alfred Newton helped me navigate through child contact arrangements and supported me and my children throughout what was a difficult period. My solicitor was supportive, knowledgable and balanced throughout and always gave me honest advice and ensured that everything we did was child focussed. I felt safe when talking to my solicitor and sharing my anxieties and every time went away feeling we were approaching matters correctly. Going through this process wasn’t something I would ever want to do and it was the hardest thing I’ve had to do, I’m so grateful for Alfred Newton’s support and honestly am glad I chose them and specifically my solicitor.

13 August 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for your kind words, Joanne. It has been a pleasure to help you.

Rated 3 out of 5 stars

Frustrating.

Our solicitor was very good and very helpful, but only worked Wednesday to Friday, which at times was extremely frustrating. The office closed for lunch, which again was very frustrating, especially on our move day. Our solicitor was not working on our move day and the member of staff responsible for transferring the payment for our new property appears to have messed up when doing so - This resulted in our removal men being sat in their van on an extremely hot day for around four hours and us losing valuable time when we should have been in our new property. This became the more infuriating because she closed the office for lunch and our calls were transferred to different offices who were not remotely interested in helping us! These practices would not have been acceptable some time ago.

13 August 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Hi Steve,

Many thanks for taking the time to leave a review. We are really happy to hear that you were pleased with the way your matter was handled by your solicitor, but we are sorry to hear of the difficulties you encountered upon completion. We understand that the delay on the day was caused by the bank, and it was not something that was within our control, however we realise how frustrating and difficult this was on the day of completion.

We have taken on board everything you say; we will ensure communication between branch offices is improved in the future and we will review our opening times to make the business more accessible to clients.

May we wish you every happiness in your new home.

Rated 5 out of 5 stars

Excellent conveyancing services

Excellent service from Danielle and the team at Alfred Newton’s with our conveyancing. We have moved house twice and used their services both times. We have nothing but praise; they were efficient, extremely knowledgable, thorough and always so helpful. Thank you, we will definitely be using you again for our wills and future house move.

28 March 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for taking the time to leave a review, Katie, and good luck with the future move!

Rated 5 out of 5 stars

100% recommendation

I have used Alfred Newton Solicitors (Stockport) for over 5 years for conveyancing and more recently family law. I cannot rate Danielle and Sarah highly enough for their advise and guidance. I’ve built up a trust with the firm and would never use anyone else now.

16 March 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for your kind words, Lauren. It is always a pleasure to work with you.

Rated 5 out of 5 stars

First time buyers - first rate service

First time buyers of a property and we used Sarah at Alfred Newton as our solicitors to handle the purchase and our experience from getting a quote to completion of the has been absolutely brilliant. I highly, highly recommend them! They are efficient, communicate quickly, thorough and made what can be quite stressful so smooth and stress free! I will be using them again and I recommend them to anyone needing conveyancing services!

2 January 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for your lovely feedback, Matt, and for taking the time to leave a review. Wishing you every happiness in your new home.

Rated 5 out of 5 stars

Super Professional, Efficient Service

Genuinely perplexed by the 1 star reviews as they bare no resemblance to the company and how we have experienced it operating. We have used Alfred Newton for two house purchases now and on both occasions they have been brilliant- never had to chase, really easy to deal with, managed to get the transactions done on both occasions very quickly. We will continue to use Alfred Newton for our future transactions too. Would recommend.

16 December 2020
Unprompted review
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Reply from Alfred Newton Solicitors

Thank for you taking to time to leave a review. It is lovely to hear your feedback.

Rated 5 out of 5 stars

Excellent Service & Solicitor

Alfred Newton Solicitors in Stockport: I was a first time buyer and very nervous and unsure about the whole process, however my solicitor Sarah Husain from Alfred Newton Solictors was brillant, she was extremely professional and dealt with the whole process from start to finish, removing all the pressures one can have when buying a new home. This helped me so much escpecially as I work full time. Sarah was readily contactable via email, always responded to my email queries on the same day and explained things clearly. I could not have asked for a better service and would highly recommend her. Thank You

12 December 2020
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you so much for your lovely feedback, Jas. Wishing you every happiness in your new home.

Rated 5 out of 5 stars

Guarantor dispute

Kirsty and Holly have recently dealt with a guarantor dispute for us. This wasn't a particularly happy thing to go through, but with the care, guidance and good work provided, we always felt reassured that we were with a winning team who took time to communicate well, and ease our concerns where needed . I would have no hesitation in recommending both Alfred NEWTON, and in particular Kirsty Almond and Holly Sweeney , who are an asset to this business

1 October 2020
Unprompted review
Rated 1 out of 5 stars

TERRIBLE COMPANY

I agree with Tonys review. TERRIBLE SERVICE. Avoid like the plague. Unprofessional. I WOULD GIVE THEM ZERO STARS IF I COULD. My cousin lost a property purchase because of them. I just about got mine over the line through them after painful, slow terrible service from them. You can literally go with any other solicitor and they will be at least 10 times better. AVOID!

3 August 2020
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Alfred Newton solicitors, they looked after the sale of two properties and the purchase of our new home. Contact throughout the entire process was great, whenever I called I was always able to speak to Melissa and Sarah. They were clear with all correspondence and made the legal documentation far easier to understand than previous solicitors I have used. I would definitely recommend them to anyone and would certainly use Alfred Newton again.

6 January 2020
Unprompted review

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