Andrew was brilliant. Very professional and explained everything in an easy to understand way. Lots of advice was given without feeling pushed into making decisions. We initially had Wills writte... See more
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Review summary
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Fabulous customer service . Efficient,smooth ,straightforward and very patient in explaining everything to me in a clear,calm ,kind and understanding manner . Spoke with Andrew several times whils... See more
Jack the agent who handled our enquiry regarding preparation of our Wills. Jack explained everything we needed to know regarding how new rules work and what would be the best for us. No pressure was p... See more
Initial contact was over the phone The process was explained to me and my questions answered felt happy knowing how easy the process was Andrew came to our house he turned up on time very profess... See more
Company details
Written by the company
At AIB Estate Planning Ltd, we are dedicated to helping you secure your home, assets, and loved ones with confidence. Our team of experienced estate planners brings decades of combined industry expertise to provide you with comprehensive, personalized estate planning solutions. We understand that every client is unique, and we tailor our services to meet your specific needs, whether it's drafting a legally sound Will, setting up Trusts, or creating Lasting Powers of Attorney. What sets us apart is our transparent and caring approach. We believe in empowering you to make informed decisions about your future. Our goal is to offer you peace of mind, knowing that your estate is in capable hands. We provide free consultations to discuss your requirements without any obligation, ensuring that you feel comfortable and confident every step of the way. Contact us at 0800 048 7320 or info@aibestateplanning.co.uk to get started. Trust AIB Estate Planning Ltd to protect your legacy and secure your future. Let us guide you through the process with expertise and care.
Contact info
6 Neptune Court, Hallam Way, FY4 5LZ, Blackpool, United Kingdom
- jack@aibestateplanning.co.uk
- aibestateplanning.co.uk
4.9
Excellent
200 reviews
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Professional and prompt service
The service was good from point of contact. We arranged a home visit, we were comfortable with Andrew from the onset and felt comfortable to ask as many questions as we needed to.
He explained all the options clearly.
Our draft wills were delivered promptly for us to check and we received the hard copies soon after.
I would definitely recommend this service.
28 May 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you so much for your wonderful feedback, Lorraine. We're delighted that Andrew provided you with the professional service you deserved and that you felt comfortable asking all your questions. It's exactly what we aim for - clear explanations and prompt delivery.
Please don't hesitate to reach out to us if you have any questions or require any further assistance
The service Les Dowling from Andrew was spot on
The service from Andrew was spot on. Very helpful. Would highly recommend.
29 May 2025
Reply from AIB Estate Planning Ltd
Thank-you for your review Leslie, your recommendation is greatly appreciated, and we're glad we could assist you with your estate planning needs. Please don't hesitate to get in touch if you need any additional help or have further questions.
Hi had phone call from Andrew today …
Hi had phone call from Andrew today from AIB I must say he was polite and explained everything nice and clearly it was nice to speak to someone that I could understand
4 June 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you for your lovely review, Brian. We're so pleased that Andrew's clear explanations and polite approach made the process comfortable for you. Being able to communicate clearly with our clients is something we take great pride in. We appreciate your feedback.
If you ever have any questions or need further assistance, please don't hesitate to contact us.
Great company
Had a great Experience with AIB the gentleman came to our home he explained everything we where under no pressure to purchase it was our choice but we where totally happy with the results definitely would recommend thank you to AIB we now have pease of mind
19 May 2025
Reply from AIB Estate Planning Ltd
Thank you for sharing your wonderful experience, Pauline. We're delighted that our home visit service worked well for you and that you felt no pressure throughout the process. Knowing we've given you peace of mind is exactly why we do what we do.
Should you need any additional support or have any queries, please feel free to reach out.
Very professional company
Very easy transaction Good communication and this is a professional company who make the whole process as easy as possible
2 June 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you for your kind words, Michael. We're pleased that our communication and professional approach made the whole process as easy as possible for you.
Please don't hesitate to get in touch if you require any further assistance or have additional questions.
Thankyou so much …
Thankyou for making the whole process easy for us, Andrew was so professional and patient and has made our future feel so much more organised
Thankyou again and I have recommended you to all my friends
10 April 2025
Reply from AIB Estate Planning Ltd
Thank you so much, Janet. We're glad that Andrew's professional and patient approach helped make your future feel more organised. Your recommendation to friends is greatly appreciated.
If you ever need any additional help or have further questions, please don't hesitate to contact us.
Well done aib estate planning
My experience with this firm was second to none , very patient and guided me thru procedure no problems.Helped me to make proper will n made sure I was fully satisfied with draft,, very professional but human all the same
7 May 2025
Reply from AIB Estate Planning Ltd
Thank you for your kind words, Sandra. We're pleased to hear you found our service both professional and personable. Our goal is always to guide clients through the will-making process with patience and clarity, ensuring you feel confident in your decisions. We appreciate you taking the time to share your experience.
AIB Estate Planning
Will
So easy to do a will and Andrew was so good and talked me through everything it was quick and easy too would like to thank everyone involved would recommend them 💯 thank you
7 March 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you for your feedback! We're delighted that Andrew was able to make the will-making process quick and easy for you. We believe estate planning shouldn't be complicated or stressful, and we're glad this came across in your experience with us. We appreciate your recommendation.
Very helpful if you want a email…
Very helpful if you want a email answer, tried to ring on a few occasions with no joy of anyone answering the phone, it goes to voice mail when you ask for a call back guess what you get a email instead
16 May 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you for your review, Barbara. After checking our records, we don't appear to have you registered as a client in our system. It's possible you may have contacted a different company with a similar name. Our team at AIB Estate Planning Ltd is always available at 0800 048 7320, and we pride ourselves on our phone responsiveness. If you'd like to discuss estate planning services with us, we'd be happy to speak with you directly and show you the excellent phone service we provide to all our clients.
Every thing was explaind very well by…
Every thing was explaind very well by Andrew very easy to understand would definitely recommend to friends
6 May 2025
Reply from AIB Estate Planning Ltd
Thank you for your review. We're pleased to hear that Andrew explained everything clearly and made the process easy to understand. Clear communication is essential when discussing estate planning, and we're glad this was your experience with us. We appreciate your recommendation to friends.
Very easy
After losing my husband in marchat at 45 and either of us having a willit brought home how life can change unexpectedly I decided it was time I sort mine. After contacting aib for information Andrew rang and explained everything, he booked me in for a call back to to through what I wanted in it. He was so helpful from beginning to end. With it being over the phone the appointment could be done at a time suitable for myself around work. From start to finish it was easy everything explained.
7 May 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Tracy, thank you for sharing your experience. First, please accept our sincere condolences on the loss of your husband. We understand how such events can highlight the importance of having proper estate planning in place. We're glad Andrew was able to guide you through the process with care and that the phone appointment system worked well around your work schedule. Thank you for trusting us during this difficult time.
AIB Estate Planning
Very good and professional from start…
Very good and professional from start to finish explain everything very well. Would highly recommend.
23 April 2025
Reply from AIB Estate Planning Ltd
Thank you for your review, Lisa. We're pleased to hear you found our service professional from beginning to end with clear explanations throughout. We appreciate your recommendation and value your feedback.
Quick, Easy Professional and Affordable.
After losing both of my wonderful parents last year and having received some inheritance recently then I felt it was time to act responsibly and sort out a Will for myself as it's very necessary part of growing older.
The experience was very quick and easy all done over the phone, Andrew is very professional and very clear about what the process involves as well as being warmly supportive which is always a nice touch.
I will without hesitation recommend AIB Estate Planning Ltd to friends or anyone that requires such a service.
7 May 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Hello Ashley
Please accept our condolences on the loss of both your parents last year. Thank you for sharing how our service helped you take this important step in your own estate planning. We're pleased that Andrew was able to provide both professional guidance and supportive service. We appreciate your willingness to recommend us to others and thank you for trusting us with this important matter.
Kind Regards,
AIB Estate Planning
Reply from AIB Estate Planning Ltd
Thank you for your feedback, Julie. We're glad you found our process informative and easy to follow. We aim to make estate planning straightforward while ensuring you have all the information you need, and we're pleased this was your experience with us.
The quote for a replacement will was…
The quote for a replacement will was competitively priced and professionally produced. I found the experience stress free and Andrew Brown was excellent in helping me through the process. I would recommend his Company to all
24 April 2025
Reply from AIB Estate Planning Ltd
Thank you for your review, David.
We're pleased to hear you found our replacement will service competitively priced and professionally produced. Andrew takes great pride in helping clients through the process with minimal stress, and we're glad this came through in your experience. We appreciate your recommendation.
Kind Regards,
AIB Estate Planning
Excellent Service
Excellent Service. I had everything explained to me and I was totally satisfied.
23 April 2025
Reply from AIB Estate Planning Ltd
Thank you for your feedback, Suzanne. We're delighted you were satisfied with our service and that everything was explained clearly. Clear communication is a cornerstone of what we do, and we're pleased this was evident in your experience with us.
Kind Regards,
AIB Estate Planning
This is not the first will i have done…
This is not the first will i have done but i learned so much more about making my will this time.They gave me so much more information that i didnt know previously so i am much more satisfied with updating my will with AIB.
16 April 2025
Unprompted review
Reply from AIB Estate Planning Ltd
Thank you for your review, Anthony. We're particularly pleased to hear that even though this wasn't your first will, you gained valuable new information through our process. We believe in thoroughly educating our clients about their options, and we're glad this enhanced your experience and satisfaction with your updated will.
The whole process was so easy
The whole process was so easy. It was a pleasure to use AIB to write my will.
27 March 2025
Reply from AIB Estate Planning Ltd
Thank you for your feedback, Michael. We're delighted you found the will-writing process easy and pleasant. We work hard to simplify what can often seem like a complex task, and we're glad this effort was reflected in your experience with us.
Very friendly relaxed conversation…
Very friendly relaxed conversation sharing key information and supporting us to plan ahead keeping things simple and low cost where possible
2 April 2025
Reply from AIB Estate Planning Ltd
Thank you for your review, Helen. We're pleased you found our conversation friendly and relaxed while still covering important information. We believe estate planning can be straightforward and cost-effective, and we're glad we were able to support you in planning ahead with these principles in mind.
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