Alfred Newton SolicitorsReviews 

169
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making interactions pleasant and productive. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, often recommending the company for legal matters. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that queries are typically answered promptly. However, some customers also noted occasional delays in dealing with matters and emails, and a few experienced issues with barristers who were perceived as unprepared or making errors. There were also isolated instances where communication was not ideal, or staff members were perceived as rude or direct.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Service

People report positive experiences with service, with many customers expressing complete satisfaction and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and professional... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Alfred Newton Solicitors for 2 property sales and 1 purchase in close succession. Zoe has dealt with each transaction. We have always been kept upto date with regular contact, Any queries... See more

Rated 5 out of 5 stars

Can not recommend then enough ,stress free experience from start to finish ,always answered your phone call or got back to you straight ,100% pleased with their service Thank you Ellie Russell for a... See more

Rated 5 out of 5 stars

Used Alfred newton a few times for purchases and sales. Always use Alexandra Tarling. Always really helpful makes things clear; Replies within a reasonable time. Will be using them again if/ when need... See more

Rated 5 out of 5 stars

Hi I just wanted to leave a compliment about my recent sale and purchase of properties. My family have used the services of the firm on a number of occasions so it was a no brainer to give instruction... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Elder Law Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Information provided by various external sources

Quality, Integrity & Value for money. We are solicitors based in the Stockport area. Our ethos is that each client is an IMPORTANT & VALUED person.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(169)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can highly recommend this company

I can highly recommend this company. I used the branch in Bredbury when selling my house. I always received a quick and professional response to my requests, even when my solicitor was on annual leave. I was completely satisfied with the overall service.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Sale of my Flat

Alex Tarling helped me to complete what proved to be a complicated and challenging sale of my flat. It felt like we were made to jump through a lot of hoops but Alex helped me to navigate these. She gave me sound advice throughout the process and at times had to manage my frustrations with the process. Alex has now helped me and my wife on a number of sales/purchases and has always done an excellent job. I know other staff at Alfred Newton were involved at points and were also very helpful and friendly.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Zoe and her team remortgage

Zoe and her team were really very efficient and made the whole process quick and easy.
Great communication throughout, certainly recommend them to friends and family.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Zoe was responsive and efficient…

Zoe was responsive and efficient throughout and made the house buying process a lot smoother. Zoe was thorough and professional and we would recommend to anyone buying/selling a property.

15 May 2026
Unprompted review
Rated 3 out of 5 stars

Not completely Satisfied with Customer Service

We recently used Alfred Newton for our move. Both the sale of our property and the purchase of our new property. We used Holly Penman at their Romiley branch.

While our initial contact with them was pleasant we found the process overly tiring and stressful. We had to continually chase them for answers to questions that we had raised. We often found that there was delay in raising these questions with our vendors

The communication with Holly wasn’t great. We found Helen to be a bit rude and direct. But Holly herself was very pleasent to deal with.

Ultimately the process was delayed because of an oversight on our application with my wife’s middle names. The mortgage lender was very surprised that this wasn’t picked up by the solicitors earlier.

Also on the day of exchange it was very difficult to contact Holly, often on an 90 mins lunch break. Exchange happened late Friday afternoon, completion the following Monday. There was no confirmation email or conversation with Holly when the exchange happened. We felt very much they didn’t want to deal with us personally

The completion day ran very smoothly.

We also found out 2 months after we moved that they had failed to pay us £100 which was agreed by our buyers for the purchase of some wardrobes.

Overall well felt Alfred Newton could have done better. We would not recommend and would not use again

1 January 2026
Unprompted review
Rated 5 out of 5 stars

It's been a brilliant experience with…

It's been a brilliant experience with alfred Newton,, the process has been first class from start to finnish,,, moving is so stressful, but alfred Newton and the whole team have made the legal side of things, perfect ,, we can not thank you enough,,

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Zoe and the team at Alfred Newtons…

Zoe and the team at Alfred Newtons Wilmslow, were exceptionally responsive, professional and prompt throughout our property purchase.

Many thanks for the support and trouble free service.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Alfred Newton offer a very professional service

Alfred Newton offer a very professional service with friendly efficient Staff. Lots of contact via email and phone calls and easy to arrange in-person appointments.
Used for both house sale and probate, both carried out with efficiency and care. Would highly recommend Alfred Newton for all your needs.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From first contact with Dani at Alfred Newton, myself and my husband have had an extremely smooth experience with buying our property.
Ellie Russell our solicitor worked with us to achieve a quick, no fuss sale, always very quick to answer any questions and if she wasn't around, Dani was also up to speed to answer on her behalf. I would highly recommend and certainly use again! Thanks again ladies

13 March 2026
Unprompted review

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