ADHD Certify Reviews 

984
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. also in
  3. Mental Health Clinic
  4. Psychiatrist
  5. Psychologist
  6. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

984 reviews

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Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(984)

800 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple and clear service, Rolna was fantastic.

Our assessor Rolna was fantastic, really easy to listen to, and everything was explained clearly. Rolna made me feel comfortable and listened to everything I was saying - even when going off on the inevitable tangents.
It's daunting and stressful getting assessed, but Rolna made it a comfortable, and explained the process. The whole process and questions were explained clearly and explained again when needed. There was no judgment and I was very comfortable with the interview.

Once I had my assessment all was explained to me in a very comprehensive and clear report which was easy to understand.

The whole process was simple and clear, made really easy by ADHD Certify process and by Rolna who was great.

21 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Paul,

Thank you for such a thoughtful review!

It's great to hear that Rolna made the whole process feel comfortable, clear, and judgment-free, even down to following your tangents along the way.

We know how daunting getting assessed can be, so it means a lot that both the consultation and the report afterwards felt easy to understand and take in. We'll be sure to pass your kind words on to Rolna, she'll be really pleased to read this.

Thank you for taking the time to share such detailed feedback.

ADHD Certify Team

Rated 5 out of 5 stars

My assessment with Shymaa Smith

My assessment with Shymaa Smith, was very relaxed but professional, she was very kind and I felt listened too.
Anyone anxiously trying to decide who to goto for their assessment, I would highly recommend!

5 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Caitlyn,

Thank you so much for the review!

Feeling both relaxed and properly listened to during an assessment can make such a difference, especially when it's something you've been anxious about, so we're really glad that came through with Shymaa.

We'll be sure to pass on your kind words to her. Thank you too for recommending us to others who might be feeling unsure about where to turn, that means a great deal to us.

ADHD Certify Team

Rated 5 out of 5 stars

Review with Annisah

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful.
She has helped me to understand things that just weren’t making sense to me, and helped me to improve things that I thought I would just have to live with.
Thankyou Annisah, I really appreciate your support.
Sophie

4 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sophie,

Thank you for such a lovely review, Sophie!

It sounds like the consultation gave you real clarity, not just around what you're experiencing, but a sense that things you'd resigned yourself to living with can actually improve. That's such a meaningful shift, and it's exactly the kind of support we hope every appointment offers.

Thank you for trusting us with your care, and for taking the time to share this. We're delighted we could make such a difference for you.

ADHD Certify Team

Rated 5 out of 5 stars

Genuine, professional and relevant!

Sometimes it can be daunting when you go private as you may feel like it’s less real than the NHS. However this is not the case. This company is professional, relevant, reliable, trustworthy and has changed my life in 90 minutes by being heard and recognised and understood. The support they give you along the way is incredible and it doesn’t just stop there, they continue with you as much as you need them to. I can honestly say that I would highly recommend this route to learning more about yourself and getting the professional help and support to lead a better quality of life

5 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jennie,

Thank you so much for this! It means a great deal to hear that going private felt just as genuine and professional as you'd hoped, and that being heard and understood made such a difference for you.

We know that ongoing support matters just as much as the assessment itself, so it's wonderful to hear that came through clearly and that you feel well looked after along the way.

Thank you for trusting us with something so personal, and for taking the time to recommend us to others.

ADHD Certify Team

Rated 5 out of 5 stars

Just as good as any other provider .

Had this assessment myself and joined a family member who went to a very expensive in person assessment elsewhere . Both were equal . I’d recommend using this service . I was seen in 2 weeks and received report in 10 days .

29 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kate,

Thank you for sharing this comparison, it's really valuable to hear that our assessment matched up so well against an expensive in-person alternative, as that's exactly the standard we aim to deliver, just made more accessible.

We're glad the process felt efficient too, from being seen quickly through to receiving your report. Thank you for taking the time to leave a review and for recommending us, it means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

Kerri was amazing

Kerri was amazing, listened to me and really felt like she understood me. Was great to have a conversation with someone that just understood my brain.

2 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for sharing this, feeling truly heard and understood is such a big part of what we hope every appointment offers, so it's wonderful to know that came through so clearly with Kerry.

We'll be sure to pass this on to her, she'll be really pleased to know the conversation meant so much to you. Thank you for taking the time to leave a review!

ADHD Certify Team

Rated 5 out of 5 stars

As a parent

As a parent, navigating an ADHD assessment for my 15-year-old felt incredibly daunting, but the team here made the entire process seamless and stress-free. From our very first contact, they treated my teenager with the utmost respect, speaking to them directly and making them feel completely safe and validated.The assessment itself was thorough, professional, and compassionate. They gathered detailed evidence from multiple sources creating a full picture.
Janine took the time to explain everything clearly to us, transforming what could have been overwhelming into a deeply reassuring experience.We left with a clear path forward and a profound sense of relief. I cannot thank the team enough for their exceptional care and would highly recommend their services to any family seeking answers and support.

25 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ellen,

Thank you so much for sharing this, as a parent, taking that first step towards an assessment for your teenager can feel overwhelming, so it means a great deal to know we could make the process feel safe and reassuring for both of you.

We always want young people to feel respected and heard throughout their assessment, not spoken over, so it's wonderful to hear that came through from our very first contact with your teenager. We'll make sure Janine knows how much her clear, thoughtful explanations meant to your family, taking the time to make sure nothing feels overwhelming is something we're really proud of as a team.

Thank you for trusting us with something so important, and for recommending us to other families. We wish you and your teenager all the very best moving forward!

ADHD Certify Team

Rated 5 out of 5 stars

Thorough, professional, and brilliant care

Thorough, professional, and brilliant care.
Having had experience of expensive private practices before, I can honestly say that ADHD Certify has been a vastly better experience. They do the exact same proper, full clinical assessment you get at those expensive clinics, but the big difference is how attentive and kind they are. Every single person I have dealt with at the company has been professional, warm, and highly qualified. They really take their time with you and you never feel rushed.
The review is really all about Annisah, though, because she is exceptional. ADHD Certify uses highly specialised pharmacist prescribers, and Annisah is incredibly knowledgeable. She understands the titration process inside out and completely takes care of you the whole way through. She asks all the right questions to make sure you are doing well and adjustments are made safely.
Annisah is an absolute pleasure to talk to, completely non-judgmental, and incredibly patient. I actually look forward to our appointments because of how supported she makes me feel. I would recommend ADHD Certify and Annisah to anyone looking for proper, compassionate care.

2 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Vicki,

Thank you so much for taking the time to write such a detailed and heartfelt review. We're really proud of the clinical standard we offer, so it means a great deal to hear it came through alongside the warmth and care you experienced, that combination is exactly what we aim for.

We'll be sure to pass your kind words on to Annisah, who we know will be delighted to read this. Her clinical knowledge and the genuine care she brings to every appointment don't go unnoticed by us either, and it's wonderful to hear how much support she's given you through your titration journey.

Thank you again for trusting us with your care and for recommending us to others, it really does mean a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

Kerri ADHD assessor …

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious.

Throughout the assessment Kerri made me feel seen and understood my experiences there was no judgment, Kerri listened and when I felt vulnerable she let me know it was okay.
I cannot recommend her highly enough if you need an assessment use. Kerri.

26 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jacqueline,

Thank you so much for your wonderful review.

We’re delighted to hear that Kerri helped you feel relaxed, comfortable and supported throughout your assessment. It’s lovely to know that you felt listened to, understood and able to speak openly without judgement.

We really appreciate your kind recommendation and will be sure to pass your lovely feedback on to Kerri.

ADHD Certify Team

Rated 5 out of 5 stars

Janine was my ADHD assessor

Janine was my ADHD assessor, and I honestly cannot recommend her enough. She made me feel so comfortable from the very beginning, and speaking to her felt incredibly easy and natural.

The way she listened and understood me genuinely made me feel seen. I felt comfortable opening up and talking about things that I may have struggled to explain to other people. She completely changed the way I view myself and my ADHD, and helped me understand things about myself in a much more positive and compassionate way.

This assessment could genuinely change my life, and I will always be grateful for how Janine made me feel throughout the process. She made what could have been a very daunting experience feel safe, comfortable, and positive. I left feeling understood, validated, and genuinely great about myself.

Thank you, Janine, for making such a huge difference.

1 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Fahima,

Thank you so much for sharing such a heartfelt review.

We’re truly delighted to hear that Janine made you feel comfortable, understood and supported throughout your assessment. It’s wonderful to know that you felt able to open up and that the experience helped you see yourself and your ADHD in a more positive and compassionate way.

We really appreciate your kind words and will be sure to pass your feedback on to Janine. We’re so pleased that your assessment was such a positive and meaningful experience.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah is so incredibly understanding…

Annisah is so incredibly understanding and kind in her approach. Excellent at explaining how ADHD medication works. She is so skilled in talking to a teens about ADHD medication, mental health and emotions. Can not praise her enough.

19 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Bean,

Thank you so much for your wonderful review.

We’re delighted to hear that Annisah made you feel so supported and understood. It’s lovely to know that her approach helped make conversations around ADHD medication, mental health and emotions feel comfortable and accessible.

We really appreciate your kind words and will be sure to pass your feedback on to Annisah.

ADHD Certify Team

Rated 2 out of 5 stars

I checked many websites before settling…

I checked many websites before settling with ADHD Certify. They obscure the fact there are more costs other than the initial payment. None of the other companies I looked at do this, I have since found other customer reviews who have fallen for their trickery.
Given other customers feedback, they would have changed the website if they wanted to be transparent. But it's clear they rely on that confusion to make sales. I would not recommend this company.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick and responsive. Would definitely recommend

15 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ben,

Thank you so much for your lovely review.

We’re delighted to hear that you found our service quick and responsive. We really appreciate your recommendation and are grateful you chose ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend!

My 5 year old son had an appointment with Rolna yesterday. My son has struggled for a long time from nursery and it was being recognized at school - who told us it would be worth going for an ADHD assessment. We tried the right to choose with only one option in our area, so we looked very deep into different private ADHD practices and came across ADHD certify. We really went into depth with our search and decided we felt ADHD Certify would suit us best (plus they had a discount on for £100 off bonus!)
As a mum I was very nervous, but Rolna made me at ease, she also made my son Archie at ease, explaining to him exactly what she was going to do and if he needed breaks or felt he had to move around it was okay to do so. Archie was not able to sit still through the assessment, but Rolna included Archie in the assessment as much as she could while asking me questions, I find Archie sometimes struggles with understanding questions so it made me feel I was able to explain to Rolna the full extent of each question but also having Archie’s input as much as she could get it.
Rolna was very thorough with the assessment ensuring she knew everything that was needed for the outcome.
At the end of the video call Rolna was able to tell us that our son scored for combined ADHD. Of course no parent wants their child to have a diagnosis but it put our minds at ease that we will be able to get Archie the help and assistance he needs for school and at home and to help us understand him more. During our video call I did have a moment where I became emotional, Rolna was very accommodating. Rolna at the end of the video call very kindly said some kind words to me, which I so needed and I am so grateful for.

Thank you Rolna, you truly are amazing at what you do, ADHD certify are very lucky to have an advanced practitioner like you!

30 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Georgia,

Thank you so much for sharing such a thoughtful and heartfelt review. We’re delighted to hear that Rolna helped both you and Archie feel comfortable throughout the assessment and that she took the time to involve Archie in a way that worked for him.

We understand that seeking an assessment for your child can feel like a big and emotional step, so it means a lot to hear that you felt listened to, supported and reassured throughout the process. We’re also pleased that the assessment helped provide some clarity and a better understanding of how to support Archie moving forward.

We’ll be sure to pass your wonderful feedback on to Rolna. Thank you for choosing ADHD Certify and for your kind recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

Perfect!

I met with Janine. Wait time for appointment was quick. Janine had read all the information beforehand and had a very good understanding of me before the appointment. The appointment felt more like a chat, which made me feel at ease. The report was perfect and recommendations for my employer were spot on! Thank you Janine.

24 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Raj,

Thank you so much for your wonderful review.

We’re delighted to hear that Janine made you feel so comfortable and that you found the appointment to be such a positive experience. It’s great to know that her preparation, your report and the recommendations for your employer were all so helpful.

We’ll be sure to pass your kind words on to Janine. Thank you for choosing ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

Mrs Shymaa was very relaxed and easy…

Mrs Shymaa was very relaxed and easy speak to process was smooth for getting diagnosed 👍

29 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi George,

Thank you so much for your lovely review.

We’re delighted to hear that Shymaa made you feel comfortable and that the assessment process felt smooth and straightforward.

We really appreciate you taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Amazing

Amazing, I had Fade Adesok for my Titration also and I cant recommend her enough!!!

30 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your lovely review!

We’re delighted to hear that you had such a positive experience with Fade during your titration. We really appreciate your recommendation and kind words, and we’ll be sure to pass them on to Fade.

ADHD Certify Team

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service. The cost was a necessary expense to help speed up the support my daughter desperately needed.
Annisah was absolutely amazing in helping me with navigating medication suitable to her needs.
I would 100% recommend.

14 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Zara,

Thank you so much for taking the time to share your experience.

We’re delighted to hear that Annisah was so supportive in helping you navigate your daughter’s medication and find an approach suited to her needs.

We really appreciate your kind words and recommendation, and we’re so pleased you’re happy with the service you received.

ADHD Certify Team

Rated 5 out of 5 stars

I recently had my ADHD assessment with…

I recently had my ADHD assessment with Thomas . He made me very comfortable and was a pleasure to speak with.
I was given a diagnosis during the call which was very helpful.
Thanks so much Thomas

20 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kirsty,

Thank you so much for your lovely review.

We’re delighted to hear that Thomas made you feel comfortable and at ease throughout your assessment. It’s wonderful to know that you had such a positive experience and found the appointment helpful.

ADHD Certify Team

Rated 5 out of 5 stars

The practitioner that we saw (Annisah)…

The practitioner that we saw (Annisah) was great. She was friendly and my son warmed to her quite quickly. She was able to answer our questions and concerns regarding medication. Very happy with ADHD certify. 👍🏼 ⭐️

14 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jamie,

Thank you so much for your lovely review.

We’re delighted to hear that Annisah made your son feel comfortable and was able to answer your questions and concerns around medication. It’s wonderful to know that you’re happy with the support you received from ADHD Certify.

We really appreciate you taking the time to share your experience and your kind recommendation.

ADHD Certify Team

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