I have used airhub esims a few times and they always worked flawlessly. Today I encountered some connection issues after installing a new esim. Christina of the support team went through various poten... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had trouble activating my eSIM. My agent, Christina MV, was very helpful as she walked me through the process and helped me get my phone working. I would recommend for anyone to use Airhub for their... See more
Company replied
With the last two e-SIMs, I didn’t receive either a confirmation email or a QR code. I couldn’t activate the SIM in the app either. However, the chat support team was able to help me quickly and effic... See more
Company replied
The airhub esim is very cost effective for long stays ($10 for 30 days/4GB is not bad). But sadly I can't score them 5stars because it is not quite easy to isey; I had to manually change the ApN det... See more
Company replied
Company details
About Airhub eSIM
Written by the company
Airhub eSIM delivers seamless global connectivity with high-speed data, voice, and text services across 190+ countries, ensuring reliable mobile access wherever you land, instantly.
With over 5 million customers worldwide, Airhub combines global coverage, flexible plans, and secure purchasing to make staying connected effortless.
What Makes Airhub Different
- Data, Voice & Text in one eSIM
- Coverage across 190+ countries
- Unlimited and monthly plan options
- Instant QR-based activation
- Easy Refunds
- Dedicated global customer support
Built for…
- International travelers and frequent flyers
- Business professionals on the move
- Digital nomads and remote workers
- Students and long-term visitors abroad
- Anyone seeking a smarter alternative to roaming
Activation is Simple, Fast & Easy
- Browse the Airhub website or download the app: iOS | Android
- Choose your destination or global plan
- Complete your purchase securely online
- Receive your QR code instantly
- Scan, install, and connect upon arrival
Reliable Coverage Worldwide
Airhub partners with trusted local carriers to deliver strong, stable connectivity across 190+ major destinations, including:
- United States
- United Kingdom
- Thailand
- United Arab Emirates
- Australia
- New Zealand
- Vietnam
- France
- Germany
- Egypt
- Indonesia
- Canada
- Brazil
- Europe
- Global
Plus many more worldwide…
Connectivity You Can Rely On
- Transparent pricing with no hidden roaming fees
- Flexible prepaid plans
- Affordable pricing
- Secure payments and encrypted checkout
- Responsive customer support when you need it
FAQs
Does an Airhub eSIM include a phone number?
Selected plans include voice and text services. Please check individual plan details before purchase.
Can I use hotspot/tethering?
Yes. Most Airhub plans support hotspot usage, allowing you to share your connection across devices.
What happens if I run out of data?
You can easily top up through our app at discounted prices if you ever run out of data.
Is my device compatible?
Airhub works with most modern eSIM-enabled smartphones. You can view our full compatibility list before purchasing.
For Assistance
Experience the Future of Travel Connectivity with Airhub eSIM - Your Perfect Travel Companion.
Find us on: Facebook, Instagram, X, YouTube, LinkedIn for travel tips, latest updates & offers.
We are here to help!
Instant eSIM Activation
Experience the convenience of instant eSIM activation right after purchase. At Airhub eSIM, we prioritize your need for seamless connectivity. You can reach out to us at support@airhubapp.com.
Simply choose your plan, make a secure payment, and activate your eSIM instantly with a QR code. No waiting, no hassle – just instant connectivity.
Contact info
201 Spear Street Suite 1100, 94105, San Francisco, United States
- support@airhubapp.com
- airhubapp.com
3.7
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price catalog is ok and the eSIM…
The price catalog is ok and the eSIM delivery is fast and the import process is well documented.
7 May 2026
Reply from Airhub eSIM
Hi Nutzer,
Thank you for your kind feedback! We’re glad to hear you had a smooth experience with our service and support.
We truly appreciate your support and recommendation!
Best regards,
- Airhub Team
Fast internet
Fast internet, easy to install.
Helpful support squad, especially Christina RS.
Fully recommend
6 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Vladyslav,
Thank you for your wonderful feedback! We’re glad to hear the installation was easy and that you had a great support experience.
We truly appreciate your recommendation and support!
Best regards,
- Airhub Team
Great service was very efficient
Great service was very efficient. Definitely recommend
5 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Dunlop,
Thank you for your kind feedback! We’re glad to hear you had an efficient experience.
We truly appreciate your recommendation and support!
Best regards,
- Airhub Team
Prompt help when we had an issue…
We had an issue with one of our esims and contacted Airhub for help. We received a helpful reply very promptly from Kumar which gave us the answers we needed and sorted the issue
4 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Chris,
Thank you for your kind feedback! We’re glad to hear your issue was resolved quickly and that you received prompt and helpful support.
We truly appreciate your support!
Best regards,
- Airhub Team
All three of the Airhub team were very…
All three of the Airhub team were very responsive and helpful, in particular, Karlton. Unfortunately, my issue could not be resolved but that was due to circumstances beyond their control.
5 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Deepak,
Thank you for your feedback! We’re glad to hear our team was responsive and helpful, even though the issue couldn’t be resolved due to circumstances beyond our control.
We truly appreciate your understanding and support!
Best regards,
- Airhub Team
Fast and Efficient
I was assisted by Kumar and I am very pleased with their expediency and willingness to help when I made a mistake selecting the wrong type of eSim card. I've used their services before and it's consistently excellent in price, options, and great customer service.
4 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Noshea,
Thank you for your wonderful feedback! We’re glad to hear your issue was resolved quickly and that you had a smooth and helpful support experience.
We truly appreciate your continued trust and support!
Best regards,
- Airhub Team
Reply from Airhub eSIM
Hi Amin,
Thank you for your kind feedback! We’re glad to hear you had a helpful support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
immediate support
I would like to express my sincere thanks to Christina J.'s support team today. I received a response to my problem within a very short time, and the solution was provided just as quickly. Thank you so much for the prompt assistance! 👍👍
4 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Jana,
Thank you for your wonderful feedback! We’re glad to hear your issue was handled quickly and that you received prompt and effective support.
We truly appreciate your kind words and support!
Best regards,
- Airhub Team
Perfect!
They walked me through what I needed to do to fix my issue and reset things for me. Everything was resolved!
4 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Blair,
Thank you for your kind feedback! We’re glad to hear your issue was resolved and that you had a smooth support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
I bought the esim from canada
I bought the esim from canada. Even before I bought it they answered my text quickly and throughly
I had some issues at first they help me out quickly an it work. As I moved from France to Spain ; I lost internet, frustrating, but Christina J helped me and we got it working again.
3 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Jacques,
Thank you for your kind feedback! We’re glad to hear you had a smooth experience from the start and that our team could assist you quickly whenever needed.
We truly appreciate your support and are happy everything is working well now!
Best regards,
- Airhub Team
Super fast and helpful response
Christina S was very helpful and expedient in her response. Again great service would recommend.
3 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Petar,
Thank you for your kind feedback! We’re glad to hear you had a fast and helpful support experience.
We truly appreciate your recommendation and support!
Best regards,
- Airhub Team
Cristina c was very helpful
Cristina c was very helpful. My phone broke so I had to replace it and I needed the eSIM in the new phone. It couldn’t be transfered from the old phone but she provided a solution so I could continue using my data. Thank you
1 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Maria,
Thank you for your kind feedback! We’re glad to hear you were able to continue using your service and that your issue was resolved with helpful support.
We truly appreciate your support!
Best regards,
- Airhub Team
Took a little longer than expected but…
Took a little longer than expected but Christina Jacob MV got my number transferred to a new eSIM and everything is working great.
1 May 2026
Unprompted review
Reply from Airhub eSIM
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear everything is now working well and that your number transfer was completed successfully.
We appreciate your patience and truly value your support!
Best regards,
Airhub Team
WARNING: Airhub 100GB Plan Blocked After 25GB Use No Refund Given
Title: WARNING: Airhub 100GB Plan Blocked After 25GB Use – Stay Away
I am writing this to red-flag Airhub (airhubapp.com) and warn other travelers. I purchased their 100GB plan specifically for its extensive network coverage.
After only a few days of use and consuming approximately 25GB (just 25% of my paid allowance), the service was cut off. Following 11 days of back-and-forth with support, they finally admitted the following in an email:
**"Please note that your eSIM has been temporarily suspended due to abnormal data usage within a very short period of time, as detected by the network. This action is taken automatically to prevent unusual or excessive usage."**
It is deceptive to sell a 100GB plan and then penalize a customer for "abnormal usage" after they use only 25GB. They have refused to reactivate the line or provide a refund for the 75GB of data I never received.
If you are a traveler looking for a provider that honors their advertised data limits, avoid Airhub. I am currently filing a chargeback with my bank for services not rendered.
20 April 2026
Unprompted review
Reply from Airhub eSIM
Dear Valued Customer,
We’re sorry to hear about your experience and understand your concerns.
As we’re unable to identify your order from this review, we cannot verify the details mentioned. However, in some cases, network providers may automatically apply temporary restrictions based on usage patterns, which can affect the service.
We’d be happy to look into this further. Please share your order ID or registered email address, or contact our support team at support@airhubapp.com
so we can investigate your case.
We appreciate your feedback.
Best regards,
- Airhub Team
Christina Jacob MV Thanks a lot!!
1 May 2026
Unprompted review
Reply from Airhub eSIM
Hi Martin,
Thank you for your kind feedback! We’re glad to hear you had a great support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
I was helped by Christina C and she is great
I was helped by Christina C and she not only helped me to answer my questions but supplied links and more info for me. It was info that I really needed. Thank you so much!
30 April 2026
Unprompted review
Reply from Airhub eSIM
Dear Valued Customer,
Thank you for your wonderful feedback! We’re glad to hear you had a great support experience and received the information you needed.
We truly appreciate your support!
Best regards,
- Airhub Team
Excellent service as always and Kumar…
Excellent service as always and Kumar was of great help.
29 April 2026
Unprompted review
Reply from Airhub eSIM
Hi Nikola,
Thank you for your kind feedback! We’re glad to hear you had another excellent experience and that your issue was resolved smoothly.
We truly appreciate your continued support!
Best regards,
- Airhub Team
Excellent professional and very fast…
Excellent professional and very fast processing of my request this support was very good
29 April 2026
Unprompted review
Reply from Airhub eSIM
Hi Roowax,
Thank you for your kind feedback! We’re glad to hear your request was handled quickly and professionally.
We truly appreciate your support!
Best regards,
- Airhub Team
Reply from Airhub eSIM
Hi Ranko,
Thank you for your kind feedback! We’re glad to hear you had a great support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
I had very good experience with support.
I had very good experience with support agent Christina Jacob MV. Answered very fast, and helped me with the appropriate information.
Also Christina R helped me with activation issue. Very good support.
26 April 2026
Unprompted review
Reply from Airhub eSIM
Hi Bojan,
Thank you for your wonderful feedback! We’re glad to hear you had a very good support experience and received quick, helpful assistance.
We truly appreciate your kind words and support!
Best regards,
- Airhub Team
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