Air Arabia Reviews 

The crew on the flight were very pleasing and courteous. The captain was very good in his welcome and update as well as before arrival. He mad the BEST ever landing in Sharjah. I did t even feel we landed. I have flown so many airlines for past 40 years across the globe but the captain of this flight was crazily amazing in his landing. Great job and my best wishes to him

Very bad experience for my sister on an Air Arabia flight today. She requested a glass of drinking water, but the cabin crew told her to buy a bottle of water instead. Drinking water is a basic human need, and it was disappointing to see such a simple request handled this way.

We understand that airlines may have their own onboard service policies, but passengers should still be treated with courtesy, respect, and basic care. The manner in which the situation was handled felt unfriendly and left a negative impression.

This experience was disappointing and did not meet our expectations of customer service. I hope Air Arabia reviews this matter and ensures that passengers' basic needs are treated with greater consideration in the future.

Flight delayed from 6:30 AM to 3:00 PM with no warning before arriving at the airport. Traveling with a baby, no real assistance, no compensation. Air Arabia finally used a leased aircraft already delayed because their own planes were busy with Hajj flights. And after all this, we still had to wait 1h30 for luggage in Brussels. Catastrophic service and zero respect for passengers.

Very good service, no delays in the flight and very cooperative staff.

Thank you so much for your services you are the best and customer service is great Khalid and two more I speak with they are fantastic

Air arabia is a very good choice to travel, as fair of price and quality, the air craft team always helpful and smile all the time and run to assist u, would love if u could add chargeable wifi it will be amazing for business conscience, also u could add fizzy water and espresso to the menu
Rather than that u guys amazing
U been my choice in the past 2 years and i’m happy
Thank u all

As I experienced before and now
It has been better than before

Just an all together bad experience! Cannot recommend on any level!

First of all thank you so much for air arabia great service.. This is first time to choose air arabia... Special thanks to the person who give me the bording pass 😊very cool and helpfull.. Once again thank you..

3 months after this airline cancelled my flight. Finally recovered a PORTION not FULL refund. A fool would book with these thieving, dirty people.

I lost my luggage of two bags.
This is first time it happened and I hope would be resolved timly.

Air Arabia maintains timely departure and arrivals as I experienced. Staff are very courteous and respectful at all times. Their inflight food menu also nice and value for money. If they improve their in flight entertainment system with TVs, they can even demand more fare. I recommend Air Arabia!

Flight cancellation & zero service.
​Air Arabia cancelled my flights and simply kept my money. The support in the chat is an imposition – you are either ignored or put off. The fact that I had to go through the arduous process of a chargeback just to have a chance at getting my money back is an indictment of their service. This does not fit at all with the image of hospitality that Dubai advertises. Very disappointing!" Family from Germany

Everything was perfect I didn't face any issue at all

Travel timing was very good

compared to other budget airlines - very good
Staff approach Seat cushioned free Wifi
food price - excellent
- drinking water should Never be charged leaves cheap impression for a Airline of this stature

Great Trip from Cairo To Abu Dhabi. Since the first minute on the check-in counter, I felt the very welcoming vibes and the support from the team. This first impression lasts the whole trip, and all went smoothly and perfectly. Thanks to the whole team.

Biggest positive is always on time except few time during war situation. Boarding team is supporting and helpfull. Specially at Tabuk Airport Mr. Rassif. Since last 4 years travelling every month he is managing team very well. Keep it up Air Arabia.

Friendly crew members

Premium Prices and good services