ADHD Certify Reviews 

977
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

977 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(977)

794 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hayley was an excellent assessor

Hayley was an excellent assessor. I found her very easy to talk to. I found it quite challenging to read my report and process the fact I am ADHD and this has been missed my whole life. Hayley has finally recognised my struggles for what they are and I feel validated and able to seek a path forward.
The whole experience with ADHD certify has been positive and I would happily recommend them.

17 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Katie,

Thank you so much for sharing your experience with us.

We're delighted to hear that Hayley made you feel comfortable and easy to talk to throughout your assessment. We understand that receiving a diagnosis can bring up many emotions, especially after years of unanswered questions, and we're so pleased that you felt validated and supported in understanding your experiences.

It's wonderful to know that your journey with ADHD Certify has been a positive one, and we truly appreciate your recommendation. We wish you all the very best as you move forward with your next steps.

ADHD Certify Team

Rated 5 out of 5 stars

Shymaa put me at ease

My experience was smooth and was put at ease by Shymaa. The assessment was straightforward and Shymaa answered all my questions and concerns.

The wait time was short with ADHD certify and I would highly recommend them and Shymaa

17 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Nicola,

Thank you so much for your wonderful review!

We're delighted to hear that Shymaa made you feel at ease and that your assessment was a smooth and positive experience. It's great to know that all of your questions and concerns were answered, and that you appreciated our short waiting times.

Thank you for your recommendation, it means a great deal to us.

ADHD Certify Team

Rated 5 out of 5 stars

I was made to feel comfortable and safe…

I was made to feel comfortable and safe in the assessment. I felt validated in my experiences and the ongoing struggle I have endured most of my life. Kerry, my assessor, was professional and friendly, giving me the best chance to describe my experiences and understand better where my ADHD has effected my entire life. I plan to try the medication route and appreciate the open, honest pricing details and what the process will be. I received my outcome letter, employment adjustments letter and resource information around ten days after the assessment. After going through a different private provider for my son, and the problems we had with contact etc. I can confirm that this has been a much better experience and I feel supported to go forward with my options. Thank you so much.

21 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Dizzy,

Thank you so much for sharing your experience with us.

We're so pleased to hear that you felt comfortable, safe, and validated throughout your assessment. It's wonderful to know that Kerry created a supportive environment where you felt able to openly discuss your experiences and gain a better understanding of how ADHD has affected your life.

We're also glad that you found our pricing and treatment process clear and transparent, and that you received your assessment documents promptly. Knowing that your experience with us has been so positive, especially after the challenges you faced elsewhere, means a great deal to us.

We wish you every success as you move forward with your next steps, and thank you for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Professional, kind and compassionate

I felt that Annishah remembered/documented last appt very well. There were a couple of things that Annisha and I viewed differently but she listened and didn’t push me to agree which is very important to me. Annishah comes across as very kind and compassionate and it was easy to be honest with her without fear of being judged. Medication changes were very clearly communicated and questions answered.

1 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jane,

Thank you so much for taking the time to share your experience.

We're delighted to hear that Annishah made you feel listened to, supported, and comfortable throughout your appointment. We believe it's important that every patient feels heard and respected, and we're pleased that she was able to clearly explain your medication changes and answer all of your questions. Your kind words mean a great deal to us.

ADHD Certify Team

Rated 5 out of 5 stars

Adhd certify was simple to book and has…

Adhd certify was simple to book and has helped me better understand myself.
Would highly recommend.

14 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Anthony,

Thank you so much for your wonderful review!

We're delighted to hear that you found the booking process simple and that your assessment has helped you better understand yourself. It means a lot to know you'd recommend ADHD Certify, and we truly appreciate you taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Lisa was brilliant

Lisa was brilliant. Helped me feel comfortable speaking to her as I was a bit anxious and helped me with understanding my behaviours a bit more.

30 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Anthony,

Thank you so much for your kind words!

We're so pleased to hear that Lisa helped you feel comfortable and supported throughout your appointment. Creating a safe, understanding environment is incredibly important to us, and we're delighted that she was able to help you better understand your behaviours.

We truly appreciate you taking the time to share your experience and wish you all the very best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah was welcoming and warm on our…

Annisah was welcoming and warm on our online chat. All the details of the drug, what I might expect from taking it etc. For
My review, Annisah went over my weight, appetite etc, how I was feeling with regard to anxiety/grounding etc. All in all a successful meeting.

27 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Lisa,

Thank you for taking the time to share your feedback. We're delighted to hear that Annisah provided such a welcoming and supportive experience during your online appointment.

It's wonderful to know that she took the time to discuss your medication, answer your questions, and consider your overall wellbeing, including how you were feeling and any concerns you had.

Thank you for trusting ADHD Certify, and we wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

I would highly recommend ADHD certify

I would highly recommend ADHD certify. From the moment I made contact - they were polite, professional and communicative. Kerri immediately put me at ease by creating a warm, relaxed and non-judgmental environment where I felt comfortable answering her questions carefully and honestly.

16 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Truda,

Thank you so much for taking the time to share your experience and recommendation. We're delighted to hear that you found our team polite, professional, and communicative from the very beginning.

It's wonderful to know that Kerry created a warm, relaxed, and non-judgmental environment where you felt comfortable sharing your experiences openly. Providing a supportive space for our patients is incredibly important to us.

Thank you for trusting ADHD Certify, and we wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Rizwan cares and is very clever and…

Rizwan cares and is very clever and experienced. Highly recommend

30 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Matthew,

Thank you so much for your kind words and recommendation. We're delighted to hear that Rizwana provided such a caring and supportive experience, and that her knowledge and experience helped you feel confident throughout your journey.

Thank you for trusting ADHD Certify, and we wish you all the best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

Excellent assessor

Excellent assessor. Very knowledgeable and thorough and kind. Thanks!!

29 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Andrew,

Thank you so much for your kind feedback.

We're delighted to hear that you had such a positive experience with your assessor and that they provided a knowledgeable, thorough, and supportive assessment.

We truly appreciate you taking the time to share your experience and wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

I was able to book an Appointment…

I was able to book an Appointment quickly with a clinician of my choice. There were a range of times to pick from. The assessment was thorough and Mrs Shymaa treated me with care and compassion. Highly recommend

29 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for taking the time to share your feedback and recommendation. We're delighted to hear that you found the booking process straightforward and were able to arrange an appointment at a time that worked well for you.

It's wonderful to know that Shymaa provided a thorough assessment and made you feel cared for and supported throughout the process.

Thank you for trusting ADHD Certify, and we wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Annisha made me feel at ease straight…

Annisha made me feel at ease straight away, was very knowledgeable and most of all gave me reassurance she was 100% there to support my journey every step of the way

29 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alyson,

Thank you so much for sharing your kind feedback. We're delighted to hear that Annisha made you feel at ease from the very beginning and provided the reassurance and support you needed throughout your journey.

It's wonderful to know that her knowledge and caring approach helped you feel confident and supported.

Thank you for trusting ADHD Certify, and we wish you all the best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

Working with Kerry was a real pleasure

Working with Kerry was a real pleasure
She made an appointment that at first sounded long and boring into a friendly conversation that felt enjoyable
And I’m not a social person but I didn’t even notice the time pass
I really do recommend working with her

25 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ethan,

Thank you so much for sharing your lovely feedback. We're delighted to hear that Kerry made your appointment feel comfortable, engaging, and much more approachable than you initially expected.

Creating a relaxed and supportive environment where people feel able to open up is incredibly important to us, so it's wonderful to know that Kerry helped you feel at ease and made the experience a positive one. We'll be sure to pass your kind words on to Kerry.

Thank you again for your recommendation, and we wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

I had an assessment for ADHD with Mr…

I had an assessment for ADHD with Mr Thomas Forrest. He was very clear with questions and made me feel comfortable throughout the assessment. Overall was a great experience and got some answers that I’ve wanted through out life. Thanks again.

13 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Danielle,

Thank you for taking the time to share your experience.

We're delighted to hear that Thomas made you feel comfortable and supported throughout your assessment, while providing clear guidance and questions during the process.

It's wonderful to know that your assessment helped you gain the answers and understanding you have been looking for. We truly appreciate your kind words and wish you all the very best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Comfortable Experience

I had an excellent experience with Toni. She was highly professional, welcoming, and immediately put me at ease. Throughout the appointment she was attentive, patient, and communicated everything clearly, creating a relaxed and supportive environment. Her professionalism and approachable manner made what could have been a daunting process feel relatively straightforward and comfortable. I would highly recommend Toni and the Team at ADHD Certify if you are in the process of ruling ADHD in or out of your life.

9 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mrs Martin,

Thank you so much for taking the time to share your experience and recommendation. We're delighted to hear that Toni provided such a professional, welcoming, and supportive experience throughout your appointment.

We understand that the assessment process can feel daunting, so it's wonderful to know that Toni helped you feel comfortable, listened to, and at ease.

Thank you again for trusting ADHD Certify, and we wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah is absolutely brilliant

Annisah is absolutely brilliant, explains everything so well and has gave me great support.

This is one to be treasured, absolutely brilliant at her job and I can’t fault the process. At first, I was skeptical, but after changing to Annisah she has filled me with confidence and always thought about me first!

Thanks Annisah, you are amazing!

28 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for sharing your wonderful feedback.

We're delighted to hear how much support and reassurance Annisah has provided throughout your journey. It's lovely to know that she took the time to explain everything clearly, put your needs first, and helped build your confidence in the process.

Thank you for trusting us, and we wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

Robin was kind supportive and helpful

Robin was kind supportive and helpful
Medication review with other conditions to consider was knowledgeable

10 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Hannah,

Thank you for taking the time to share your feedback.

We're so pleased to hear that Robin was kind, supportive, and helpful during your medication review. It's wonderful to know you felt their knowledge and consideration of your individual circumstances helped make the experience a positive one.

We truly appreciate your kind words and wish you all the very best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Teenage ADHD assessment

We were extremely pleased with the service provided by ADHD Certify. Communication throughout the process was excellent and the process was easy to understand and follow. Hayley was an exceptional practitioner who quickly established rapport with our daughter, enabling her to articulate her thoughts and feelings. Hayley skilfully questioned without leading and was clearly very good at working with children. By the end of the consultation, our daughter was empowered and she departed with a positive experience. We highly recommend the organisation with special mention to Hayley who made a difference.

9 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sally,

Thank you so much for taking the time to share such a thoughtful review.

We're delighted to hear that you and your daughter had such a positive experience with our service, and that the communication and assessment process felt clear and easy to follow.

It's especially wonderful to hear your kind words about Hayley. Building trust and helping young people feel comfortable expressing themselves is so important, and we're pleased she was able to create such a positive and empowering experience for your daughter.

Thank you again for your recommendation and for placing your trust in us. We wish your family all the very best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Recommended ☺️

Very easy to arrange the appointment. I had to reschedule and that was easy too. The assessment was very thorough and Lisa was knowledgeable, patient, kind and helpful. I felt seen and understood. I am not exploring medication yet so I can't comment on that but I would recommend ADHD Certify for a comprehensive assessment.

27 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Emma,

Thank you so much for your thoughtful review and recommendation.

We're delighted to hear that arranging and rescheduling your appointment was straightforward, and that you had such a positive experience with Lisa. It's wonderful to know that you felt seen, understood, and supported throughout your assessment.

We truly appreciate your recommendation and are grateful you took the time to share your experience. We wish you all the very best on your journey.

ADHD Certify Team

Rated 1 out of 5 stars

Total cost are unclear, your GP may not accept this

Something you need to be aware of with ADHD Certify. Whilst they are good at communication, there are a few things that were unclear while signing up.

1. The £495 is your initial assessment
2. The full shared care agreement, as has become clear after signing up, will cost in the £1,000 - £2,000 range post stabilisation period
3. I and others have found it very hard to find a GP that will accept ADHD Certify as a legitimate assessor, so you need to check this first
4. If you discover this after signing up, you won't get a refund on your initial fee

1 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Samuel,
Thank you for your feedback, and for your kind words about our communication.

We'd like to add some clarification for anyone reading, as our pricing and terms are set out in full on our website and agreed before booking.

The £495 covers the initial assessment. Ongoing treatment — titration, medication and regular reviews — is charged separately, and this is published on the website: https://adhdcertify.co.uk/adhd-medication-journey-guide/

On shared care: whether a GP takes this on is always the GP's own decision, and practices across the UK frequently decline it — including under Right to Choose and for NHS-run services, not only for us. This reflects NHS funding and workload pressures (GPs aren't paid any extra to take on shared care, and it costs them more), and has no bearing on our legitimacy as a CQC-regulated provider or the quality of our assessments. We understand that this can feel frustrating, so we always recommend checking your GP's position early, and we're happy to provide whatever information a practice needs.

Regarding fees: as our terms and conditions make clear, and as agreed at the point of booking, assessment fees are non-refundable.

We're confident in the transparency of our pricing and the quality of our service, and we're always happy to talk things through. Please contact us at support@adhdcertify.co.uk.

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