Andrew was brilliant. Very professional and explained everything in an easy to understand way. Lots of advice was given without feeling pushed into making decisions. We initially had Wills writte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous customer service . Efficient,smooth ,straightforward and very patient in explaining everything to me in a clear,calm ,kind and understanding manner . Spoke with Andrew several times whils... See more
Jack the agent who handled our enquiry regarding preparation of our Wills. Jack explained everything we needed to know regarding how new rules work and what would be the best for us. No pressure was p... See more
Initial contact was over the phone The process was explained to me and my questions answered felt happy knowing how easy the process was Andrew came to our house he turned up on time very profess... See more
Company details
Written by the company
At AIB Estate Planning Ltd, we are dedicated to helping you secure your home, assets, and loved ones with confidence. Our team of experienced estate planners brings decades of combined industry expertise to provide you with comprehensive, personalized estate planning solutions. We understand that every client is unique, and we tailor our services to meet your specific needs, whether it's drafting a legally sound Will, setting up Trusts, or creating Lasting Powers of Attorney. What sets us apart is our transparent and caring approach. We believe in empowering you to make informed decisions about your future. Our goal is to offer you peace of mind, knowing that your estate is in capable hands. We provide free consultations to discuss your requirements without any obligation, ensuring that you feel comfortable and confident every step of the way. Contact us at 0800 048 7320 or info@aibestateplanning.co.uk to get started. Trust AIB Estate Planning Ltd to protect your legacy and secure your future. Let us guide you through the process with expertise and care.
Contact info
6 Neptune Court, Hallam Way, FY4 5LZ, Blackpool, United Kingdom
- jack@aibestateplanning.co.uk
- aibestateplanning.co.uk
4.9
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good customer relations and easy…
Very good customer relations and easy to talk too.
11 November 2024
Reply from AIB Estate Planning Ltd
Dear Joan,
Thank you for your positive review. We're pleased to hear that you found our customer relations very good and that we were easy to talk to. At AIB Estate Planning, we believe that open, comfortable communication is essential when discussing important matters like estate planning.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Best wishes,
The AIB Estate Planning Team
Updated wills
I have just updated our wills after moving house. We also did our lasting power if attorney. All very straight forward and explained in terms we could understand. 1st class service fton Andrew
3 September 2024
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you so much for your kind words, Alan.
We're delighted to hear that updating your wills and arranging your Lasting Power of Attorney was a smooth and straightforward process. Andrew takes great care to ensure everything is explained clearly and thoroughly, and we're glad that came across in your experience. If you ever need further assistance, don’t hesitate to reach out.
Best wishes
From AIB Estate Planning
Highly recommend AIB
What great service . We already had wills but when taking them out things weren’t explained clearly . After our family expanded we decided to have a new will and we are so glad we did . Andrew was fantastic, he is very personal and explains everything , taking time to ensure everything is covered and understood . We would highly recommend Andrew.
8 October 2024
Reply from AIB Estate Planning Ltd
Thank you for the wonderful review, Sue!
We’re thrilled that Andrew was able to guide you through the process with clarity and care. Ensuring that everything is clearly explained and personalized for your family’s needs is what we strive for at AIB Estate Planning. We're so glad that you feel confident and satisfied with your new will.
If there’s anything else we can do for you, please don’t hesitate to get in touch.
Best regards
AIB Estate Planning
Reply from AIB Estate Planning Ltd
Thank you for taking the time to leave a review, Peter.
We're pleased to hear that you found our service professional.
At AIB Estate Planning, we aim to make the process seamless and stress-free for our clients.
If you ever need further assistance or have any questions, we’re here to help,
Warm Regards,
AIB Estate Planning
Put me at ease went above and beyond to…
Put me at ease went above and beyond to help me understand everything .very polite and helpful
Thank you
2 October 2024
Reply from AIB Estate Planning Ltd
Dear Mrs Griffiths,
Thank you for your wonderful review. We're delighted to hear that we were able to put you at ease and went above and beyond to help you understand everything. Your appreciation means a lot to us, and we're here if you need any further assistance in the future.
Warm regards,
The AIB Estate Planning Team
Great polite and professional
Andrew was very polite . Everything I asked he explained fully . Wasn’t at all pushy and said he would send further information to which he did very promt . Excellent all round service
1 October 2024
Reply from AIB Estate Planning Ltd
Dear Gil,
Thank you for your excellent review. We're glad to hear that you found Andrew very polite and that he explained everything fully.
At AIB Estate Planning, we pride ourselves on providing comprehensive explanations, allowing our clients to make informed decisions. We're pleased that you received the additional information promptly and If there's anything else we can help you with, please don't hesitate to reach out.
Best wishes,
The AIB Estate Planning Team
Great company would highly recommend
Andrew was very friendly and professional with all matters regarding the service which he provided
21 August 2024
Reply from AIB Estate Planning Ltd
Dear Lisa,
Thank you for your kind review and high recommendation. We're delighted to hear that you found Andrew very friendly and professional in all matters regarding our service.
Your endorsement means a great deal to us. If you need any further assistance with estate planning in the future, please don't hesitate to get in touch.
Kind regards,
The AIB Estate Planning Team
Very easy to talk to explaining…
Very easy to talk to explaining everything I needed
11 September 2024
Reply from AIB Estate Planning Ltd
Dear Lynne,
Thank you for your kind review. We're delighted to hear that you found our team very easy to talk to and that we were able to explain everything you needed.
If you have any further questions or need additional assistance in the future, please don't hesitate to reach out to us.
Best wishes,
The AIB Estate Planning Team
From start to finish a very…
From start to finish a very professional service. I will be utilising there services in the future and can highly recommend
11 September 2024
Reply from AIB Estate Planning Ltd
Dear Darren,
Thank you for your excellent review! We're happy to hear that you found our service professional from start to finish. At AIB Estate Planning, we pride ourselves on maintaining high standards throughout the entire process and we're grateful for your intention to use our services again in the future.
If there's anything else we can assist you with, please don't hesitate to get in touch.
Kind regards,
The AIB Estate Planning Team
Reply from AIB Estate Planning Ltd
Dear Tom,
Thank you for your positive review! We're delighted to hear that you found our service friendly, knowledgeable, and prompt.
If there's anything else we can assist you with in the future, please don't hesitate to get in touch.
Best regards,
The AIB Estate Planning Team
Professional Service
I’m not the best at understanding legal terminology so dealing with Andrew, a company agent that was patient and knowledgeable was reassuring. I’m not the easiest person to pin down for timings but phone appointments were productive.
Paperwork was presented well for LPA nominees and the Will itself. Anyway, process queries I raised were well explained.
Happy with their service.
26 August 2024
Reply from AIB Estate Planning Ltd
Dear Robert,
Thank you for taking the time to share your experience with us. We're very pleased to hear that you found our service professional and that Andrew was patient and knowledgeable throughout the process.
We appreciate your feedback on our handling of your queries so please don't hesitate to reach out if you need any further assistance.
Warm regards,
The AIB Estate Planning Team
Reply from AIB Estate Planning Ltd
Dear Kenneth,
Thank you for your excellent review! We're thrilled to hear that our team was able to help you all the way through your estate planning process. Our goal is to provide exceptional service to every client, and we're glad we met that standard for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The AIB Estate Planning Team
Professional friendly service
Really professional. Nothing was too much trouble for Andy. He went to my elderly friends home to explain everything personally and guided her through the process. Andy sorted her Will and also her Lasting Power of Attorney. Something i thought would be a task was so straight forward and quick. I would highly recommend Andy and AIB Estate Planning Ltd.
16 August 2024
Unprompted review
Reply from AIB Estate Planning Ltd
Dear Gaynor,
We greatly appreciate your detailed and positive review. It's wonderful to hear that Andy provided such professional and friendly service to your friend.
We understand that estate planning can seem daunting, which is why we always strive to make the process as straightforward and comfortable as possible.
We're grateful for your recommendation and are here if you need any further assistance.
Warm regards,
The AIB Estate Planning Team
They were very good and helpful t…
They were very good and helpful t Explained everything I needed to know
23 August 2024
Reply from AIB Estate Planning Ltd
Dear Nigel,
Thank you for taking the time to leave us a review. We're pleased to hear that you found our team very good and helpful, and that we were able to explain everything you needed to know. Our aim is always to ensure our clients fully understand the estate planning process.
If you have any further questions or need additional clarification on anything, please don't hesitate to get in touch.
Best wishes,
The AIB Estate Planning Team
Really professional
Really professional, good advice . Went through the process easily and advised of any risks. Sorted my Lasting Power of Attorney too.
Can’t fault. Straight forward and would highly recommend.
14 August 2024
Reply from AIB Estate Planning Ltd
Dear Joanne,
Thank you for your fantastic review. We're delighted to hear that you found our service professional and that we were able to provide good advice throughout the process.
We appreciate your recommendation and are here if you need any further assistance in the future.
Kind regards,
The AIB Estate Planning Team
First class service.
I felt very comfortable talking to Andrew. Completing my will remotely was convenient and at a time that fitted in with my work schedule. Andrew explained everything at each step and gave me some valuable advice and guidance. I am more than happy with this service and would highly recommend contacting AIB estates for wills and other documents.
Very satisfied customer.
21 August 2024
Unprompted review
Reply from AIB Estate Planning Ltd
Dear Deborah,
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with Andrew and our remote will-writing service. We understand the importance of flexibility, especially when it comes to fitting estate planning into busy work schedules.
We truly appreciate your high recommendation and are here if you need any further assistance with your estate planning needs.
Warm regards,
The AIB Estate Planning Team
Adrwer aws really nice and very easy 5…
Adrwer aws really nice and very easy 5 star would recommend to any body
21 August 2024
Reply from AIB Estate Planning Ltd
Dear Graham,
Thank you for your 5-star review! We're delighted to hear that you found the process very easy. Our goal is to make estate planning as straightforward and pleasant as possible for all our clients.
We greatly appreciate your recommendation and are here if you need any further assistance in the future.
Best wishes,
The AIB Estate Planning Team
Really simple process and Andrew was…
Really simple process and Andrew was very knowledgeable, polite and pleasant.
Got everything we asked for without being pushed into anything extra.
8 August 2024
Reply from AIB Estate Planning Ltd
Dear Maria,
Thank you for your positive review. We're pleased to hear that you found the process simple and that Andrew was knowledgeable, polite, and pleasant throughout. At AIB Estate Planning, we aim to provide exactly what our clients need without any unnecessary additions, so we're glad we achieved that for you.
If you need our assistance in the future, please don't hesitate to reach out.
Kind regards,
The AIB Estate Planning Team
Easy as pie.
Easy as pie.
Andrew was extremely knowledgeable and explained in easy language everything we needed to know about making a will.
Other issues were discussed but we didn’t feel pressured in any way to take any more than we asked for.
Excellent service.
7 August 2024
Unprompted review
Reply from AIB Estate Planning Ltd
Dear Maria,
Thank you for your fantastic review! We're glad to hear that Andrew provided clear, knowledgeable guidance and made the process easy for you and it's wonderful to know you received exactly the service you needed.
We're here to help if you have any more questions or needs in the future.
Best regards,
The AIB Estate Planning Team
Was very helpful and went through all I…
Was very helpful and went through all I needed to know
31 July 2024
Reply from AIB Estate Planning Ltd
Dear Sam,
Thank you for your review! We're glad to hear that our team was helpful and provided all the information you needed. We are here to assist you with any follow up questions so feel free to reach out to us at any time in the future.
Best regards,
The AIB Estate Planning Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.