They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more
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Sarah made my return process simple and…
Sarah made my return process simple and seamless. She was very quick to reply to me and very friendly and professional.
I appreciate the good communication i…
I appreciate the good communication i received from the Auniva rep. Looking forward to taking my health supplements to clean my kidneys and hopefully feel as good as in my younger years. Thanks alot.
My delivery issue was resolved
My delivery issue was resolved. I have initiated the supplement and will track results.
Thank you
The quick and helpful response
The quick and helpful response. And a replacement is on its way.
I have received the product which is…
I have received the product which is great but i now have a second automated order sent to me can someone please help me cancel the automated orders.
Thank you

Reply from Auniva
The time it took to respond was awesome…
The time it took to respond was awesome and my subscription was paused. Great care team. I feel like I was listen to. Thank you.
Easy to order
Easy to order, I paused my subscription because I had to catch up, great product, can’t wait to check my LDL, and it’s easy to start back up when I get blow ~ great customer service 🙌🏻
Fast and friendly service
When I attempted to order an Auniva product online, my credit card company immediately stopped payment, nullifying the transaction. After notifying Auniva of the failed purchase, Auniva quickly responded, not once but several times to my concerns about cleaning up the issue. Excellent customer service!
Responding promptly and a timely manner…
Responding promptly and a timely manner and refunding
I had apparently been signed up for a…
I had apparently been signed up for a subscription service without my knowledge, when that happened I emailed my concern and it was immediately acted on and reimbursed with the appropriate cancellation
Staff were very understanding …
Staff were very understanding about my situation,
Outcome was really appreciated
I received an email letting me know…
I received an email letting me know that my order has been shipped. Problem is I have cancelled my orders previously. But I responded to the email letting customer service of my situation. And I got an email back saying they will be contacting me. Sure enough I have received an email from Sarah letting me know that they have processed my refund and I don’t even have to return the item they already sent. My subscription has been cancelled. Thank you so much for your understanding and quick resolution.
They were very reasonable in satisfying…
They were very reasonable in satisfying my challenge and I appreciated their conclusion. Thank you, Auniva.
Everything that I asked of you was done…
Everything that I asked of you was done in a professional manner. You guys were great and I Thank you for that
You responded to my request quickly
You responded to my request quickly. However, it would be nice to receive a reminder about my recurring order in advance of processing the order in case I need to make adjustments.
Please consider adding this feature.
Very responsive
Just the quick and sincere response to taking care of my issue.
I mistakenly said I wanted to do…
I mistakenly said I wanted to do automatic refill and I didn't and the company was kind enough to help me return the package and get my money back because as I expressed to them I only live on social security and I couldn't afford to pay that money now so they were very easy to deal with. I appreciate there help
My request was handled quickly and…
My request was handled quickly and effectively. It made resolving an issue very easy.
We had a drama with an order that got…
We had a drama with an order that got lost in the mail..From the time i contacted them they coukdnt been more helpful.
They arranged a fresh order at no cost which arrived within 6 working days
Great service..thanx again..Brian
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