Accident claim helpline was very helpful and always there at the end of the phone line to answer any questions I may have had during what was a very stressful time. Accident claim helpline working wit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I called the helpline yesterday to report a new claim and spoke with an advisor called Tom Dean. He was super helpful, supportive and efficient and explained the whole process to me in detail as well... See more
Company replied
Dash Claims are an Accident Management Company who fund all of our Bodyshop repairs through ACG. They are an absolutely fantastic company to partner with. I would like to write a special thank... See more
Many thanks to Accident Claim helpline with your excellent service after my accident on the 27th Oct. Tom Dean handled my claim very calmly and professionally. He helped me through the red tape a... See more
Company replied
Company details
Written by the company
Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.
Contact info
St Georges House, Peter Street , M3 2NQ, Manchester, United Kingdom
- 03333582145
- info@accident-claimsline.co.uk
- accident-helpline.uk
4.8
Excellent
594 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Brilliant service lovely hire car…
Brilliant service lovely hire car supplied thanks
4 December 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for your kind feedback Sandra, we pride ourselves on providing the very best service to our customers so feedback like yours goes a long way - thank you!
Accident Claim Helpline Team.
I am fully satisfied with the…
I am fully satisfied with the service.Quick response and quick service is very helpful
8 December 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for taking the time to share your feedback with us Dinesh, we love to receive feedback especially feedback like yours! - thank you.
Accident Claim Helpline Team.
Great helpful service
As soon as Olivia answered the phone I was put at ease, she was clear, concise, empathetic & very easy to deal with. She took all details, gathered all information & within minutes I had details of a replacement vehicle & arrangements for my own to be recovered, all of which was sorted 3 hours after the accident. Highly recommend.
1 December 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for taking the time to share your wonderful feedback with us - we'll be sure to share your feedback with Olivia and her team - many thanks!
Accident Claim Helpline Team.
Very helpful
Very helpful, fast efficient help, very well explained process.
30 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you very much Susanne for such a great five star review.
Accident Claim Helpline Team
Very quick to respond to the situation
Very quick to respond to the situation. Very informative always kept me up to date .first class service
28 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you very much Alan for your great five star review.
Accident Claim Helpline Team
I am so pleased with the help l…
I am so pleased with the help l received,spectra made my life easy when l was in the middle of nowhere.thank you so much.this l recommend to people.
27 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you very much Lindiwe for your great five star review. We really appreciate it.
Accident Claim Helpline Team
Everyone was extremely helpful
Everyone was extremely helpful, they explained what would happen etc , lovely polite staff, couldn’t be more helpful
26 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you Jane for taking the time to leave your lovely five star review.
Accident Claim Helpline Team
Winn Solicitors were outstanding
Winn Solicitors were outstanding. I had my car hit no fault of my own and they were so helpful. They gave me amazing support through out my case to make sure I got everything I was owed. I was so worried about what would happen but Winn gave me so much comfort. I could not recommend them enough.
27 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you so very much for your great five star review. We really appreciate it.
Accident Claim Helpline Team
Very professional im really pleased…
Very professional im really pleased with the service ive received so far
21 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you very much Alan for your great five star review. We're pleased that you're pleased.
Accident Claim Helpline Team
Professional and Patient
After being in my first and only accident hopefully, WINN Solicitors has been great, everyone that I spoke to was helpful and patient, as I was still in shock and pain due to the accident everything was easy and the staff are absolutely brilliant, so thank you for all the help and getting things done on my behalf.
18 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you Jamie for taking the time to leave your kind five star review. We hope that you feel better soon.
Accident Claim Helpline Team
Good communication & a very quick and…
Good communication & a very quick and reliable service! My hire car was here the same day, more than happy! 😃
17 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for your wonderful review Shannon, we really appreciate you taking the time to share your experience with us.
Accident Claim Helpline Team
My accident …
They were very professional efficient and extremely quick
16 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for taking the time to share your feedback with us Sandra, we really appreciate it.
Accident Claim Helpline Team.
Right from the first phone call I knew…
Right from the first phone call I knew my issue would be dealt with perfectly and it was thankyou 😊
11 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you very much Georgina for your brilliant five star review. We really appreciate it.
Accident Claim Helpline Team
Excellent Service
I was provided with an excellent service immediately. Everything was explained to me in detail and saved me so much stress and worry. My replacement vehicle arrived the next day. It was delivered to my door. Very impressed with the service.
11 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you Jenny for your great five star review. We really appreciate it.
Accident Claim Helpline Team
Reply from Accident Claim Helpline
Thank you Paula for your great five star review.
Accident Claim Helpline Team
Reply from Accident Claim Helpline
Thank you very much Michael for your great five star review.
Accident Claim Helpline Team
Fay was great...very calm and…
Fay was great...very calm and informative.
7 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you very much Steve on Fay's behalf for your lovely five star review.
Accident Claim Helpline Team
Excellent and prompt supportive service…
Excellent and prompt supportive service , recommended
7 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for your kind feedback Andrea, we really appreciate it.
Accident Claim Helpline Team.
The delivery of my car was really good…
The delivery of my car was really good the guy brining it to be kept me informed during the day about ATA which was good as i didn’t have to stay indoors all day but excellent service thank you
7 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you for taking the time to share your review with us Raquela, we really appreciate it.
Accident Claim Helpline Team.
Very informative and supportive
5 November 2025
Unprompted review
Reply from Accident Claim Helpline
Thank you Carlie for your great five star review. We take pride in supporting our customers following their accident.
Accident Claim Helpline Team
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