ADHD Certify Reviews 

982
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(982)

800 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gareth was amazing during my…

Gareth was amazing during my assessment. He was patient, he listened and his voice was very calming. Thank you I’m incredibly happy I chose adhd certify.

4 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Olivia,

Thank you for your wonderful review.

We’re so pleased to hear that Garrett made you feel comfortable and supported throughout your assessment. It’s lovely to know that his patience, understanding and calming approach helped make the experience a positive one.

Thank you for choosing ADHD Certify and for taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Relaxed and informal

Assessment was highly structured and the questions were easy to understand. Speaking with the assessor was relaxed and informal, and assessor put my child at ease.

15 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for sharing your experience.

We’re so pleased to hear that you found the assessment structured and easy to understand, and that the relaxed and informal approach helped your child feel at ease.

Creating a comfortable and supportive environment during assessments is very important to us, so it’s lovely to know this made a positive difference to your experience.

Thank you for choosing ADHD Certify and for taking the time to leave a review.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah is nothing short of amazing

Annisah is nothing short of amazing, never felt someone so understanding of me and truly does care. Couldn’t recommend her enough changed my life massively!

15 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi George,

Thank you so much for your wonderful review.

We’re delighted to hear how much of a positive impact Annisah has had on your journey and that you felt truly understood and cared for throughout the process.

We’ll be sure to share your kind words with Annisah. Thank you for trusting ADHD Certify and for recommending us.

ADHD Certify Team

Rated 5 out of 5 stars

Great and easy

8 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for your kind review.

We’re so pleased to hear that you found the process great and easy. We really appreciate you choosing ADHD Certify and taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Understanding experience

Annisah offered a good, understanding experience through the medical process. Has good depth of knowledge on what a patient may expect and how to move forward smoothly.

13 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Rafael,

Thank you for sharing your experience. We’re so pleased to hear that Annisah provided you with an understanding and supportive experience throughout the process.

It’s wonderful to hear that her knowledge and guidance helped you feel more informed and confident about the next steps.

Thank you for choosing ADHD Certify and for taking the time to leave your review.

ADHD Certify Team

Rated 5 out of 5 stars

What a lovely experience I had with Mrs Shymaa

What a lovely experience I had with adhd certify. I have used them previously before for my daughter. The online process was easy and the assessment online was so welcoming and calm. I was very nervous but Mrs shymaa was lovely, it felt like a conversation with a friend. Very outgoing and friendly. Very in depth and helpful for myself.
I would highly recommend.
Thank you so much

29 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Dawn,

Thank you so much for your wonderful review! We're delighted to hear that you had such a welcoming and comfortable experience with ADHD Certify.

It's lovely to know that Shymaa helped you feel at ease and that the assessment felt like a relaxed, friendly conversation. We understand that assessments can feel nerve-wracking, so we're pleased that her warm and approachable manner helped you feel comfortable enough to openly share your experiences.

Thank you for trusting us again and for your kind recommendation. We truly appreciate it.

ADHD Certify Team

Rated 5 out of 5 stars

Painless process

Lisa was extremely supportive and patient. The whole process, although challenging at times, was non threatening and resulted in a positive conversation with no nonsense summarising and an outcome!

12 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Emma,

Thank you so much for your lovely review!

We're delighted to hear that Lisa made the process feel supportive, even when some parts felt challenging. It's wonderful to know that you had a positive experience and that everything was explained clearly and straightforwardly.

We truly appreciate you taking the time to share your experience and are so pleased we could support you through the process.

ADHD Certify Team

Rated 5 out of 5 stars

I had two former diagnosis of ADHD…

I had two former diagnosis of ADHD before coming to ADHD Certify. ADHD Certify are head and shoulders above the rest not just for the quick response and clear communication from Admin but also there professionalism and knowledge.

I had Janine do my assessment and Annisah do my medication initiation. Both are extremely knowledgeable and you can tell they’re both passionate about what they do. They are really caring.

Couldn’t recommend them enough.

12 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jack,

Thank you so much for your review and for sharing your experience with us. We're delighted to hear that you found our administration team responsive and communication clear, and that you felt so well supported throughout your journey.

It's lovely to hear that Janine and Annisah made such a positive impression with their knowledge, professionalism, and genuine care. We're especially pleased that you felt their passion for supporting patients came through in your assessment and medication journey.

Thank you for your trust and for your incredibly kind recommendation. We truly appreciate it.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD assessment

After being on the right to choose waiting list for 18 months then told they were stopping all services until 2027 we decided to look for private assessment for my daughter. We filled the forms out for ADHD assessment and were given an appointment 2 weeks later with Garrett. At the assessment he listened to everything we had to say and involved my daughter in the whole process. When the assessment was over we were told she met criteria for diagnosis to be given. He then clearly explained the next steps and that we would have the full report and diagnosis letter within 10 working days. Just 4 working days after we received all the documents. Would highly recommend ADHD Clarity to anyone. Amazing service

6 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Heather,

Thank you so much for sharing your experience with us. We're delighted to hear that Garrett made your daughter's assessment feel supportive and inclusive.

We understand how frustrating long waiting times can be, so we're especially pleased that we could offer a straightforward and timely experience, and that you received the assessment report sooner than expected. It's wonderful to know that the next steps were clearly explained and that you felt supported throughout.

Thank you for your kind words and recommendation. We truly appreciate you trusting us with your daughter's assessment.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah was a true professional in…

Annisah was a true professional in every sense of the word. She was incredibly helpful and easy to talk to during my medication review. What would otherwise be a routinely chore was made a pleasant experience and the service provided was excellent.

24 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ibraheem,

Thank you so much for your wonderful review!

We're delighted to hear that Annisah made your medication review such a positive and pleasant experience. It's lovely to know that you found her professional, helpful, and easy to talk to. We truly appreciate your kind words and are so pleased you had such a positive experience with our service.

We truly appreciate you taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

The booking process was so easy and I…

The booking process was so easy and I was able to get an appointment within a week. The assessment took place over video call and my assessor immediately put me at ease. I was able to share freely as the assessment felt conversational & non judgemental and the report I received was extremely detailed and thorough which alleviated my fears about the stigma of “going private”.

29 June 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Gemma,

Thank you so much for sharing your experience! We're delighted to hear that you found the booking process simple and were able to get an appointment so quickly. It's also wonderful to know that your assessor helped you feel at ease and that the assessment felt conversational, open, and non-judgemental.

We're especially pleased that you found your report detailed and thorough, and that it helped ease some of your concerns about choosing private care. Thank you for trusting ADHD Certify with your assessment and for taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Toni was great, thorough and congruent, recommended

Toni was great, reassuring and congruent. It was good that she could laugh along at some of my ADHD-based antics but be empathic and supportive when I felt overwhelmed by emotion at times.

The appointment was 90 minutes but I did run over (time-blindness!), Toni mentioned the time run over, but I never felt hurried by her. I felt I was fully able to explain how life had been so challenging for me, and how I had developed many strategies and quirks to help deal with simple things that people often take for granted, but for me can be a battle!

I got my assessment back very quickly. I was impressed that there was a 'work friendly' version and the full assessment as well.

All I would say is don't plan to do anything for the rest of the day. You don't realise just how exhausting it is going to be. I felt really raw and low afterwards, like my soul had been laid bare, but a good bit of support from my family helped me through that.

Getting a diagnosis in later life may seem pointless (52). But it helped make sense of all the madness I have felt and puts things into perspective, so thank you for bringing out what needed to be discussed and processed.

Highly recommended.

25 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sean,

Thank you so much for taking the time to share such a thoughtful and honest review. We're delighted to hear that Toni made you feel comfortable, understood, and supported throughout your assessment. It's wonderful to know that you felt able to openly talk through your experiences, including the challenges you've faced and the strategies you've developed along the way.

We also appreciate you highlighting how emotionally demanding an assessment can sometimes feel. We're pleased that you felt able to take the time you needed without feeling rushed, and that you found the different report formats helpful.

We're especially glad that receiving your diagnosis has helped you make sense of your experiences and put things into perspective. It's never too late to seek understanding, and we're honoured to have been part of that journey with you. Thank you for trusting ADHD Certify and for your recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

I highly recommend ADHD Certify

I honestly cannot recommend ADHD Certify highly enough.

Living in Northern Ireland, accessing ADHD medication and ongoing support as an adult can be incredibly difficult, and without a service like ADHD Certify, I genuinely feel I might otherwise have no option for the care and treatment I need.

The opportunity they provide to adults in Northern Ireland is, in my opinion, genuinely life-changing and deserves recognition.

Every penny I have spent on my care has, without doubt, been one of the best decisions I have made. From the beginning, I have felt genuinely looked after, valued and cared about. The level of care and professionalism I have experienced has been outstanding.

I would like to thank every member of the team, both clinical and administration. Everyone I have dealt with has been kind, helpful, polite and incredibly supportive. The communication by email has also been excellent — responses are consistently prompt, informative and reassuring, and I always feel that I am being listened to and properly supported.

I would also like to give a special mention to Fade, who is absolutely lovely. I genuinely look forward to my review appointments with her, and I leave them smiling and happy. She makes speaking about my ongoing care such a positive experience.

I also want to recognise how accessible the service has felt financially from my own experience. At no point have I felt that the cost of my treatment and ongoing care was unmanageable, which I think is particularly important when such a high level of professional support is being provided.

To everyone at ADHD Certify — thank you sincerely. You are making a real difference to people's lives, and I feel genuinely delighted and honoured to be receiving my care from you.

Thank you for everything you do. ❤️

8 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sam,

Thank you so much for such a heartfelt and generous review. It truly means a great deal to our whole team to hear how supported, valued, and cared for you have felt throughout your journey with ADHD Certify.

We're especially pleased to hear that you've found our communication clear, responsive, and reassuring, and that both our clinical and administrative teams have helped make your experience a positive one. It's wonderful to know that Fade has made your review appointments something you genuinely look forward to and that you leave feeling happy and supported.

Thank you for placing your trust in us and for taking the time to share such detailed feedback. Knowing that our service has made a meaningful difference to your experience of accessing ongoing ADHD care means so much to us. We are incredibly grateful for your kind words and recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

Robin was very kind and very…

Robin was very kind and very informative and put my mind at ease about many of my issues. Highly recommend.

6 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alex,

Thank you so much for your lovely review!

We're delighted to hear that Robin was kind, informative, and helped put your mind at ease. It's wonderful to know that you felt supported and reassured throughout your experience.

Thank you for your recommendation and for choosing ADHD Certify.

ADHD Certify Team

Rated 1 out of 5 stars

I was misdiagnosed

I was misdiagnosed, not a good experience . Trust adhd 360 over these lameness. Money and time wasters

17 December 2025
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Rebecca,

Thank you for taking the time to share this. We're sorry to hear your experience wasn't a positive one.

We stand by the accuracy of this assessment. All our assessments follow NICE guidelines and use validated tools, including the DIVA-5 for adults and children/young people, alongside collateral information as part of a thorough diagnostic process.

We're not able to go into clinical detail on a public review, but we'd genuinely welcome the chance to look into this properly. Please reach out to us at support@adhdcertify.co.uk.

ADHD Certify Management

Rated 5 out of 5 stars

Highly recommend

I did have an issue with the booking at first (cancelled almost immediately) but their support team helped out really quick. Janine was great throughout.

5 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Tom,

Thank you so much for your review!

We're pleased to hear that our support team was able to resolve the booking issue quickly and that Janine made your experience a positive one. It's wonderful to know that you felt well supported throughout the process.

Thank you for choosing ADHD Certify and for your recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

Good service

4 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for your kind review!

We're pleased to hear you had a good experience with ADHD Certify. We really appreciate you taking the time to share your feedback.

ADHD Certify Team

Rated 5 out of 5 stars

Highly recommend

I was really nervous and anxious how the appointment would go and what would be expected of me. Shymaa created a safe and open space for me to share my thoughts and struggles. Could not thank these guys enough for helping me with my diagnosis. Thank you Shymaa

23 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jordan,

Thank you so much for your lovely review!

We're delighted to hear that Shymaa helped you feel safe, comfortable, and at ease during your assessment. We understand that an ADHD assessment can feel daunting, so it's wonderful to know that you felt able to openly share your thoughts and experiences without feeling judged or pressured.

We're so pleased we could support you through your diagnosis, and we truly appreciate you taking the time to share your experience and recommend ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

A Great Team

From the initial assesment to the Titration its been smooth and very relaxed through the whole journey , and now they have even managed to get the shared plan with my GP ...thank you .

22 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Natasha,

Thank you so much for your lovely review!

We're delighted to hear that your journey with ADHD Certify, from the initial assessment through to titration, has been smooth and relaxed. We're also pleased that we could help with your shared care plan with your GP. It's wonderful to know that you've felt supported throughout the process.

Thank you for choosing ADHD Certify and for taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

THE BEST!!

Had an appointment for my son with Thomas Forrest, It was such a relief to have someone listen to me and him finally. Thomas was fantastic at explaining everything and making everything make sense. The appointment was not stressful at all. Definitely the best decision i have ever made.
Thomas made my son feel so comfortable even if he didn't sit still and focus haha.

I will forever be thankful to Thomas!!!

13 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kerry,

Thank you so much for your wonderful review!

We're delighted to hear that Thomas made both you and your son feel comfortable and listened to throughout the assessment. We understand how important it is for families to feel heard and supported, and we're so pleased that Thomas was able to explain everything clearly and help make sense of your son's experiences.

It's lovely to hear that the appointment felt relaxed and that your son felt at ease being himself throughout the process. Thank you for trusting ADHD Certify with your son's assessment, and we truly appreciate your kind words.

ADHD Certify Team

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