I´ve been trading with Admirals for a couple of years and it has been a great experience. It has been very easy to make deposits, the transfers to cash out, the app is easy to use, and great costume... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I choose them after a strong research on sites and also with a long sesion with Chat GPT. Everything what made me choosing them are there. A thing that I would like (due to my strategies) is to make t... See more
Company replied
I trade with Admirals already more then 3 years, want to share my positive experience : Absolutely perfect conditions to trade : support team- very friendly any questions resolved promptly , money... See more
Company replied
They have great support team!Their swift response to any emails or questions I had as complete novice at the time or later on for more detailed advice,they were always spot on.Good platform,execution,... See more
Company replied
Company details
About Admirals Group
Written by the company
Our Vision
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
About Admirals Group
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Our Platforms and Educational Resources
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Customer Support
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Achievements
Having received over 70 international awards, we proudly continue our expansion globally.
Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
Contact info
19/1 Maakri, 29th floor, 10145, Tallinn, Estonia
- global@admiralmarkets.com
- admiralmarkets.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Admirals Group
Dear Julie,
We are truly sorry to hear about your experience. We value our reputation and would like to assure you that we operate with full transparency and integrity at all times.
Therefore, it is extremely important for us to receive more details about your particular issue to try to resolve it together with you.
We would highly appreciate it if you could contact us at global@admiralmarkets.com so we can look into any matter in detail and assist you personally.
Admirals
Support and explanation
This company not only guides clients on their platform during the buying/selling process, but also makes daily reports and webinars of the main business and economical news that may afect markets and the most traded indicators. Futhermore their weekly live operation for clients allows anyone to increase their knowledge on the market, forex and main stock market indicators.
8 October 2025
Unprompted review
Reply from Admirals Group
Dear Diana,
Thank you for the great feedback! We're so pleased to hear you're enjoying our platform and finding our daily reports, webinars, and live operations helpful for your market knowledge.
We appreciate you being a part of our company!
Admirals
Great broker
Great broker, I can manage multiple investment accounts under my account. Just small improvements in the UI would be awesome, like seeing the account name when transferring funds and not just the acc. number.
Also excellent support.
7 October 2025
Unprompted review
Reply from Admirals Group
Dear Sebastián,
Thank you so much for taking the time to leave this fantastic review! We are thrilled to hear that you consider us a "Great broker" and that you're enjoying features like the multi-account management and our excellent support.
We truly appreciate your specific feedback regarding the account names during fund transfers. This is excellent insight.
You'll be pleased to know that the option to assign nicknames to your trading accounts is already available in your account settings.
More importantly, we will look into implementing the feature you suggested - to display these nicknames alongside the account numbers in the transfer process - we agree it might make managing funds even smoother.
Thank you again for your valuable input and for choosing us. We look forward to continuing to serve you.
Admirals
Very pushy sales
Very pushy sales. When explained that i was not in posession of cards to deposit money tbey suggested I borrow money off a colleague or contact my wife at work. Claimed they were credible as per their trust pilot reviews. Informed trust pilot were well known to delete negative reviewa in favour of paying customers. Then stated trust pilot was not always a good guide to go by. Bet this review is challenged and removed.
2 October 2025
Unprompted review
Reply from Admirals Group
Dear Mark,
We were very concerned to read about your experience, as the behaviour you have described is completely contrary to the professional and ethical standards we uphold at Admirals.
As a strictly regulated broker, our communications are always recorded and monitored for compliance and quality. The suggestions you mentioned - such as borrowing money - are unequivocally against our policies and we do not tolerate such practices.
Since we do not have any records of your registration with us, please be sure that you are traded with Admirals company: admiralmarkets.com.
To investigate this seriously and to immediately check if this communication originated from us, we urgently need you to contact us at global@admiralmarkets.com with the detailed information about the mentioned calls.
We take our reputation and our clients' trust very seriously. We hope you will work with us to get to the bottom of this matter.
Admirals
account closed without explanation
After years with Admiral Markets, they terminated my account without an explanation. My account was verified many times with residences and credentials changed, etc. I wasn't a successful trader overall, but made them good money over the years nonetheless. So at least an apology or explanation feels appropriate. Especially, after all the ass kissing they've done every time I deposited four or five digit amounts.
25 September 2025
Unprompted review
Reply from Admirals Group
Dear Ivan,
Please allow us to clarify that the termination of your account was carried out in accordance with our internal policies and procedures.
As a regulated financial institution, we are required to maintain strict compliance standards.
For confidentiality reasons, we are unable to provide further details.
Should you wish to obtain additional clarification, we encourage you to contact us directly through our official support channels, global@admiralmarkets.com
We sincerely value your understanding and wish you all the best
Admirals
ADMIRAL MARKETS IS THE BIGGEST SCAMMER…
ADMIRAL MARKETS IS THE BIGGEST SCAMMER OUT THERE. BE AWARE OF THEM. NEVER MAKE A MISTAKE OF OPENING AN ACCOUNT WITH THEM. I recently opened an account and made a deposit of around $210 and not traded a single lot after making a deposit but when I put for a withdrawal request, they declined it and completely wiped off all the funds from my account and now the compliance team and my account manager are not responding to my mails and addressing my issue, they are ghosting me. They only want your funds and are not a TRUSTED broker. STAY CLEAR OF ADMIRAL MARKETS.
17 September 2025
Unprompted review
Reply from Admirals Group
Dear Kausar auti,
Thank you for your feedback. We understand your concerns and apologize for any confusion. Our customer support team has already provided a detailed response, explaining the reasons behind the actions taken on your account.
Please be assured that our compliance team is currently reviewing your request and will be in touch with you directly to offer further assistance. We are committed to resolving all matters in accordance with our policies and procedures and we encourage you to stay in contact with our team for any updates.
Admirals
Perfect execution till now and really…
Perfect execution till now and really nice support. Im really surprised for spreads,commissions and everything for this moment (6 months) with Admirals
19 August 2025
Unprompted review
Reply from Admirals Group
Hello!
Thank you ever so much for taking the time to share your positive experience with us!
Our team wishes you the best of everything!
Admirals
I've been with them for a while.
I've been with them for a while.
Company is good and it has nice support. It also supports currencies like BRL so it helps a lot if you want to deposit in your currency.
The spreads should be lower on the low spread accounts tho.
9 August 2025
Unprompted review
Reply from Admirals Group
Dear William,
Thank you for your feedback and for being with us. We're glad to hear you've had a positive experience and truly appreciate your continued support. Your comments regarding spreads are also valued, and we’re always working to improve our services.
Admirals
BIG Scam never recommend recommending this to anybody
Number One Scame Broker
they offer a 100% welcome bonus. If you deposit $20 you'll another $20 so together you'll have $40 in your account but the moment you lose your deposit capital ($20) they will disabled your account and tell you to deposit again so your account can be enabled for you to continue trading
For your information the money that they will top up is only for you to excuse trades with bigger lots putting your capital at higher risk
Because when you loose what you invest they won't let you touch they're money which they add for you from the 100% welcome broker
They're calls and support team are a waste of time they really won't do anything.. statement remains issue unsolved
They even asked me to delete or change my review which I won't do as I'm not pleased and i want others to know also before they fall in the same trap as i did.
4 August 2025
Unprompted review
Reply from Admirals Group
Dear Daniel,
Thank you for your feedback and for taking the time to speak with our team over the phone. We truly appreciate the opportunity to clarify the situation. Following a thorough review of your case — both via email and during our phone conversation — we can confirm that all actions on our side were carried out correctly and in full accordance with the clearly outlined Welcome Bonus Terms and Conditions. These terms were available prior to activating the offer and clearly explain how the bonus works, including how it can be used and the requirements for withdrawal.
For this reason, it’s important that the Terms & Conditions are carefully read and understood before using the bonus. Doing so helps avoid any misunderstandings and ensures clients are fully informed before beginning to trade. If anything is unclear, we strongly encourage reaching out to our Customer Support team, who are available to provide further explanation and guidance. Additionally, our FAQ section addresses many common questions and may serve as a helpful resource.
We would also like to clarify that Admirals is a regulated global broker with a long-standing reputation in the financial industry. While we understand your concerns, comparing our policies with those of another broker can be misleading, as each firm has its own unique set of rules — particularly when it comes to special offers.
We genuinely regret that your experience did not meet your expectations. However, our terms are transparent and publicly available, and it remains the client's responsibility to review and accept them before participating in any campaign.
If you have any further questions or need additional clarification, please don’t hesitate to contact us. We remain at your service and are happy to assist.
Admirals
Horrible customer service.
Horrible customer service.
Zero directions! Totally sucks!
7 August 2025
Unprompted review
Reply from Admirals Group
Dear Marie,
Thank you for taking the time to leave feedback. We're very sorry to hear about your experience. However, we've been unable to identify you in our system based on the information provided in your review.
We take all feedback seriously and would appreciate the opportunity to better understand what happened and assist you further. If you could please reach out to us at global@admiralmarkets.com with more details, we’d be happy to look into this matter.
Admirals
FRAUD COMPANY
FRAUD COMPANY. Still at it i see. this company needs to be investigated by the FCA. I've seen spreads go from 180 to 780 during news etc anyone with a stop loss will wiped out. I will provide evidence in due course. They accused me of not declaring where my money came from(source of funds), but they took it none the less, then once I lost everything they terminated my account. I am now seeking legal advice and a court claim will be coming their way. They will ask you to provide documents from passports to bank statements to wage slips, even my bank didn't need that much info to open a bank account, trading is hard enough without cowboys like this operating in this field. I will provide all the evidence to back up my claims once my legal team have finished with the current litigation .
30 July 2025
Unprompted review
Reply from Admirals Group
Dear Bear Trayand,
We’re sorry to hear about your concerns. Unfortunately, we have not been able to identify you as a client based on the information provided, and we have not received any direct communication from you regarding the issues you described. In order to understand and investigate the matter thoroughly, we kindly encourage you to contact us at global@admiralmarkets.com. Our team will be glad to review your case in detail and offer any necessary support.
We would also like to clarify that during periods of high market volatility, such as major news events, spreads may widen temporarily. This is a standard occurrence across all trading platforms and reflects conditions in the underlying market. However, to provide a more accurate explanation in your specific case, we would need further details from you.
Regarding documentation requests, please note that as a regulated financial institution, we are required to adhere to strict Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This may include requests for documents such as proof of identity, source of funds, and other relevant information. These measures are standard practice across the industry and are designed to ensure a safe and compliant trading environment for all clients.
We remain committed to transparency, fairness, and client support. Should you wish to discuss your concerns further, please do not hesitate to get in touch with us directly.
Admirals
Amazing customer support
Amazing customer support, especially from Amal, I got what I came for. Thanks 🙏
19 July 2025
Unprompted review
Reply from Admirals Group
Dear Hisham Momani,
Thank you for your kind words and for taking the time to share your experience! It’s great to know that our customer support met your expectations and that Amal was able to assist you effectively. Delivering timely and helpful service is one of our top priorities, and it’s always rewarding to hear when we get it right.
Thank you again for choosing us.
Admirals
Dont trade there
17 June 2025
Unprompted review
Reply from Admirals Group
Dear Konstantin Schreiber,
We’re sorry to see your review and genuinely concerned, as we couldn’t find any record of issues or concerns raised on your account.
Your experience matters to us, and we’d like to understand what happened. Please reach out to our support team https://admiralmarkets.com/about-us/contact-us so we can assist you directly.
Admirals
Never had any problems...
I have been with Admiral Markets for a number of years now and have never had any problems. They have always helped me especially with the transition from the MT4 to MT5 platform. I find both deposits and withdrawals fast. If you are looking for a Broker that you can rely on I can honestly recommend Admirals.
6 June 2025
Unprompted review
Reply from Admirals Group
Dear Gary Kerkhoff,
Thank you so much for your kind words and continued trust in Admirals! We're delighted to hear that your experience with us over the years has been positive, and that our team has been able to support you along the way. Your recommendation truly means a lot to us. Please don’t hesitate to reach out whenever you need assistance, we’re always here to help.
Wishing you ongoing success in your trading journey!
Admirals
WILL BE REPORTED TO CYSEC AND LEGAL ACTION
If you are EU citizen and you lost money with this broker i recommend reporting them to CYSEC as they referred me to another licensed entity outside europe in order to clean me with the leverage and swaps, without informing me about the risk.
i lost over 22K USD in this broker...
19 May 2025
Unprompted review
Reply from Admirals Group
Dear Kab Z,
Thank you for sharing your concerns. We take such matters seriously and want to clarify that our company operates in full compliance with all applicable regulations.
As discussed with you via prior communication, an official investigation is already underway, the results of which will not be disclosed in a public manner. As a complainant you have a right to reach out to the Regulator and the Financial Ombudsman, details of which were already provided to you. Should you have any further queries or require clarifications, we recommend you reach out to us directly via approved communication channels. We appreciate your understanding.
Admirals
Zimbabwe not supported
I wanted to open an account on this broker, but my country is not supported 😭. I'm from Zimbabwe.
22 May 2025
Unprompted review
Reply from Admirals Group
Dear Mqondisi Moyo,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when the account opening process doesn’t go as expected, and we truly regret any inconvenience this may have caused.
Please note that, in line with our internal review criteria, there are certain eligibility requirements we must follow. We sincerely appreciate your understanding regarding this matter
Admirals
Reply from Admirals Group
Dear Rose Lozano,
Thank you for taking the time to share your feedback. We’re glad to hear from you and would be happy to assist with opening your account. Since we were unable to reach you by phone, please feel free to contact us directly at global@admiralsmarkets.com, and our team will be happy to help you through the process.
Admirals
I have been using this broker's…
I have been using this broker's services for over 10 years, and during all this time, I have never experienced a single issue. This is a reliable, professional partner who truly values their clients .
What I especially appreciate is the fast and seamless withdrawal process – funds are always transferred without any delays. Additionally, the broker promptly provides all necessary information, responds to inquiries quickly, and is helpful in resolving any situation.
The trading conditions are highly competitive – low fees, transparency, and a stable platform ensure excellent opportunities for both beginners and experienced investors.
I highly recommend this broker to anyone looking for a trustworthy partner for long-term and secure trading in the financial markets.
19 May 2024
Unprompted review
Reply from Admirals Group
Dear Aidas,
Thank you so much for your feedback! We truly appreciate your loyalty and are thrilled to hear about your positive experience over 10 years. Your recommendation means a lot to us, and we look forward to continuing to support your trading journey for many more years to come.
Admirals
Reply from Admirals Group
Dear Idris Ben issa,
Thank you so much for your positive feedback! Should you have any questions or require further assistance regarding our services, please don't hesitate to contact us. We're delighted to serve clients in Tunisia and are here to support you with any related needs.
Admirals
They without reason diabled my…
They without reason diabled my account,and they did not notify me in any way via message or e mail or message in Mt5. I just opened position it imidiatly closed and it just says your acc is disabled. Very bad expiriance
9 May 2025
Unprompted review
Reply from Admirals Group
Dear Mr. Haris,
Thank you for your feedback. We deeply regret you've had such a frustrating experience, and appreciate you bringing this issue to our attention. According to our data, all the execution and account balance and equity flow was in strict accordance with our Business Terms and Conditions.
Our Customer Support Agents have provided you with a detailed explanation of the Stop Out mechanism utilized in accounts participating in the promotional campaigns. We sincerely hope this will help to clarify an issue, however please do not hesitate to contact us for any additional info required in this regard.
Admirals
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.