Amiry & Gilbride Pharmacy Reviews 

308
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, professional, and welcoming demeanor, often highlighting individuals who go above and beyond to provide care and attention. The service is frequently described as excellent, efficient, and fast, with many appreciating the personalized approach and clear explanations provided for various procedures and advice. Reviewers also commend the customer service for its helpfulness, responsiveness, and the staff's willingness to listen to concerns and offer solutions, including prescriptions and detailed advice. However, some customers also noted issues with staff attitude, describing some as sour-faced and not welcoming, contrasting with previous positive experiences. A few other people also felt that the service was not always efficient, with one instance leading to a negative outcome after an initial assessment.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, efficient, and helpful nature... See more

Customer service

People report positive experiences with customer service, highlighting that staff consistently provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied

Rated 5 out of 5 stars

I was having issues with blocked ears and was hoping to find an alternative to olive oil. I was seen by Lynn at Linwood Pharmacy within minutes of arriving, and she kindly took the time to talk... See more

Rated 5 out of 5 stars

Popped into the Anniesland requiring advice and found the staff really friendly and helpful especially Annemarie who took time to listen to my concerns and over and above what I would have expected ju... See more

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

308 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(308)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Amiry & Gilbride Linwood: Great People

I visited the Linwood Branch of the Amiry & Gilbride pharmacy chain. The staff there are always so pleasant and helpful, not least the wonderful Lynn and her chums. They are very patient - no pun intended - and so very focused on helping customers such as myself. I could not recommend them enough. Thanks to Lynn and 'the girls'!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick and painless booking

Went to make an appointment for a flu jab, when everywhere else proved out of vaccines, and not only did A&G have plenty in stock, but they were able to book me a slot for ten minutes from the time of my call. Priyanka was clear, efficient, and very friendly in administering the painless shot. Even gave me a free packet of paracetemol. Great service.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Travel vaccine

Very happy with the service and attention we got from Ali this morning, while recieving our travel vaccine.
He was thorough and attentive. Made us feel very relaxed and the injection was completely painless.
Cheers Ali, have a great new year.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Was never impressed but last week…

Was never impressed but last week customer service was amazing and was advised about locker service by Lynsey that I new about but have transferred over to it from abbey look forward to dealing with this pharmacy in future

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Visited the Linwood branch and the…

Visited the Linwood branch and the lovely Lynn micro suctioned my ears. She is most definitely an asset to your company and provides the best customer service. She made me feel so comfortable and relaxed and I now have nice clear ears and I can hear again. I have only ever encountered Lynn whilst picking up a prescription or buying something and I can safely say she has great customer service skills as she is so good with every customer.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Booked and received private RSV vaccination…

Booked and received private RSV vaccinations from Rizwana at the High Street, Paisley branch for my wife and I. Easy telephone booking, taken on time, thorough questionnaire on any health issues and then a painless vaccination. Invited to come back to replace any of the printed information if mislaid. Good and easy experience.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Had my vaccinations with the lovely Ali and Ezra. Both were kind caring and informative .
A wonderful service. I highly recommend going here for your vaccinations.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

The staff were knowledgeable friendly

The staff were knowledgeable friendly, kind and compassionate. They actively listened to my issues and went above and beyond to resolve the issues. They actively listened and ask me to come back mid week to ensure I was on the mend. Unlike the doctors who wouldn’t even look in my ears and rushed me out the door. The pharmacy showed me pictures of my inner ear and gave me anti biotics for an ear infection which made me feel much better. Thank you so much Lynn. I would recommend this pharmacy to others x x

4 November 2024
Unprompted review
Rated 5 out of 5 stars

So grateful for the assistance in…

So grateful for the assistance in resolving a minor medical issue in this Pharmacy while on holiday. The Pharmacist, Priyanka, performed a minor procedure on a walk-in basis, in a timely manner and was gentle and professional. She explained everything thoroughly and answered all my questions.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

I went to the pharmacy to get something…

I went to the pharmacy to get something for what I thought was an ear infection

Lynn took me aside and checked my ears and she told me no infection but needed syringed which she did there and then
What relief I got and can’t thank her enough
Thank you Lynn

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Joanna is absolutely amazing

Joanna is absolutely amazing. Always full of great advice and ready to help. Her customer service skills are fantastic and she is a true asset to your company. I’ve had a couple of health issues that I’ve asked her advice on and she has always been spot on with her carefully considered views.

22 October 2024
Unprompted review

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