I have an air heating system, which many companies will flatly refuse to get involved with, so I was glad to find Advanced Heating, who have expertise in these. The engineer who visited, Andrew, is a... See more
Advanced heating & plumbing ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can't actually begin to express my gratitude to this company. After being left for nearly a month by another company without heating for my elderly(although she hates it when I call her that) mother... See more
Andrew came to flat in Paddington and fixed underfloor heating. He did what he said he would. Replaced 3 thermostats and charged one hour labour even though he was there for one hour 30 mins. Very kno... See more
Excellent. A local friendly guy arrived same day (within 2 hours of calling). I had already been made aware beforehand of pricing. Was done fixing a pin hole in an awkward central heating pipe in ten... See more
People also looked at
I use Advanced Plumbing regularly for both emergencies and routine maintenance.…
I use Advanced Plumbing regularly for repairs to the properties that I mange and have found them to be fast; efficient and pleasant to work with. They will always respond to an emergency as quickly as they possibly can.
Great service
Great service, hob replaced and full boiler service including some fixes. Recommended.
I have used this company for many years…
I have used this company for many years and always found them very reliable and helpful. Always clear about what needs to be done and very good at explaining the end result. I would definitely recommend them
We had a new boiler fitted about 3…
We had a new boiler fitted about 3 years ago. Unfortunately the company we used ceased trading. A friend recommended Advanced Heating & Plumbing. Andrew came when he said he would, sorted the problem with the thermostat & serviced our heating system. I'd definitely recommend them 👍
Super service
Super service. Had old style boiler, still able to fix it and keep.it going, thank you. Henry Murphy
Found the staff friendly reliable and…
Found the staff friendly reliable and professional repaired my boiler quickly
We have been using Advance for three…
We have been using Advance for three years now. They are fast and reliable when you have a problem. No one is perfect but dependability when something needs to be fixed quickly is hard to find. The work is complete and well executed. I always make Andrew and his team our first call when something goes wrong. They also do a great job maintaining their work and other equipment.
Experienced and kind
Experienced and kind. Give professional advice on the problems.
PLEASE AVOID AT ALL COST
Save yourself the headache that comes with using this company. I was told upon making the booking that they'll charge £185 for the first hour that their engineer spends on looking at our fridge and we would be advised should he need more time to look at the issue before incurring further charges. Of course that never happened and we were faced with paying over £50 for every 15 mins he spent at our store.
When I called to complain, the lady on the phone was very rude and denied the fact that we were ever told that they would warn us once the first hour was up. They even went as far as denying this in further emails and we are now faced with spending about the same amount to buy a small fridge just for an engineer to come and diagnose a problem.
Save your money and don't bother!
Solar Thermal Evacuated System and…
Solar Thermal Evacuated System and P1000 Brita Water System.
Andrew was very knowledgeable and professional about both systems.He efficiently carried out major repairs and maintenance including rectifying the leaking solar pump. He also installed a new isolating valve to the Brita Water system.
Andrew was always polite and courteous and would always recommend his company.
Suru Davies.
Excellent service
Dishwasher and oven fitted
Dishwasher and oven fitted. Initial problem with former- original date agreed was put back almost immediately after it had been agreed which caused inconvenience. However Andrew fitted at revised date and was apologetic for issue. Oven installed within 24 hours of request. Not the cheapest but worth it for the end result.
I have been using Advanced for a couple…
I have been using Advanced for a couple of years now and would not hesitate to recommend them.Andrew's knowledge of heating systems, plumbing and electrics is amazing and he keeps me informed of everything he is doing before he does it so there are never any surprises.Very professional.
Mrs M 16needed a electrician at sort notice…
I needed a electrician at sort notice ANDREW CAME TO MY RESCUE.
he took me through every thing step by step in manner that i could understand Iwas very impressed.
I would recormend him.
I came across their office in Rainham…
I came across their office in Rainham and was highly recommended through the neighbourhood. When my boiler stopped working last year. From the minute I contacted Advanced Heating and Plumbing Services Ltd, they provided a fantastic service, quick to respond and made a visit. The engineer knew exactly what the issue was and what needed to be done. Fitted a new boiler and fixed other bits that needed to be done efficiently. Throughout the whole process he explained everything which is great especially when you have not much knowledge on boilers. Great service and friendly, and a year down still providing great post service. Thanks Advanced Heating and plumbing Ltd
Now a police matter
Reported to the police and to Action Fraud. In my opinion, Tony Hernandez is a violent mysoginist who attempted to blackmail and extort me, and vandalised my property when I refused to be scammed.
Tony started shouting the moment he arrived at my property. He started looking around my home and asked odd personal questions. He started throwing accusations about me sabotaging my own boiler (!?). My boiler costs £1,000 to replace but Tony quoted £2,250 + VAT. When I said I couldn't afford that, he threatened to report me for safety violation (which was later disputer by the manufaturer) and attempted to take my boiler out of service. When I was taken aback by his aggressive behaviour, he mocked me. I became terrified and asked him to leave, at which point he vandalised my wall and left. This man should not be allowed into people's homes.
Complete Refurb of our griddle
Complete Refurb of our griddle, fantastic job, great communication very reliable! Thank you
Fantastic Friendly Sevice
Back boiler stopped working just before the recent cold snap. Despite being fully booked, Andrew from AH&P attended the next day to resolve the issues. Fantastic, friendly and extremely professional sevice. Job well done to the satisfaction of all. Would fully recommend their services and will be looking to use again in the future.
Electrical equipment and fuse box
Electrical equipment and fuse box not working.
Plumbing cold water running out of shower toilet not flushing.
Excellent response from Team.
Electrical problems professionally corrected.
Plumbing problems professionally corrected.
Honest staff, likeable and experienced Excellent service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

