To start their customer support is amazing, they go above and beyond to ensure everything works as it should and very attentive to responding immediately. I will try more of there software in the very... See more
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Aiseesoft designs and creates the best video software, PDF tools, and iOS transfer/manager/recovery software for Windows and Mac users to live & work smarter and save time.
Contact info
United States
- support@aiseesoft.com
- aiseesoft.com
Replied to 14% of negative reviews
Typically replies within 2 weeks
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Products are top quality
Products are top quality, service is too. Reponse time is quick and important to them.
Well I had a problem I emailed them…
Well I had a problem I emailed them they got back to me in a couple of days in an email and fixed the problem.
I purchased the Android Unluck app…
I purchased the Android Unluck app because it worked on ALL Android phones, and I would not lose my data. However, it turns out that it worked only on older Samsung phones, where no data would be lost. When I attempted to use the product, there was an indication that use of the product would result in losing all my data, which is precisely why I purchased the product. I contacted Aiseesoft regarding the problem. Then they admitted that the data-saving feature only worked on older Samsung phones. Intentional misrepresentations to get the customer to purchase a product, waste the customer's time, and hopefully not have to honor refund requests after 30 days if the customer fails to request a refund within this time frame. Shame on this company!!!
Great support
Mistakenly selected and purchased a wrong application. I sent an email to the support team of aiseesoft and explained it. Reggy and the support team helped me excellently to solve the problem.
Fantastic support team
aiseesoft iphone unlocker is a ripoff
aiseesoft iphone unlocker is a ripoff, failed to notify customer important information before purchasing and aisee refused to refund after been notified their software doesn't work with the targeted iphone within 3days of purchasing.
Please do not buy this stupid…
Please do not buy this stupid software!!
This software cannot restore iPhone backup data.
It even requires a fee and does not have a 30-day money-back guarantee.
When I complain that the software does not work well, they reply that there is not enough data and it is difficult to refund.
They send me an absurd answer that I have to prove that the software is problematic.
(I restored it with another software and it was restored without any problems.)
The total money I lost with this software is 179.3 USD.
I was relieved because they said it would be paid monthly, but they use a trick that charges me again after a week.
(I did not get a refund for this either.)
The customer service center does not respond.
Reggy, don't do it like that.
Aiseesoft FoneTrans purchase - Great Support Team
I purchased and installed the Aiseesoft FoneTrans software. I had a problem trying to send files from my windows computer to my iPhone. I sent an email to Aiseesoft Support requesting assistance. Within a couple of hours I was contacted by email. “Reggy” from the support team assisted me and I was successful in my endeavor. The software worked as described. A great purchase!!
One of the best Blu-ray players
The program is very good and easy to use
Needed to update the registration code for Video Converter Ultimate
I purchased Video Converter Ultimate. Great application. I am a happy camper!
When I replaced my PC I needed to update the registration code, Reggy in customer service did it quickly and let me know when it was done. The service is great. All businesses should be this good!
Had to reinstall software on new system…
Had to reinstall software on new system so customer services reinstated registration .
Good experience
Aiseesoft Mac Screen Recorder is the best…
Aiseesoft Mac Screen Recorder is the only software that allows me to capture video across the screen of my iMac WITHOUT causing artifacts, ghitch, etc. as, I do son other software.
Despite the fact that I am using macOS Sonoma 14.7.5 with OCLP and an nVidia Kepler video card, the capture works fine both full screen and with a cropped portion of the screen!
I have tried many other software, but none is as stable as Aiseesoft Mac Screen Recorder and all the others cause artifacts in the recording.
Then what about the Aiseesoft Support? They are fantastic! Miss Shea answered me right away and was professional and kind.
I will probably purchase more software as they demonstrate competence and quality.
This product doesn't work in removing
This product doesn't work in removing, or bypassing google lock. They refuse to give requested refund don't recommend this product!
Tried their Screen Recorder over 6…
Tried their Screen Recorder over 6 months ago, it wouldn't accept the verification code so I cancelled the subscription and deleated the program from my PC. Now I've just discovered they have been billing be and charging my CC every month for the last 6 months.
STAY WELL AWAY.
They aiseesoft - Customer Service a very fast and helpful…
They have a very fast and helpful customer service team!
The product I bought works perfectly, but if there is any problem, they will help you with everything! Nothing is impossible, they will help you with everything!
Recommended shop!
The Screen Recorder is invaluable & works great!
The Screen Recorder is an invaluable tool. I purchased a lifetime license, installed it on a newer PC, but then the PC must have had a short somewhere since it died completely. After just a few weeks, I had to return it and get another PC. An explanation of my issue to Aiseesoft got my a quick response with a new license key to use on the replacement PC installation. You can't ask for better!!
Really love this company
Really love this company. Best responsibility, quick service, and quick solution for customer. ♥️♥️
"Aiseesoft Video Converter Ultimate"…
"Aiseesoft Video Converter Ultimate" est excellent produit. Il est très facile à utiliser et il est très performant
Product does everything it's supposed To
Product does everything it's supposed to and customer service has been very responsive.
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