Aberdeen Blinds Company Ltd  Reviews 

167
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this reliable company, praising the smooth process from the initial phone call to the final setup. People frequently highlight the exceptionally polite and helpful staff, gorgeous plantation shutters and custom blinds, and quick installation work that leaves absolutely no mess behind in their living spaces. However, some people mentioned occasional scheduling hiccups, minor product adjustments needed after completion, or unexpected delays during the very early project stages. Reviewers noted that while the vast majority of projects proceeded wonderfully, a few individuals experienced frustrating communication gaps or disappointment regarding overall project costs.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the seamless... See more

Staff

Users describe positive interactions with staff, highlighting helpful representatives who are meticulous in... See more

Product

People report positive experiences with product, expressing absolute delight with their new wooden slat... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met your representative on new home, was meticulous in measuring and advising blinds, agtee a fair price. On completion one blind not quite right, removed, sorted a fixed later. Excellent service all... See more

Company replied

Rated 4 out of 5 stars

Slow starters but completed the work very efficiently and left a perfect completed project.

Company replied

Rated 5 out of 5 stars

Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done. The measuring appointment was fast, but I was able to ask lots of qu... See more

Company replied

Rated 5 out of 5 stars

Very professional and friendly made the whole process very simple. I’m totally delighted with my wooden slat blinds. Being a local family business made such a difference can’t praise them enough would... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store

Written by the company

Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(167)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient. Communication good.

6 September 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Mrs Anne Dodd and Mr Maurice D,

Thank you for leaving a 5-star review. We really appreciate your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Katie,

Thank you for leaving a great review. We are so pleased you are happy with the service provided. Thank you for sharing your experience with us.

Kind regards,

Aberdeen Blind Company

Rated 3 out of 5 stars

Blinds are of adequate quality

Blinds are of adequate quality. However I would say that mine appear to be a fraction too small. The base of the blinds sit a fraction too high on the window sill, the slats don’t close very tightly or are not overlapping enough to prevent light shining through. The fitter claimed that the blinds would slacken off over time and close better !! The fitters also put the cable retaining pins in the wrong place and only at my request did they correct it. My previous blinds from the same company were of a higher standard.

29 August 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Colin,

Thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We’re sorry your experience didn’t match your expectations. Please contact our customer service team on 01224 637 609 and we can arrange a solution to this.

Kind regards,

Aberdeen Blind Company

Rated 4 out of 5 stars

Great blinds but I would not use again

I am really happy with my blinds - great workmanship and fitted quickly with no problems. I would however not use Aberdeen Blind Company again as the person who initially came to measure for the blinds sent me a text message afterwards asking me out on a date. Left me feeling very uncomfortable.

29 August 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Andi,

Thanks for leaving your review. We are so pleased you are happy with your new blinds. However, we are concerned about unwanted communication and will be dealing with this internally.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Great and friendly service from start…

Great and friendly service from start to finish
Good quality blinds

29 July 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Gaynor,

Thank you for leaving us a 5 star rating. We really appreciate your feedback and will pass your lovely comments onto our staff.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Great blinds

Great blinds, great service would definitely recommend!

9 August 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Emily,

Thank you for leaving a great review. We really appreciate you taking the time to leave your feedback.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

3rd time I’ve used this company and…

3rd time I’ve used this company and very efficient good quality blinds !

2 August 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello L Rae,

Thank you for leaving this fantastic review. We are so pleased you are happy with your new blinds and we look forward to welcoming you back soon!

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Quick to come and quote

Quick to come and quote, blinds arrived on time and were fitted well. All in all, a great experience from start to finish.

2 August 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi,

Thank you for leaving us a 5-star rating. We’re delighted to hear about your recent experience with us and are so pleased you were happy with our service.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Very good service

Very good service. I am really happy with my blinds. They look amazing.

22 June 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Kinga,

Thank you for leaving a wonderful review. We are so pleased you're happy with your new blinds.

Thank you for sharing your experience with us we really appreciate it.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Aberdeen Blinds always provide a good…

Aberdeen Blinds always provide a good service

21 June 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Key Moves,

Thank you for leaving us a 5-star review. We really appreciate you taking the time to do this.

Kind regards,

Aberdeen Blind Company

Rated 4 out of 5 stars

Over all good service

5 June 2022
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Imogen,

Thank you for leaving a great review. We really appreciate you taking the time to share your rating with us.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Friendly & helpful staff. Prompt service

23 May 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Angela,

Thank you for your wonderful review, it has made our day!

We’ll make sure the entire team receives your feedback – they’ll be thrilled to hear your kind words.

Thank you for taking the time to share your feedback with us. It’s our pleasure to serve customers like you.

Kind regard,

Aberdeen Blind Company

Rated 4 out of 5 stars

Ordering and fitting were…

Ordering and fitting were straightforward.The fitter was very good .There was a minor problem with the blind which was not possible to correct.It works reasonably well however.

9 May 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Stephen,

Thank you for taking the time to leave us a review, we really appreciate your feedback.

If you are still having an issue please contact our office on 01224 637 609.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello,

Thank you so much for taking the time to leave us a 5-star review. We’re so grateful that you took the time to share your feedback with us.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Replacement blinds

Replacement blinds were measured, made and installed quickly. Dates given were kept to. Really happy with the service.

6 May 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello,

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our service.

We really appreciate you taking the time to share your rating with us.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Good service from first contact to…

Good service from first contact to completion,clean tidy job.

6 May 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Mr Smith,

Thank you for this great review! We are so glad you enjoyed our service and hope to see you again.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent variety of designs and…

Excellent variety of designs and timescales are prefect for ordering and installations. Sale and installer person, I found that highly experienced.

6 May 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Johnson,

Thank you for this lovely review. We really appreciate you taking the time to leave your feedback and hope you love your new blinds.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Brilliant service and really happy with…

Brilliant service and really happy with my blinds.

27 April 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi,

Thank you for leaving a great review. We are so pleased that you love your new blinds.

We’re so grateful that you took the time to share your feedback with us.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent Blinds and Service

Excellent Service and Product Quality

19 April 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Murray,

Thank you so much for your positive feedback! We’re thrilled to hear you are pleased with our service and product quality.

Kind regards,

Aberdeen Blinds Company

Rated 5 out of 5 stars

Great blinds

Good service from measuring to fitting very nice helpful staff
definitely recommend.

6 April 2022
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Helen,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

We’re so grateful that you took the time to share your feedback with us.

Kind regards,

Aberdeen Blind Company

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