They say your order will arrive in 2-8 days, and I've already been waiting for at least 11 business days. They don't offer any email or phone number to contact me to find out where the package is, and... See more
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Quality and fit usually excellent, Delivery ok however I am an old lady and my mobility takes a minute or two. .Every usually knock and within a few seconds dump parcels on my doorstep. This is th... See more
Company replied
Items not received after 1 month. Tried to fill out online form but it won't take my telephone number so I will have to call them. So annoying. Afibel have resolved the issue promptly by supplyin... See more
Company replied
Item arrived and was as described. Expensive in comparison to other sellers even with discount added. Only ordered because out of stock elsewhere. Free delivery given. However it was a slow delivery,... See more
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Company details
- Women's Clothing Store
- Home Goods Store
- Lingerie Store
- Plus Size Clothing Store
- Printed Clothing Store
- Shoe Store
Written by the company
Afibel, place aux envies Mode et Maison ! Depuis 1954, Afibel accompagne toutes les envies avec une mode actuelle, confortable et pensée pour toutes les silhouettes. Au fil des années, la marque a développé un véritable savoir-faire autour de la mode femme, de la grande taille, de la lingerie, des chaussures et de la mode homme, avec une attention particulière portée aux coupes, aux matières, au confort et à la liberté de mouvement. Parce que se sentir bien ne s'arrête pas au dressing, Afibel élargit son univers pour proposer toujours plus de choix autour de la Maison. Décoration, mobilier, linge de maison, literie, cuisine, rangement ou encore jardin : nos collections permettent à chacun(e) de créer des espaces uniques et pleins de style, pour se faire plaisir au quotidien. Notre ambition est simple : vous offrir plus de choix, plus de liberté et plus de plaisir, aussi bien pour vous habiller que pour aménager votre intérieur. Afibel sélectionne des produits qui associent style, confort et praticité et développe régulièrement de nouvelles collections et nouvelles collaborations afin de répondre à toutes les envies Mode et Maison. Nos équipes sont implantées près de Lille, dans les Hauts-de-France, où nous cultivons depuis toujours des valeurs de proximité, de savoir-faire et d'attention portée à nos clientes et clients. Sur Afibel.com, retrouvez nos collections de vêtements femme et homme, lingerie, chaussures, accessoires, beauté ainsi qu'un large choix de produits pour la maison, la décoration, le mobilier et la literie. Notre raison d'être : permettre à chacun(e) de se sentir bien, sûr(e) de soi et libre d'avoir envie !
À vos côtés avant et après votre commande
Written by the company
- Besoin d’aide ? Nous sommes là.
- Une question sur un article, votre commande, votre livraison ou votre retour ? Retrouvez de nombreuses réponses dans notre FAQ Afibel.
- Des achats en toute sérénité
- Paiements sécurisés, plusieurs moyens de paiement et possibilité de retourner vos articles : nous mettons tout en œuvre pour vous proposer une expérience d’achat simple, pratique et rassurante.
- Toujours une bonne raison de se faire plaisir
- Chez Afibel, les envies s’accompagnent régulièrement de privilèges et d’avantages : livraison offerte selon les offres en cours, remises, opérations spéciales et autres attentions à découvrir tout au long de l’année sur Afibel.com.
Plusieurs solutions de livraison
Faites-vous livrer où vous le souhaitez.
Selon les produits commandés, Afibel vous propose différentes solutions de livraison : en point relais Mondial Relay, à domicile ou en point Pickup (commerçant ou bureau de poste). Pour certains articles de nos marques partenaires, des services de livraison adaptés peuvent également être proposés.
Contact info
2.8
Average
6K reviews
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Great quality and generous fitting
Always great quality and generous fitting, making them so comfortable to wear. Also styles you don't see in shops.
8 May 2025
Reply from AFIBEL
Dear Linda
Thank you for taking the time to leave us this amazing 5 star review.
It's great to hear you're happy with all aspects of your order including the styles you don't generally find in the high street shops.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
The clothes fitted well and arrived in…
The clothes fitted well and arrived in good time for a meeting with familly. I was very pleased with the quality and the fit.
8 May 2025
Reply from AFIBEL
Dear Dee
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you're happy with all aspects of your order and I'm pleased it was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Great choice
Great choice
Prices fair for good quality
Received on time
Packaging always done nicely
15 May 2025
Reply from AFIBEL
Dear Shirley
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with choice we offer.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Fabulous style and quality
Fabulous style and quality, great offers However, supply and ďelivery times require lot of patience compared to other online retailers. Perhaps this is a result of Brexit?
18 April 2025
Reply from AFIBEL
Dear John
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear you're happy with the styles and quality we offer.
We do advise to allow 7 to 10 working days for delivery on all orders as they are shipped directly from our warehouse in France. Where the majority of orders are delivered in a quick and timely manner, we do also believe in setting expectations in order to avoid disappointment.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
i find the staff very helpful and …
i find the staff very helpful and nothing too much bother. T have been a customer for nearly twelve years and hopetyo continue shopping with the company
7 May 2025
Reply from AFIBEL
Dear Sylvia
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you're happy with the service you receive from the staff at Afibel. I will be sure to pass this feedback on to the team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Ms Fowler
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with the service you have received.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Mrs Muscroft
Thank you for taking the time to leave us this fantastic 5 star review.
I'm very pleased to hear your order was delivered in a quick and timely manner and you're happy with your item received.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Mrs Rollo
Thank you for taking the time to leave us this feedback.
Unfortunately, we no longer accept payments by Mastercard over the phone. However, you can still use Mastercard on our website to place orders.
Kind Regards,
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Customer
Thank you for taking the time to leave us this fantastic 5 star review.
I'm very pleased to hear you found it easy when placing your order online.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Jacqueline
Thank you for taking the time to leave us this fantastic 5 star review.
I'm very pleased to hear you're happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Delivery on time.
5 May 2025
Reply from AFIBEL
Dear Mrs Dutton
Thank you for taking the time to leave us the fantastic 5 star review.
I'm very pleased to hear your order was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Really like these trousers
Really like these trousers. Avery useful addition to my wardrobe. Look good with different tops and very comfortable. Thank youo
29 April 2025
Reply from AFIBEL
Dear Sara
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your happy with your new trousers and I really hope you enjoy wearing them.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Constance
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you enjoy shopping with Afibel.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Carol
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear you're happy with the fashion and styles that Afibel have to offer.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Takes too long to deliver.
France is not the other side of the world,so why does delivery takes so long.Being spoilt i guess having amazon prime.
9 May 2025
Reply from AFIBEL
Dear Pearle
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you find our delivery time too long.
As all our orders are shipped directly from our warehouse in France, we do advise to allow 7 to 10 working days for delivery. In most cases delivery is much quicker, but this all depends on logistics beyond our control.
Kind Regards,
Simon
Afibel Customer Service
Not quite up to expectations this time.…
The navy top was so dark it was almost black.
The skirt just didn't suit.
I kept the toilet brush but wonder where I am going to store it once in use?!!
All just a bit disappointing.
1 May 2025
Reply from AFIBEL
Dear Mrs Everist
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you're not completely satisfied with your order.
If you would like to discuss this further please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Customer
Thank you for taking the time to leave us the fantastic 5 star review.
I'm pleased to hear you find our website excellent.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Fantastic service well packaged fast…
Fantastic service well packaged fast delivery and excellent quality highly recommend and will definitely shop here again
8 May 2025
Reply from AFIBEL
Dear Peter
Thank you for taking the time to leave us the amazing 5 star review.
I'm very pleased to hear you're happy with all aspects of your order and you found the delivery quick and prompt.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Angela
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear your order arrived in a prompt and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Customer
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with the quality and value of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
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