So I order one of the most expensive gel blasters, that said express shipment, that was on April 2nd, last time I order from them they were fairly quick in shipment, but for some reason now. It’s not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
So I order one of the most expensive gel blasters, that said express shipment, that was on April 2nd, last time I order from them they were fairly quick in shipment, but for some reason now. It’s not... See more
Company replied
We've ordered on the 13th of november, but haven't received any more news than an order confirmation. We've tried to contact them (via mail and facebook), but it remains silent on their side. After... See more
Company replied
Evrything has gone smoothly in my experience, no real complaints. A bigger selection of accessories and upgrade parts would be really nice, some pay later options would be great too, and better descri... See more
Company replied
For context, I’m east coast US. The owner of AKgelblaster is truly dedicated to customers. I have been an on and off customer for this past year and she has gone above and beyond for me and other... See more
AKgelblaster is a US gel blaster online store providing high quality realistic gel blasters, custom blasters, gel balls, upgrade parts and accessaries to customers in USA and worldwide. Here you can shop for starter blasters and competition ready blasters with guaranteed warranty and shipping policy. Chat with us when you need any supports.
TN, 38002, Arlington, United States
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been waiting a month and a half by now and still haven't recieved the order or a reply from their customer service after reaching out 3 times.
Responding below to response;
Ahh ok no problem I did not receive the 2 emails from your partners, but thanks for the speedy reply on here.

Reply from Akgelblaster.com
I was originally ordering a 629.99 GBB gel blaster being the smc 9 with gtp 9 so I ordered it thinking that I was going to receive it in a week or two 3 weeks past by no item and kept being given the run around and them saying that it is not working properly and why would it be for purchase if it wasn't working properly so I said that they didn't have to get it working properly on there end and said that I would sign a waiver stating that I am getting it as what it was with them needing to fix it and leaving me to fix it cause I insisted on it cause I know how to repair them and few days past them dragging there feet like they are waiting to do it there way and not allow a customer who clearly knows how to fix it just receive the items and I bought this with a disability check where I am entitled to receive what I get with the funds and they didn't get that matter and stieght up canceled my order then just sending it to me as is and allowing me the customer who knows more about them fix it but they didn't allow it and they were not willing to work with me and just send it to me as is so don't buy anything from them unless you are certain they won't mess up your order.

Reply from Akgelblaster.com
I had 4 purchases from AK. Always fast shipping and great communication when issues occurred. You won't find a better blaster shop than AK.

Reply from Akgelblaster.com
I ordered the Beretta and am not sure how to use it. AK gave all of the information I needed to get things started; he is one of the most dedicated owners I've seen. I will buy again!
So I had made an order from this company a couple months ago, and I just now decided to write a review. At first I thought this company was great, they have many products to offer and shipping was fast. I was thrilled to receive my blaster. However I soon found out that it didn't perform as great as I thought it should, especially since the ammo would continuously shatter as they were shot. I emailed customer support, and they responded asking to know more about the blaster and my complaints about it. I was asking for an exchange or return, and eventually they stopped replying. I waited a week or two for them to reply before sending another email. When they didn't reply to that email I sent another telling them to just forget it, since I obviously wasn't getting anywhere. The blaster I ordered wasn't a cheap one either. It wasn't super expensive, but it should've been a good quality gun for the price. I recently used my blaster again hoping to have a good time which only made me realize how disappointing it is. I'm not satisfied with my experience with akgelblaster.com or the blaster itself.

Reply from Akgelblaster.com
Top quality retailer with the best after sales customer support, communication and backup that I've ever experienced in my business of building modified Gelbasters for my own customers since 2016.
Highly recommended 100%.
For context, I’m east coast US.
The owner of AKgelblaster is truly dedicated to customers. I have been an on and off customer for this past year and she has gone above and beyond for me and others. For the best experience both pre purchase and post purchase I would recommend joining the discord. The people on there can help you choose the best route for you and help with upgrades and troubleshooting.
AK is legit and truly makes every effort to make sure you have a good experience.
I bought a gel blaster n it’s 10/10 💯
The customer service was perfect. And special thanks to MK! Always available and answered to all of my questions in seconds💪💯
Would 100% recommend to buy a blaster by akgelbasters.com! Its a lot of fun, especially when u have friends u can play with.
Thank you
Hey Just want to say thanks for everything that was very fast delivery to London,\ Also for the support for the custom form.
Happy i found you guys.
XYL ARP9 v5 White Gel Blaster with Tracer Function and Hop-up Stormtrooper Star Wars version.
This Gun is sick!! tracer and all that PLUS i could look at it all day long,
Wish this was real am even holding this gun in my hand as i write this review lol.
Anyway Great service 10/10 Highly Recommended.
Great service, fast delivery. They are there for you every step of the way. Highly recommend!
I got the honey badger v2 gel blaster was very good quality and worth the price. Service was great!
I struggled getting a gel blaster for a long time from different sellers and I am glad I have found akgelblasters. From helping me to choose the gun to explaining me the process of importing it, introducing me to the community in Discord and even teaching me how to use my blaster properly, they were PERFECT.
My blaster arrived safe and in less than a week!!! Superb! Highly recommended and proud to write a good review.
Very helpful and response time was great. Got my item quicker then expected. Only Gel Blaster seller I met that provides outstanding after sale support
Very fast shipper! Got the blaster in 3 days to Hawaii! Looking forward to doing business again!
I was happy with my purchase but there was a little bit of misinformation when it came to you guys's review video when I purchased the p320x5 it said an RMR plate will fit it but it doesn't I ended up having to modify the existing plate to screw it to it and there is nothing available other than a spring upgrade and o-ring on your site for that pistols so that is just a little irritating especially when your videos telling people it fits and it doesn't when you actually need to buy a special one that nobody can find anywhere

Reply from Akgelblaster.com
Greetings From GB UK
If you need a high end GelBlaster
AkGelblaster is the perfect website for u to get
what u need. I ordered a SLR CQB V4 on March 5th and it arrived on my doorstep on March 14.
From Hongkong to UK it took only 9days.
So please when my order arrived.
They also have great customer service and always happy to reply on my email.
The email response only took 1-2hr and for me thats very quick compared to other websites that will take a day to respond.
If you are worried about RIF in costumes dont worry
AkGelblaster will help you on everything you need to know and what to do. In my case they just stick a Orange Plaster on the GelBlaster and its all good from UK Costumes.
Very accommodating customer experience and blazingly fast delivery from Asia to Europe.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.