Auniva Reviews 

1,726
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the dedicated support team goes above and beyond, providing prompt, kind, and polite assistance whenever shipping or product questions arise. Consumers truly appreciate how quickly representatives resolve delivery issues, making overall interactions exceptionally smooth and reassuring. Some reviewers were not happy with unexpected recurring charges linked to automatic subscription renewals that they did not recall selecting during checkout. People also noted that managing orders through the website could be troublesome, and receiving no answers to separate email requests proved frustrating.

What people talk about most

Product

Users describe ambiguous interactions with product, as several reviewers praised the item, noting that it... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, helpful, and professional... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting fast replies,... See more

Order

People report ambiguous experiences with order, as some reviewers praised helpful support representatives for... See more

Staff

Customers had positive experiences with staff, frequently noting that representatives are extremely helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more

Rated 5 out of 5 stars

She assured me it would Deliver in up to 3 days and was apologetic. With it being attempted to be delivered and the carrier didn’t just leave it outside on the ground in front of of the door with ups... See more

Rated 5 out of 5 stars

I ordered the pomegranate and was looking forward to trying it. Then I researched my medication and possible adverse reactions. I found taking my blood thinners and using the product could possibly... See more

Rated 5 out of 5 stars

They were very understanding that I was late starting my Alevia pills and so I had too many and they willingly adjusted the date for next delivery. Im well impressed with the service. Lorraine


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,726)

1,725 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I appreciate the good communication i…

I appreciate the good communication i received from the Auniva rep. Looking forward to taking my health supplements to clean my kidneys and hopefully feel as good as in my younger years. Thanks alot.

22 October 2026
Unprompted review
Rated 3 out of 5 stars

I have received the product which is…

I have received the product which is great but i now have a second automated order sent to me can someone please help me cancel the automated orders.
Thank you

29 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Darren,

Thank you for sharing this, and we’re really happy to hear you’re enjoying the product!

We’ve cancelled your subscription, so no further orders will be sent.

If there’s anything else at all you'd like help with, just reach out to us at help@auniva.co, and we’ll take care of you.

Rated 5 out of 5 stars

Easy to order

Easy to order, I paused my subscription because I had to catch up, great product, can’t wait to check my LDL, and it’s easy to start back up when I get blow ~ great customer service 🙌🏻

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast and friendly service

When I attempted to order an Auniva product online, my credit card company immediately stopped payment, nullifying the transaction. After notifying Auniva of the failed purchase, Auniva quickly responded, not once but several times to my concerns about cleaning up the issue. Excellent customer service!

27 October 2026
Unprompted review
Rated 5 out of 5 stars

I received an email letting me know…

I received an email letting me know that my order has been shipped. Problem is I have cancelled my orders previously. But I responded to the email letting customer service of my situation. And I got an email back saying they will be contacting me. Sure enough I have received an email from Sarah letting me know that they have processed my refund and I don’t even have to return the item they already sent. My subscription has been cancelled. Thank you so much for your understanding and quick resolution.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

You responded to my request quickly

You responded to my request quickly. However, it would be nice to receive a reminder about my recurring order in advance of processing the order in case I need to make adjustments.
Please consider adding this feature.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

I mistakenly said I wanted to do…

I mistakenly said I wanted to do automatic refill and I didn't and the company was kind enough to help me return the package and get my money back because as I expressed to them I only live on social security and I couldn't afford to pay that money now so they were very easy to deal with. I appreciate there help

27 October 2026
Unprompted review
Rated 5 out of 5 stars

We had a drama with an order that got…

We had a drama with an order that got lost in the mail..From the time i contacted them they coukdnt been more helpful.
They arranged a fresh order at no cost which arrived within 6 working days
Great service..thanx again..Brian

1 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look