Cleland Pharmacy & Travel Clinic Reviews 349

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and efficient, making every interaction pleasant. The service provided is frequently described as professional and helpful, with many people appreciating the personalized and tailored approach, especially for various treatments and prescriptions. Reviewers also highlight the ease and efficiency of the booking process, often noting quick appointment availability and a smooth experience. However, some customers mentioned a slight wait time after their scheduled booking, though they still found the staff friendly and the overall service excellent. A few people also noted that the location could be better signposted.

What people talk about most

Staff

Consumers consistently find staff to be positive. Many reviewers praise the staff for being friendly,... See more

Service

People report positive experiences with service, consistently praising its professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the friendly,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found it very quick and easy to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attended for travel vaccines. Staff were really friendly, knowledgeable and efficient. It’s so nice to see that small businesses like this are thriving. They offer so much more than just travel cli... See more

Rated 5 out of 5 stars

We chose this local company for ease of access, and availability. Slightly confused about which vaccines were essential/ recommended, staff there soon made everything crystal clear, and we had our vac... See more

Rated 5 out of 5 stars

Friendly, polite staff. Staff are very informative and the information l received was exactly what I needed. Cannot fault the team. Only one recommendation would be to put a small sign at the corner... See more

Rated 5 out of 5 stars

A few weeks to go until we were off on holiday and travel vaccines was our last thought. Not many places that provide this service in Lanarkshire but Cleland Pharmacy staff were friendly and took some... See more


Company details

  1. Pharmacy
  2. Delivery Service
  3. Drug Store
  4. Travel Clinic
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

Cleland Pharmacy & Travel Clinic is a local independent pharmacy based in Cleland, Motherwell which aims to provide the highest quality of customer service and patient care to the communities within Lanarkshire. Cleland Pharmacy offers a Free Prescription Collection and Delivery Service across Motherwell, Wishaw, Newmains, Carfin, Newarthill, Holytown and Cleland. Cleland Pharmacy also provides an ear wax removal service via microsuction, Lanarkshire Travel Clinic (Travel Vaccinations, Antimalarials and Advice) and Vitajab Vitamin B12 Injections.


Contact info

4.9

Excellent

TrustScore 5 out of 5

349 reviews

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Rated 5 out of 5 stars

Professional

Attended the pharmacy for ear wax removal...from start to finish very friendly and professional will recommend to my friends and family in future...top marks to cleland pharmacy

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I attended for Cryotherapy

I attended for Cryotherapy. I was really nervous as didn’t know what to expect. The Pharmacist was so kind and supportive and put me at ease. It was just as she explained and had a positive outcome. I would not hesitate to go back if needed. I’m so glad I found this pharmacy with the treatment available.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Had appointment to get my ears syringed…

Had appointment to get my ears syringed the ladies that did it made me feel at ease and we're very pleasant and friendly they explained how it would work and took their time. It was a bit of a struggle to get wax out as I have very narrow ear canals managed to clear one ear but other ear was more difficult so they gave me more ear drops and need to go back next week highly recommend this chemist to get this done

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A great pharmacy

A great pharmacy! Everyone was extremely helpful and friendly.
I booked for ear wax removal, and the staff were brilliant and very efficient.
An overall positive experience.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Earwax removal made easy

Went to get earwax removed was a bit nervous as never had this done.The lady explained what it involved and 15 minutes later my hearing was back to normal.Anyone needing this done would recommend a visit.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I’ve visited…

This is the second time I’ve visited Clelland Pharmacy, first time getting spot removed from my forehead and second time to get two sun spots removed from my face. Only took about 5 mins each time. All I can say is that the results were amazing. Would definitely recommend this Pharmacy.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Local, Friendly, Professional.

We chose this local company for ease of access, and availability. Slightly confused about which vaccines were essential/ recommended, staff there soon made everything crystal clear, and we had our vaccines there and then. A very friendly, professional service. Thank you!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly service

Pharmacist was very friendly and welcoming , listened to my concerns and explained everything in detail , I didnt feel rushed at all and felt quite postive after my consultation.

24 February 2026
Unprompted review
Rated 4 out of 5 stars

Holiday vaccines

We had to have vaccines for our up and coming holiday. The staff member explained everything clearly and gave us the reassurance we were receiving the correct injections. She made us feel relaxed and I would recommend this pharmacy .

21 February 2026
Unprompted review
Rated 5 out of 5 stars

A few weeks to go until we were off on…

A few weeks to go until we were off on holiday and travel vaccines was our last thought. Not many places that provide this service in Lanarkshire but Cleland Pharmacy staff were friendly and took some time to make sure that the vaccines were relevant to the holiday we were having and explained why this was the case. Would recommend this service to anyone and give you peace of mind that you’ve covered the bases to pacify insurance cover if the worse happens.

13 February 2026
Unprompted review

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