ADHD Certify Reviews 

982
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(982)

800 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ms Lisa was amazing

Ms Lisa was amazing. She put me at ease especially as we had to talk about my whole life. She explained everything along the way and was really thorough. It was one of the best experiences I’ve had throughout this whole ADHD experience.

13 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sally,

Thank you so much for your lovely review.

We’re delighted to hear that Lisa helped you feel at ease and supported throughout your assessment. It’s wonderful to know that she took the time to explain everything clearly and was so thorough throughout the process.

We really appreciate you sharing your experience and are so pleased that it was such a positive part of your ADHD journey.

ADHD Certify Team

Rated 5 out of 5 stars

Anisha was absolutely amazing during…

Anisha was absolutely amazing during our child’s ADHD medication review. She was incredibly caring, thorough and understanding, and it was clear that she genuinely wanted to do everything possible to help our child.
She listened carefully to our concerns, took everything into consideration and worked with us to get his medication to the right level for him. We felt completely supported throughout the process, and the difference her care and attention has made has been fantastic.
We honestly couldn’t be happier with the support we’ve received. Anisha goes above and beyond, and we would highly recommend her to any parent looking for someone who truly cares about helping their child. ⭐️⭐️⭐️⭐️⭐️

26 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Cynthia,

Thank you so much for your wonderful review.

We’re delighted to hear that Anisha made you feel so supported throughout your child’s medication review. It’s lovely to know that she took the time to listen to your concerns, carefully consider everything and work with you to find the right approach for your child.

We really appreciate your kind words and recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

Adhd certify have been fantastic I got…

Adhd certify have been fantastic I got my appointment within 1 week and got diagnosed via the score system, Within a few weeks I had a second consultation and began elevanse 30mg which has instantly brought a calmness to my life.

You do have to pay for the medication and follow ups so all in you might be looking at £1000 plus to skip nhs wait times but with the option of shared care if your GP agrees so make sure you speak to your GP.

Thanks again very quick and looks to be life changing for me.

15 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Scott,

Thank you so much for taking the time to share your experience.

We’re delighted to hear that you found the process quick, straightforward and supportive, and that you’ve already noticed a positive difference in your day-to-day life.

We really appreciate your kind words and are grateful that you chose ADHD Certify to support you on your ADHD journey. We wish you all the best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

​I recently completed my ADHD…

​I recently completed my ADHD assessment with Haley Beeden from ADHD Certify and she made the entire process so comfortable. She was friendly and approachable which really helped me feel at ease throughout the whole appointment. I'm so grateful for her supportive approach!
Thank you so much.

24 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Becky,

Thank you so much for your lovely review.

We’re delighted to hear that Hayley made you feel comfortable and at ease throughout your ADHD assessment. It’s wonderful to know that her friendly and supportive approach helped make the experience a positive one.

We really appreciate you taking the time to share your experience and your kind words.

ADHD Certify Team

Rated 5 out of 5 stars

Really helpful

It was a good experience that I probably should’ve done much sooner. It was a lot more straightforward than expected and Mr Thomas who I had my appointment with was very nice, patient and helpful. I felt like I was actually listened to not overlooked, given time to answer properly and helped to understand anything I found difficult to process. Highly recommend to anyone looking for help

24 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Liepa,

Thank you so much for taking the time to share your experience.

We’re really pleased to hear that Thomas made you feel listened to, supported and comfortable throughout your appointment. It’s wonderful to know that he took the time to explain things clearly and give you the space you needed.

We really appreciate your recommendation and are glad we could make the process more straightforward than expected.

ADHD Certify Team

Rated 5 out of 5 stars

I had my medication appointment…

I had my medication appointment yesterday with Fade.. she was absolutely brilliant .. explained things really well. Another good experience with this company ! A_++

24 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Guy,

Thank you so much for your lovely review!

We’re delighted to hear that you had another positive experience with ADHD Certify and that Fade was so helpful in explaining everything clearly during your medication appointment.

We really appreciate your continued trust and kind words.

ADHD Certify Team

Rated 5 out of 5 stars

My Thomas was excellent

I had the pleasure of being assessed by Mr Thomas whoni found to be very reassuring. The assessment was lengthly in questions, however it was done with patience as i do ramble a bit. I was given informative information at the start of my assessment and it was finished with lots of reassurance and positive information on how i could best proceed with my diagnosis. The cost was reasonable in comparison to a very lengthly NHS referral wait. I was very happy with the level of service i received

5 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Nicole,

Thank you so much for taking the time to share your experience.

We’re delighted to hear that Thomas made you feel reassured and supported throughout your assessment, and that you found the information provided helpful and informative.

It’s wonderful to know you were happy with the level of service you received and the guidance provided following your diagnosis.

We really appreciate your kind words and are pleased we could support you through this journey.

ADHD Certify Team

Rated 5 out of 5 stars

I have had a couple reviews with…

I have had a couple reviews with Annisah, she’s really helpful and supportive really knowledgeable. Provides lots of information and is always willing to support.

17 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Samuel,

Thank you so much for your lovely review!

We’re really pleased to hear that Annisah has been so helpful, supportive and informative throughout your experience.

We really appreciate you taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Kerri was a lovely lady felt…

Kerri was a lovely lady felt comfortable chatting to her felt like she understood me and was pleasure to chat to her got to wear I need to be in-N-Out come to my situation happy with the service couldn’t ask no more situation was sorted very quickly and would recommend to anybody who wants to know about themselves a hell of a lot quicker than the NHS thank u verry much

22 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Shane,

Thank you so much for sharing your experience. We’re delighted to hear that Kerry made you feel comfortable and understood throughout your assessment, and that you found her approachable and easy to talk to.

It’s wonderful to know that you were happy with the service and that the process was completed efficiently, helping you gain the answers you were looking for.

Thank you for choosing ADHD Certify and for recommending our service to others.

ADHD Certify Team

Rated 5 out of 5 stars

Excellent service

Excellent service, recommend using.

22 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Andrew,

Thank you for your kind review.

We’re so pleased to hear that you had an excellent experience with ADHD Certify and would recommend our service.

We really appreciate you taking the time to share your feedback and for choosing ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

Had a very good experience with ADHD Certify

Had a very good experience with clinician Hayley Beeden. She was very professional, kind and took the time to explain the steps of the assesment to me. I would highly recommend to anyone looking for an assessment.

7 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Clare,

Thank you so much for sharing your experience.

We’re delighted to hear that Hayley was professional, kind and took the time to explain each step of the assessment clearly. It’s wonderful to know that you felt supported throughout the process.

Thank you for choosing ADHD Certify and for recommending our service to others.

ADHD Certify Team

Rated 5 out of 5 stars

My assessment for ADHD with Hayley was…

My assessment for ADHD with Hayley was so clear and she was excellent with making me understand all about ADHD and the process going forward. I can’t recommend Hayley enough, she was very professional and took on board everything I had to say.

7 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Henry,

Thank you so much for sharing your experience. We’re delighted to hear that Hayley made your assessment clear and helped you understand ADHD and the next steps moving forward.

It’s wonderful to know that you felt listened to and that Hayley took the time to consider everything you had to say.

Thank you for choosing ADHD Certify and for your kind recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

Quick and easy process

Kerri was terrific and made the process feel very informal. It felt less like a formal assessment and more like a friendly chat.

20 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Otto,

Thank you for sharing your experience. We’re delighted to hear that Kerry made the process feel relaxed and informal, creating an environment that felt more like a friendly conversation than a formal assessment.

Thank you for choosing ADHD Certify and for taking the time to leave a review.

ADHD Certify Team

Rated 5 out of 5 stars

Amazing to be listened to

Amazing to be listened to. So happy with my experience. I couldn’t ask for more.

20 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Janie,

Thank you for your kind review. We’re so pleased to hear that you felt listened to and that you were so happy with your experience.

It means a lot to know that you felt supported throughout the process and that we were able to provide the care you were looking for.

Thank you for choosing ADHD Certify and for taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Practicioner/clinician was caring and…

Practicioner/clinician was caring and helpful. Answered all questions without judgement.
Service was quick compared to NHS wait times.
I would recommend if you cannot wait for the NHS.

20 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kristina,

Thank you for taking the time to share your experience. We’re pleased to hear that you found our practitioner caring, helpful and non-judgemental, and that all your questions were answered clearly.

We’re also glad that you found the process quicker than the NHS waiting times and felt supported throughout your experience.

Thank you for choosing ADHD Certify and for recommending our service to others.

ADHD Certify Team

Rated 5 out of 5 stars

Medication Review

I just had a Sixth month medication review with Robin .The process is very easy with a video link sent by email prior .Robin managed to fit me in the same day that I phoned which was amazing. Robin asked some questions about how things have been, asked for my blood pressure and heart rate figures and referenced my weight to check for any gain or loss.Im very confident and happy with the service that I was given. I can now carry on safely knowing that everything is as it should be .Robin asked if I wanted to go for a shared care option with my GP , for now I'm happy to carry on as I am because ADHD Certify has been so reliable with medication and the reviews. I can highly recommend them their service and high level of care ie exceptional.

6 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jason,

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that you found the medication review process easy and convenient, and that Robin was able to accommodate you on the same day.

It’s wonderful to hear that you felt confident and well supported throughout your review, and that the checks and discussion helped reassure you that everything was on track.

Thank you for your continued trust in ADHD Certify and for your kind recommendation. We really appreciate your feedback on the care and reliability of our service.

ADHD Certify Team

Rated 5 out of 5 stars

The amazing Hayley

After years of pondering to take a test and finally have some answers I took the plunge, I really wish I had done it sooner. Hayley was absolutely amazing, she made me feel very comfortable and at ease throughout the assessment. Hayley was equally very professional and I couldn’t have asked for anyone nicer.

19 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Denise,

Thank you so much for sharing your experience. We’re delighted to hear that Hayley made you feel comfortable and at ease throughout your assessment while maintaining such a professional and supportive approach.

It’s wonderful to hear that you finally took that step and have been able to gain some answers. We’ll be sure to pass your kind words on to Hayley.

Thank you for choosing ADHD Certify and for taking the time to recommend your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Kerri was absolutely lovely she made me…

Kerri was absolutely lovely she made me and my son feel at ease, she was brilliant with my son and interacted great with him while letting him come and go as he needed to before answering her questions. she explained everything so well and clearly, I would definitely recommend this service to others.

18 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Tara,

Thank you so much for sharing your experience. We’re delighted to hear that Kerry made both you and your son feel comfortable and at ease throughout the assessment.

It’s wonderful to hear that her patient and flexible approach helped your son feel comfortable participating in a way that worked for him, while also making sure everything was explained clearly to you.

Thank you for choosing ADHD Certify and for recommending our service to others.

ADHD Certify Team

Rated 5 out of 5 stars

I had my assessment yesterday with…

I had my assessment yesterday with Kerri. From the start she gave reassurance, nothing was rushed. It was a long process but it went quickly. My outcome was delivered to me at the end. Compassionate and professional and now I know why I have struggled all of my life. I am 54 and would recommend, already have, for other's to contact this service. Thank you 😊

18 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jane,

Thank you so much for sharing your experience. We’re delighted to hear that Kerry made you feel reassured and supported throughout your assessment, and that you felt the process was both compassionate and professional.

It’s especially meaningful to hear that the assessment has helped you better understand your experiences and provided some clarity around the challenges you’ve faced.

Thank you for trusting ADHD Certify and for recommending our service to others. We really appreciate you taking the time to share your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Great as always.

5 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alex,

Thank you for your continued support and for taking the time to leave another review. We’re so pleased to hear that your experience with ADHD Certify has been great as always.

We really appreciate you choosing ADHD Certify and trusting us with your care.

ADHD Certify Team

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