I´ve been trading with Admirals for a couple of years and it has been a great experience. It has been very easy to make deposits, the transfers to cash out, the app is easy to use, and great costume... See more
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I choose them after a strong research on sites and also with a long sesion with Chat GPT. Everything what made me choosing them are there. A thing that I would like (due to my strategies) is to make t... See more
Company replied
I trade with Admirals already more then 3 years, want to share my positive experience : Absolutely perfect conditions to trade : support team- very friendly any questions resolved promptly , money... See more
Company replied
They have great support team!Their swift response to any emails or questions I had as complete novice at the time or later on for more detailed advice,they were always spot on.Good platform,execution,... See more
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Company details
About Admirals Group
Written by the company
Our Vision
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
About Admirals Group
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Our Platforms and Educational Resources
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Customer Support
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Achievements
Having received over 70 international awards, we proudly continue our expansion globally.
Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
Contact info
19/1 Maakri, 29th floor, 10145, Tallinn, Estonia
- global@admiralmarkets.com
- admiralmarkets.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Sudden Leverage change by the broker !!!
Suddenly, within less than a minute, Leverage was changed by the broker, and the manrgin level dropped from more than 1000% to less than 100%.
How can this happen!!!!!
24 April 2025
Unprompted review
Reply from Admirals Group
Dear Abdulkarim Jafar Karim,
Thank you for your feedback and for taking the time to share your experience.
We would like to clarify that the increase in margin requirements (Pre-Close Margin) on Fridays before market close is a precautionary measure implemented to protect our clients’ accounts from potential market volatility over the weekend. During this time, markets are closed, and significant price gaps may occur when they reopen on Monday due to unexpected economic or political events.
This measure helps to:
- Reduce the likelihood of accounts falling into a negative balance
- Ensure more stable trade execution during periods of lower liquidity
- Protect our clients from unexpected losses resulting from price gaps
For more detailed information about our margin requirements, we invite you to visit the following page:
https://admiralmarkets.com/ar/start-trading/margin-requirements
We’re always here to listen and are happy to assist you with any questions or additional support you may need.
Admirals
I've had a really positive experience…
I've had a really positive experience with Admiral Markets. Their MT4 platform is stable and user-friendly, and the Supreme Edition plug-in adds a lot of value with its advanced tools. Customer support has been quick and helpful every time I've reached out. Opening and closing my account was smooth and hassle-free. Overall, a reliable broker I’m happy to recommend!
3 April 2025
Reply from Admirals Group
Dear Cristina,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Supreme Edition plugin has been a valuable addition for you. And we're especially happy to hear that your overall journey was smooth and hassle-free.
It means a lot to know you’d recommend us — we truly appreciate it!
Admirals
Protect your money and don’t give it to them.
Fuyez-les le plus loin possible. J'ai perdu plus de 1000 euros avec eux.
Concernant le trading : la plateforme se déconnecte constamment, il y a des glissements de prix en permanence, vous n'ouvrirez ni ne fermerez jamais une position au prix que vous souhaitez. Le spread s'élargit de façon absurde lors du passage entre les sessions, peu importe où vous placez votre stop, il finira par être déclenché et vous perdrez de l'argent.
Concernant les documents : j'ai demandé une copie du contrat à Admiral, je ne l'ai jamais reçue. Un coup ils consultent leurs avocats, un autre ils ne répondent tout simplement pas. Bref, c'est une arnaque.
Protégez votre argent et ne leur confiez rien.
Stay away from them as far as possible. I lost more than 1,000 euros with them.
Regarding trading: the platform constantly disconnects, there are always price slippages, you will never open or close a position at the price you want. The spread widens to absurd levels at session transitions, so no matter where you place your stop, it will be triggered and you will lose money.
Regarding documents: I requested a copy of the contract from Admiral, and never received it. Sometimes they claim to be consulting lawyers, other times they simply don’t respond. In short, it’s a scam.
Protect your money and don’t give it to them.
30 April 2024
Unprompted review
Reply from Admirals Group
Bonjour Monsieur Miller,
Nous sommes désolés d’apprendre que vous avez eu une expérience négative avec Admirals, surtout que nous n'avons trouvé aucune trace de tentative de votre part de nous contacter à propos des réclamations mentionnées. Nous sommes un broker régulé, et la qualité des services que nous offrons à nos clients est une priorité.
Les prix et, donc, les spreads sur notre plateforme sont déterminés par nos fournisseurs de liquidité et reflètent les conditions du marché interbancaire. Si vous avez rencontré une situation anormale, nous vous serions reconnaissants de bien vouloir nous fournir plus de détails par e-mail à l’adresse france@admiralmarkets.com, afin que nous puissions enquêter sur cet incident.
Concernant votre demande de contrat, nous vous avons bien envoyé le document suite à votre demande. Vous pouvez également consulter tous vos documents signés avec Admirals directement depuis votre Dashbord, dans la section "Documents".
Nous restons à votre disposition pour toute clarification et pour résoudre tout malentendu rencontré.
Cordialement,
Admirals
A lie about the withdrawal method—they have left only the bank account option.
Now they are even lying in their responses to my previous review.
I have bank proof that in 2023 I made a withdrawal to my Visa card. The last time I withdrew money this year (at the end of January and in March), there was no option for a Visa card, only a withdrawal to a bank account.
I even asked my account manager, and I have that email as proof.
So many lies! They should think carefully about how they present such falsehoods to the public.
3 April 2025
Unprompted review
Reply from Admirals Group
Dear Milos,
Thank you for your feedback. We appreciate the opportunity to address your concerns and are always open to discussion through our official support channels.
Please note that over a year ago, you made a deposit using your credit card via our previous payment service provider, Ecommpay, with whom we have since discontinued our partnership. Our current payment service provider (PSP) in your region is MEPS. Unfortunately, MEPS does not support payouts, so it cannot be used as a withdrawal method.
However, we offer the following payment providers, which you can use for both deposits and withdrawals: international bank transfers, Neteller, Skrill, and cryptocurrency. To clarify again, these withdrawal options will become available to you after they are registered in our system through an initial deposit.
We goal to offer a diverse range of payment methods, enabling clients to select the most suitable and efficient option for their needs. While we cannot influence the costs associated with certain payment methods, such as intermediary bank fees, we remain committed to providing you with the opportunity to find the optimal solution by offering a variety of payment providers and regularly updating our selection.
If you require further assistance or have any questions, please do not hesitate to contact our support team.
Admirals
Reply from Admirals Group
Dear Ofer,
We regret to hear about your dissatisfaction. Our goal is to provide the highest level of service to our customers. But, unfortunately, we were unable to identify your account based on this feedback.
Please reach out to us directly at global@admiralmarkets.com so we can better understand and rectify the issues you've faced.
We are always open to constructive conversations and would be happy to assist you.
Admirals
Great Company
Great Company, I have only good experiences. Low spread, always available and withdraw is strict (but its because of laws) and fast (2 workdays for me).
12 March 2025
Unprompted review
Reply from Admirals Group
Dear Dávid,
Thank you for sharing your experience with us. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Admirals
Reply from Admirals Group
Dear Fawzy Nasef,
We really appreciate your positive feedback and are so glad you enjoyed our services! Thank you for choosing us, and we look forward to continuing to meet your expectations.
Admirals
Place an order someone at amazon didn't…
Place an order someone at amazon didn't want to so I can called the order a couple of thier items didn't work they said no to refund took moneybout of my account without my consent told me no to returning their defective item yes me and rufous was getting into it but I told him he didn't have my consent he said no to take it up with amazon u can't get ahold of someone their have been told to close my account down I said no till my money ur employees stole from me was return so I tried to contact jeffbezo didn't have luck with that I'm not these people's piggy bank I'm filing complaint with bbbbreau soon as they open got treated like crao from this employee at amazonthey are lucky probably giong to call trade commission and report them
3 February 2025
Unprompted review
Reply from Admirals Group
Hello Theresa,
We truly understand how frustrating this situation must be for you however, It sounds like you may have had an issue with a different business. We’d love to assist in any way we can. If you believe this matter involves our company, please contact us directly at global@admiralmarkets.com, and we’d be happy to look into it further.
Admirals
Only 1 star
Only 1 star, because to get the approval for using the account was somehow unacceptable.
I did face recognition, send passport and the common data, which were requested.
Then I received this email message:
'We're happy to tell you that your application was approved!
You can now open an account and deposit money.'
A day later then they requested again data as follows:
- Stay permission with several information
- Account statement with several information
- The reason why my login IP is different to the country I stated I'm living. If I'm travelling or using a VPN.
What's wrong with this company?
Found a more reliable broker.
25 January 2025
Unprompted review
Reply from Admirals Group
Hi Garry,
Thank you for sharing your feedback. We appreciate you bringing this to our attention. Meanwhile, please allow us a chance to resolve this issue with the help of our customer service team. We will get in touch with you, provide further assistance, and resolve this as soon as possible.
Admirals
Trustful broker
I have been working with Admirals since 2012. First, with Admiral Markets Romania, then with Admiral Markets LTD and now with Admirals Europe. They never disappointed me.
19 January 2025
Unprompted review
Reply from Admirals Group
Hello Dan,
We truly appreciate your continuous support and trust in us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Admirals
Fraudulent brokers
Fraudulent brokers. You can't withdraw money from your account because the bank returns the transfer because Admirals is blacklisted with a bad reputation and offering cryptocurrency that is banned for most banks. I call Admirals support and they laugh and make fun of me. Run away from them! I don't have such problems with Interactive Brokers and Trading 212, which are light years better than Admirals.
20 January 2024
Unprompted review
Reply from Admirals Group
Hello Borislav,
According to our records, your most recent withdrawal question was solved in January 2024, and the transaction was sent out to you successfully.
Being a globally regulated Company, it is our utmost concern to combine access to the most diverse instruments portfolio with the smoothest transactions routing and implementation. We work continuously with our payment system providers to ensure that we adhere to the highest industry standards.
Admirals
The best support team in town
The best support team in town, they even call you after you've taken time to respond to their emails just to ensure the information is at your desk!
9 January 2025
Reply from Admirals Group
Hello Joshua,
Thank you for your kind words. It's a pleasure to hear that our efforts are noticed and appreciated. We hope you continue enjoying our services.
Admirals
stay away from this company
They offered one free purchase per day and free withdrawal. At the end of 2024 they announced that they were migrating between regulators. Now no 1 free purchase per day and one withdrawal cost me 27 Euros. Total loss of around 500 Euros, from 1100 Euros. Hard to believe this company is operating legally.
20 December 2024
Unprompted review
Reply from Admirals Group
Dear Mr. Gaina,
thank you for your time to provide us with valuable feedback.
Withdrawal of funds is free of charge from our side, provided that this is the first withdrawal request initiated during calendar month. However, intermediary/corresponding/receiving banks can deduct fees from the amount to be received, which is out of our control and cannot be predicted.
History of your transactions can be checked in Dashboard or requested from Customer support team - there you will see fee deductions from our side, if any.
We have also sent you an email to your personal mailbox - we'll be waiting for your reply to address this matter and investigate it further. It is extremely important for us to help you and mitigate any doubts.
We remain available for any questions you may have, thank you.
Admirals
1) Excellent customer service
1) Excellent customer service, i believe why i stayed in this platform because it was responsive and followup for example that Yulia and Medeya and Gumar
2) trade Execution was good, you got the price where you wanted or even better for example commision can be zero if you are buying and a lot of people selling
3)withdrawal of money is easy, the wire transfer is perfect via swift very fast, but you have to make sure you select the correct currency and wallet
faud
26 December 2024
Unprompted review
Reply from Admirals Group
Dear Faud, thank you so much for your wonderful review, it really made our day!
We are thrilled to know you find our service satisfactory, it is really rewarding to see your appreciation to our work.
We are looking forward to having a chance to serve you again.
Admirals
Admiral Markets: The Broker That Forces Losses on Its Clients!
Admiral Markets gave us the worst possible surprise for Christmas and the birth of my baby. They forcibly closed my open positions with a loss of €7,000, offering no compensation. They constantly shift the blame to the Jordanian regulator, with whom they previously cooperated, and refuse to take responsibility. All the costs were dumped onto their clients. My account was a pension account, not a speculative one. I strongly recommend choosing a different broker.
11 December 2024
Unprompted review
Reply from Admirals Group
Hello Angelika,
Thank you for taking the time to share your feedback with us. We regret that you had cause for dissatisfaction and appreciate the opportunity to discuss your concerns together.
We are pleased that we were able to find a solution that meets your expectations.
Admirals
Admiral Markets is the biggest scam of…
Admiral Markets is the biggest scam of all scams, I deposited through them 100usd and I was stopped out at -20usd and I was told that my account has been disabled due to the fact that I didn't have enough money in my account it has been two weeks now begging for my money to be refunded to me, they are just a big scam all this negative review you see here do not neglect them because they are truth from clients that are just fed up by Admiral markets and I am also going to file a complain through to the FSCA of South Africa. Worst broker ever.
Here is my account ID: 83106809
Hopefully I will get assistance but if not I am escalating this matter to the FSCA.
5 December 2024
Unprompted review
Reply from Admirals Group
Hello Ms. Kompe,
Thank you for your feedback.
According to our data, all the execution and account balance and equity flow was in strict accordance with our Business Terms and Conditions. Our Customer Support Agents have tried their best to explain the dynamics of your balance and equity during our communication as detailed as possible.
We will be happy to provide you with any additional details and sincerely hope we'll manage to come up with a satisfying solution.
Admirals
Very good broker but it's sad they…
Very good broker but it's sad they removed the first daily commission free. You can't anymore invest little amount as the minimal commission is 1€. So for invest 10€ you already have 2€ (sell and buy comission (20%)) in less.
8 August 2024
Unprompted review
Reply from Admirals Group
Hello Venon,
Thank you for sharing your concerns regarding the recent changes to our trading conditions. The no-commission offer was in effect for quite a long time is now disabled. Nevertheless, our goal is always to provide our clients the best possible service and value. While the No-commission offer has ended, we continuously work on improvements to ensure you receive the most competitive and beneficial services.
Thank you for your continued trust and loyalty.
Admirals
they give you a 100% bonus but you will…
they give you a 100% bonus but you will never trade with this bonus they will block you and also when withdrawing they take 30% and say that these are commissions from your bank
3 December 2024
Unprompted review
Reply from Admirals Group
Hello Oussama,
Thank you for sharing your feedback. We appreciate it.
As previously confirmed, your welcome bonus was credited to your account and was used for trading, however since your result went down negative balance protection was triggered and trading was put on hold. Since currently your negative balance was compensated by us, you can continue using your account for trading.
Concerning your withdrawal request, it was sent to your bank account without any fees taken by Admirals. In the case of bank transfers, it is important to know that there are multiple parties involved (our bank, intermediary banks, and your bank), which may collect additional fees on their side.
Admirals
Everything works as expected
I trade with admiral markets for years and never had a problem, withdrawal is on my credit card in few minutes, they call me regularly to check if everything is ok, only thing is that swap on gold is very high and also spread between days rapidly raise for few minutes, so if you do some small trades it could closed your trade in second, so beware of that, except that, I never had any problem with them for years, always kind, always helpful
23 November 2024
Unprompted review
Reply from Admirals Group
Hello Martin,
Thank you for being loyal to Admirals! We work hard to provide the highest standards in the industry and your feedback is very important to us. Our company always pushes to offer the best possible trading conditions, but we also have to keep up with current changes and market trends. Therefore, we adapt according to new market movements and try to ensure that they affect our traders as little as possible.
Admirals
Trading with Admirals since 2016
Excellent broker, easy to use dashboard, low spreads, kind service. Huge selection of instruments, great variety of accounts.
18 November 2024
Unprompted review
Reply from Admirals Group
Dear Robert,
Thank you for taking the time to share your positive experience with us. We are pleased to hear this, and we will continue striving to provide exceptional service and superior customer support to make every interaction with us remarkable.
Admirals
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