Agora Models Reviews 3,137

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and intricate detail of the products, often noting the impressive engineering and craftsmanship. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful packaging that protects the contents. Furthermore, the customer service team receives widespread acclaim for being friendly, responsive, and effective in resolving issues quickly. However, some people were dissatisfied with certain aspects, including instances of missing parts, issues with paint quality, or models not meeting advertised museum-quality standards. A few customers also experienced delays in receiving replacement parts or updates on their orders, and some noted concerns about packaging methods.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the fantastic quality of parts,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the fantastic quality,... See more

Delivery service

People report positive experiences with delivery service, often praising the fast and prompt delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Service

Reviewers highlight positive aspects of service, consistently reporting great and excellent service, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello everyone, I've been building these 1/8 scale models for a 8 years now and Agora Models has been consistently at the Top of my Build List. From Quality of materials, fitment of parts, tiny... See more

Company replied

Rated 5 out of 5 stars

I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more

Company replied

Rated 5 out of 5 stars

I’ve built 3 Agora Models so far. The attention to detail and the engineering involved in creating them is impressive. I’ve found the customer support team to be friendly and responsive in a timely ma... See more

Company replied

Rated 5 out of 5 stars

Hi chaps…. The 12kgs package has arrived!! And everything appears to be intact!! I’ve had a cursory inspection of the contents.. As it’s such a massive model, it’s going to take a significant amou... See more

Company replied


Company details

  1. Model Shop

Written by the company

Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Agora Promise

Customer Service with care

Customer Service with care
We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have completed 25 model builds and am…

I have completed 25 model builds and am working on 5 models and have ordered another. Agora is an excellent company to deal with. They are customer oriented, very professional, transparent, and willing to work with the customer. They are literally without mistakes ( minor mistakes are due to their supplier in China with wrong parts or missing parts, which is very rare and always fixed instantly.) The shipping schedule is adhered to with packages being received monthly without any delays. No out of stock and no price increases midway during the subscriptions. Agora is so reliable and sets a high standard for dependability and customer service. I cannot say enough about how frustration free the subscriptions are and always on time and complete. I am 78 and have progressing dementia and my time is filled with building their models and enjoying all the time I have let. I am so very very thankful for Agora.

13 October 2025
Unprompted review
Agora Models logo

Reply from Agora Models

Thank you very much for your very kind review, John. We are incredibly grateful to have you as a valued customer, and we always love talking with you.
Agora Models Team

Rated 5 out of 5 stars

This is my 2nd build

This is my 2nd build. Finished Pack 1 and am impressed with how the T-800 is already coming along.
Used my rewards points from my Alien build and got Pack 1 for free.
Glad to be enjoying another sweet build.

6 October 2025
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, Robert. We are really happy to receive it and here you have used your points. We hope you enjoy the assembly.
Agora Models Team

Rated 5 out of 5 stars

Ordering and delivery went smoothly

Ordering and delivery went smoothly. I'm looking forward to starting construction.

4 October 2025
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, KD. We are very grateful to receive it.
Agora Models Team

Rated 5 out of 5 stars

It was great 👍

It was great 👍

1 October 2025
Agora Models logo

Reply from Agora Models

Thank you very much for your review, James. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Agora Models For Me are the very Best…

Agora Models For Me are the very Best out There Better than Hachette better than Fanhome and any Other Part-work Company Agora are also very Helpful in Solving any Modelling Problems and Always Replace Damaged parts and even Allow you to Buy extra Parts for your Models if Needed keep up the Good Work Attract even More Customers and Increase your Fan Base so happy to be Building your Models

2 October 2025
Unprompted review
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, Deborah. We have been very happy to help and we are most grateful for your review.
Agora Models Team

Rated 5 out of 5 stars

Agora has the best item I’ve ever seen…

Agora has the best item I’ve ever seen and also the luck to have a great team dedicated to their client, collectors. Also they answer to all demand with understanding and very fast
Thank you so much
I wish to deal with you again

2 October 2025
Unprompted review
Agora Models logo

Reply from Agora Models

Thank you very much for your kind feedback and review, Cyril. We are very grateful and we hope to see you again soon.
Agora Models Team

Rated 5 out of 5 stars

Great models

Great models. Great service..very happy. It be good to bring back pay monthly as well. Thank you

23 September 2025
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Reply from Agora Models

Thank you very much for your kind review, Catherine. We really appreciate the feedback.
Agora Models Team

Rated 5 out of 5 stars

Amazing model

I've only just started building the model but the quality is fantastic. Delivery was quick and customer service on a few questions I had was great.

23 September 2025
Agora Models logo

Reply from Agora Models

Thanks a lot for your kind review, Adam. We are very grateful to receive it and we hope you really enjoy the assembly.
Agora Models Team

Rated 5 out of 5 stars

Well I've only started collecting your…

Well I've only started collecting your model and so far I'm very pleased with the way it packaged a fast delivery and so far the all metal with some plastic parts everything fits perfectly but I've just got started so we'll see how it goes

18 September 2025
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, Trevor. We hope you really enjoy the assembly of your model.
Agora Models Team

Rated 5 out of 5 stars

Great customer service

Great customer service, fast response times to requests/issues. Friendly service and great pricing. The amount of kits available is outstanding, with more kits being added all the time. Very professional model company, keep up the good work.

19 September 2025
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Reply from Agora Models

Thank you very much for your kind review, Eric. We really appreciate all the feedback.
Agora Models Team

Rated 5 out of 5 stars

Great build quality

During lock down came across Terminator model. Built it.
Since then I have had Bismark, Optimus prime Gunship, James bond car, plus others. Only had one part missing from a pack and they replaced the whole tray. Very helpful. Prompt response from an e mail request. I'm not really into the cars.

26 September 2025
Unprompted review
Agora Models logo

Reply from Agora Models

Thank you very much for your feedback and kind review, ranjit. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Reliable

Did exactly what they said they’d do

19 September 2025
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Reply from Agora Models

Thank you very much for that, SDJ. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Amazing models - even better customer service

Amazing models. I am a big car nit and find these exact models in places like the Ferrari boutique in Milan, in car museums etc.They are the highest quality. Customer service is amazing as I have had to come to them several times ( due to my own fault) and they are quick and respond usually the same or next day. Couldn't recommend more.

25 September 2025
Unprompted review
Agora Models logo

Reply from Agora Models

Thank you so much for your very kind review and feedback, Carl. We are very grateful to receive it.
Agora Models Team

Rated 5 out of 5 stars

Very nice model car

Great model!! And very fast shipping

17 September 2025
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, Arno. We are really pleased to see it.
Agora Models Team

Rated 5 out of 5 stars

Great customer service

Thanks a lot for customer support for helping me to get my problem fixed.

27 August 2025
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Reply from Agora Models

Thank you very much for your kind review and feedback. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Instructions

I like that the instructions are on the web, easy to see and understand. It's fool proof!

21 September 2025
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Reply from Agora Models

Thank you very much for your kind review, Ronald. We are very grateful for the feedback.
Agora Models Team

Rated 5 out of 5 stars

There were a few extra pieces than I…

There were a few extra pieces than I requested; not a lot but it was a nice gesture.

13 July 2025
Agora Models logo

Reply from Agora Models

Thank you for your kind review, John. We appreciate the feedback.
Agora Models Team

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