Aberdeen Blinds Company Ltd  Reviews 

167
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this reliable company, praising the smooth process from the initial phone call to the final setup. People frequently highlight the exceptionally polite and helpful staff, gorgeous plantation shutters and custom blinds, and quick installation work that leaves absolutely no mess behind in their living spaces. However, some people mentioned occasional scheduling hiccups, minor product adjustments needed after completion, or unexpected delays during the very early project stages. Reviewers noted that while the vast majority of projects proceeded wonderfully, a few individuals experienced frustrating communication gaps or disappointment regarding overall project costs.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the seamless... See more

Staff

Users describe positive interactions with staff, highlighting helpful representatives who are meticulous in... See more

Product

People report positive experiences with product, expressing absolute delight with their new wooden slat... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met your representative on new home, was meticulous in measuring and advising blinds, agtee a fair price. On completion one blind not quite right, removed, sorted a fixed later. Excellent service all... See more

Company replied

Rated 4 out of 5 stars

Slow starters but completed the work very efficiently and left a perfect completed project.

Company replied

Rated 5 out of 5 stars

Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done. The measuring appointment was fast, but I was able to ask lots of qu... See more

Company replied

Rated 5 out of 5 stars

Very professional and friendly made the whole process very simple. I’m totally delighted with my wooden slat blinds. Being a local family business made such a difference can’t praise them enough would... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store

Written by the company

Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(167)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout, was contacted quickly after submitting interest on their website, great advice from the original measure and quote, and installation was done efficiently and the quality of the blinds are great. Would definitely recommend!

2 April 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Georgia,

Thank you for leaving us with an excellent review! We’re delighted to hear about your recent experience with us and we’re so pleased that you would recommend us. Thank you for taking the time to share your experience and we’re delighted you are happy with your new blinds!

Kind regards,

Aberdeen Blind Company

Rated 4 out of 5 stars

The service that was provided to us was…

The service that was provided to us was on time and good.

29 March 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Pinak,

Thank you so much for taking the time to leave a great rating. We really appreciate your business and are so pleased you enjoyed the service provided.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent Service

Recently, Aberdeen Binds fitted new blinds in our Conservatory and the master bedroom. On both occasions we found the lady in the shop to be pleasant, helpful and knowledgeable.
The fitter, who did both jobs had a very pleasant manner, was efficient and a very tidy worker.
We would use them again

25 March 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Ian,

Thank you for your wonderful review. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Fast delivery of my window blinds

Fast delivery of my window blinds, plenty of colour choices to choose from, very friendly helpful salesman and fitter

25 March 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Leanne,

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team receives your feedback – they’ll be thrilled to hear your kind words.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Highly recommend

Was very impressed from start of measuring for day/night blinds to the fitting of them. Staff were so friendly and polite. Would highly recommend Aberdeen Blind Company, speedy delivery

25 March 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello,

Thank you for your great review. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Kind regards,

Aberdeen Blind Company

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