I´ve been trading with Admirals for a couple of years and it has been a great experience. It has been very easy to make deposits, the transfers to cash out, the app is easy to use, and great costume... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I choose them after a strong research on sites and also with a long sesion with Chat GPT. Everything what made me choosing them are there. A thing that I would like (due to my strategies) is to make t... See more
Company replied
I trade with Admirals already more then 3 years, want to share my positive experience : Absolutely perfect conditions to trade : support team- very friendly any questions resolved promptly , money... See more
Company replied
They have great support team!Their swift response to any emails or questions I had as complete novice at the time or later on for more detailed advice,they were always spot on.Good platform,execution,... See more
Company replied
Company details
About Admirals Group
Written by the company
Our Vision
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
About Admirals Group
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Our Platforms and Educational Resources
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Customer Support
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Achievements
Having received over 70 international awards, we proudly continue our expansion globally.
Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
Contact info
19/1 Maakri, 29th floor, 10145, Tallinn, Estonia
- global@admiralmarkets.com
- admiralmarkets.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An excellent broker
An excellent broker with very good technical support. The online portal is simple and user-friendly. There have been no delays in payment; it’s very fast and reliable. Trading costs are reasonable.
12 November 2024
Unprompted review
Reply from Admirals Group
Hello Goran,
Thank you for your kind words, we appreciate them! We have always strived to go above and beyond the industry standards.
Admirals
Trustworthy and reliable Broker
Fast execution
Help full staff
Accurate price
Easy deposit and withdrawal
Regulated broker
Safety of funds
29 October 2024
Unprompted review
Reply from Admirals Group
Hello, Muhammad!
Thank you ever so much for taking the time to share your positive experience with us!
Admirals
Reply from Admirals Group
Hello Mohammad,
Thank you for your feedback! It's a pleasure to hear our traders are happy with the service we provide and our efforts are appreciated.
We remain at your disposal for any questions or concerns.
Admirals
very good and one of the Best Brokers I have seen is Admirals :)
very good and one of the Best Brokers I have seen is Admirals :)
9 October 2024
Unprompted review
Reply from Admirals Group
Dear Mr. Tozman,
Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed your experience with us.
We remain at your disposal for any questions or concerns.
Admirals
Another challenge with admirals
After I raised a complaint, I was contacted by the team responsible for converting detractors into promoters. After a few days, they processed a refund to Binance. However, despite my explicit request for the refund to be sent to my wallet, not to the original source, they mistakenly sent it to Binance’s hot wallet instead. The person handling my request acknowledged my instructions and said they would forward the information to the finance team, but the refund still went to the Binance hot wallet. Now, it’s taking a long time for Binance to review the transaction, and the finance team has yet to provide the information Binance requires from the sender. Meanwhile, more days continue to pass without resolution. I will edit when this gets fixed but in the meantime people need to know.
UPDATE they customer experience team contacted me and they were able to get all the information i needed to get my money from binance. Adding to that they gave a courtesy credit to my account as compensation for they time expend.
9 October 2024
Unprompted review
Reply from Admirals Group
Hello John,
We take the feedback our clients provide us seriously and contact everyone to understand what we can do better. Indeed, we usually process the withdrawal requests "back to source," and after speaking to you we understand how it caused a delay in your particular case.
We look forward to hearing from you and remain at your disposal in the meantime.
Admirals
I would recommend it
I like it. In my opinion Admirals offers a secure trading platform with clear fees and spreads. The 24/7 chat service ensures fast support, and agents like Sviatoslav and Medeya are particularly attentive. I would advice it, it is not scam at all))
11 October 2024
Reply from Admirals Group
Hello Ekaterina,
We do our best to exceed the highest industry standards, and your kind words are much appreciated.
Admirals
I am really happy working Admiral
I am really happy working Admiral, my Withdrawal are very fast and the people are really ready to help.
10 October 2024
Unprompted review
Reply from Admirals Group
Hello Gustavo,
Our main focus is to keep developing for the convenience of our valued customers. We welcome your feedback and will do our best to maintain the highest standards.
Best wishes,
Team Admirals
for scalping
for scalping:
not good because " mini terminal " is not good... you can't spend order for 2-3 pips.. it's doesn't work!
for day trading..etc:
it's ok
11 October 2024
Unprompted review
Reply from Admirals Group
Hello Nicolas,
Thank you for sharing your feedback with us.
Due to increased market volatility, we implemented a minimum distance for all pending stop orders, including Stop Loss and Take Profit. This distance of 1 typical spread is designed to protect our clients during fluctuating market conditions. We understand this may not align with your trading strategy, and we appreciate your understanding as we navigate through this market environment.
Admirals
Reply from Admirals Group
🙂🙏
Missing payments
They didn't pay my dividend. After opening a complaint they never told me the reason behind the issue and ask me to be "aware" in case it happens again...
How can you trust in a system that can fail at any time?
Update:
Customer support did tried their best to explain the situation and do a follow up on the issue. Hopefully that will make their platform more stable.
30 September 2024
Unprompted review
Reply from Admirals Group
Dear José! We are puzzled by your situation. Please fill in the form with your contact details. Our support team will study your case and will contact you to solve the problem as soon as possible.
Admirals
This broker simply steals your money
This broker simply steals your money! In 2 years, the account numbers have changed twice. Each time, 10,000 euros disappeared from the account. Constantly comes up with new commissions as soon as he sees that the client is making money in order to take this money away!
13 September 2024
Unprompted review
Reply from Admirals Group
Dear Vital, we are sorry to hear about your experience. Our company does not have access to client's money, your money are segregated. Please fill out the form with your contact information. Our support team will contact you to clarify the details. We will do our best to assist you.
Admirals.
They will try to block your money always
I had an account with all the documentation they requested (proof of Id, address, bank account where I deposit and withdraw under my exact name), with 5k EUR.
Now I deposited around 10k more, then, after accepting my money, they requested me last 3 payslips, bank statement, last tax declaration, employment contract, because they are accusing me of money laundry out of the blue and I need to prove where my money came from. If I don't submit all that they do not allow to withdraw any euro of my money!
You are not a customer, they just block your money until you loose it or they consume all of it in commissions they charge you. Not even the government tax authorities treat you like that! Of course they say they are "obligated for compliance regulations bla bla bla", but they take your money first :(. Very abusive behaviour, you are not a customer any more after you deposit some money, you are just a source of income for them that they will try to take all they can from you.
10 September 2024
Unprompted review
Reply from Admirals Group
Dear Pablo,
We are sorry to hear that you experienced inconvenience while using our platform. According to the status of your inquiry, our customer support team has already contacted you to assist with resolving your issue.
You can withdraw the deposited funds without restrictions by providing an account statement. However, to continue trading in the future, this financial information must be required.
As per our system, your withdrawal has already been processed.
Best regards,
Admirals
Good interface
Good interface, and excellent customer support - quick and clear responses. I've been their client since the beginning of the pandemic and have never experienced any bug.
9 September 2024
Unprompted review
Reply from Admirals Group
Dear Fourblackz, thank you for your appreciation of our work. It is important for us to provide our customers with the best service and support. We are always happy to receive feedback and know our customers are satisfied. Good luck!
Admirals
Cause from my start they have been…
Cause from my start they have been directing me on how to get a chance by investing on this Market
1 September 2024
Unprompted review
Reply from Admirals Group
Dear Malle prince Boseme nadobe, we appreciate your positive feedback on our work. 🙂 It is very important to us that our clients have a positive experience when working with us. We are always here to help! Good luck with your investments! 🙏
My account manger amal is the best…
My account manger amal is the best agent she is very helpful and supportive to me
21 August 2024
Unprompted review
Reply from Admirals Group
🙏🙂
Best customer support
One of your employees, Gumar Safin, was extremely helpful and communicative. The best customer support I've ever witnessed, I applaud his patience and willingness to help!
20 August 2024
Unprompted review
Reply from Admirals Group
Dear Emin, thank you so much for your kind words. It is important for us to know that our customers are satisfied with our product and support, and we are happy to receive reviews like yours. It motivates us a lot.
AdmiralMarketsGlobal/
AdmiralMarketsGlobal/
This platform in chitter my 28000 usd not received my bank ac all redy tex pay 30% bank charge 10% udhar charge 20% but all profit charge frode me this platform all pay after not received my account money big scam this platform not trust this platform
18 July 2024
Unprompted review
Reply from Admirals Group
Dear REDSUN LIGHTS,
We regret that you have experienced difficulties using our company's services. Please allow us to investigate the situation further. Please fill in the anonymous feedback form and we will do our best to help you.
Yours sincerely
Admirals
Reply from Admirals Group
Dear DVD.CD Online,
We regret that you have encountered difficulties while using our company's services. Allow us to investigate the situation in more detail. Please fill out the anonymous feedback form, and we will do our best to assist you.
Sincerely,
Admirals
This is the best stock site.
6 June 2024
Unprompted review
Reply from Admirals Group
Dear Kristian Georgiev,
We greatly appreciate your kind words about our work! Your feedback is very important to us.
Best regards,
Admirals
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