My faith in A2C cars has been fully restored. We had pre booked a return trip from Birmingham Airport after experiencing a few issues on our original trip to the airport. My thanks to Jason in the off... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Called last minute as couldn’t locate driver through Uber. Advised taxi would be 15-20 minutes as it was prayer time, however taxi arrived in less than 10 minutes. Driver was friendly and approac... See more
Couldn’t be more pleased with the service that I received today from A2C Cars. Great communication, arrived exactly on time and even got out of the car when he noticed that I was using a walker, poppe... See more
Company replied
Have used A2C three times in the last two days as needed to get to and from work as not able to use own car due to weather. All three drivers have arrived on time been very polite and friendly. Had bo... See more
Company replied
Company details
Written by the company
24/7 Private Hire Taxi Company. Covering all UK, airports, train stations, access to work, parcels and business accounts
Contact info
55 Bassano road, B650dj, Rowley regis, United Kingdom
- 01215598080
- bookings@a2c-cars.co.uk
- a2c-cars.co.uk
4.8
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Called last minute as couldn’t locate…
Called last minute as couldn’t locate driver through Uber.
Advised taxi would be 15-20 minutes as it was prayer time, however taxi arrived in less than 10 minutes.
Driver was friendly and approachable.
Call handler was informative, clear and professional.
2nd time using A2C for last minute booking in which a taxi has arrived quickly. Would highly recommend
22 May 2026
Unprompted review
As always a to c never disappoint
As always a to c never disappoint, had two lovely drivers today with immaculate cars one going and one coming back on my journey, always polite kind and really lovely to talk to 😀
16 May 2026
Unprompted review
Reliable and friendly …
Friendly & helpful service had a return Birmingham airport run.Pick up on the 24th then a late night flight on the 1st and our driver was very pleasant and chatty. Had used Brookleet for 30
plus years, this will now be our go to for the airport .
1 May 2026
Unprompted review
Fantastic service as usual
Fantastic service as usual. Had a very anxious nervous passenger (my granddaughter) and she was completely made at ease and she she felt so comfortable xx Thank you Scott x
29 April 2026
Unprompted review
100% positive experience so far with A2C Cars
Last week, Driver 34 Marin made my journey from Halesowen to Birmingham very enjoyable. Great non-stop conversation and smooth journey. I've been using A2C Cars several times each week for the past three months, and I highly recommend this company.
1 April 2026
Unprompted review
Hassle free
Hassle free. Kept informed via txt. Car arrived at time stated. The Driver was polite. Excellent from start to finish. Would recommend.
6 April 2026
Unprompted review
Always a positive experience.
Operator Dave is pleasant,polite and informative, the drivers are friendly & importantly, always on time.
A2C will never let you down.
1 April 2026
Unprompted review
Arrived earlier than time was great…
Arrived earlier than time was great atmosphere very friendly great conversation was interesting to know about different topics made me and daughter feel so comfortable
26 March 2026
Unprompted review
Great service
Easy to book. Great airport drop off and pick up service. Punctual and friendly driver (driver 01). Clean smart car. Make sure you book A2C taxis and not Brookfleet which was the previous name and different owner who's service is still operating and much inferior in my opinion.
15 March 2026
Unprompted review
Reply from A2c Cars
Hi Angela, thank you so much for your kind feedback! We're really glad to hear that you found the booking process easy and that your airport transfers went smoothly. It’s great to know Driver 01 made a positive impression with a punctual and friendly service, and that you appreciated the cleanliness and comfort of the car. We’re grateful for your support and recommendation it truly means a lot to us. We look forward to your future journey with A2C Cars.
Last night ordered taxi for 8.20am for…
Last night ordered taxi for 8.20am for the next day turned up at 8.41am, when I got outside I was talking to the council for about 2 minutes as I have a issue with something and the driver had a cheek to beep at me for talking while he was 20 minutes late, made my son late for college
11 March 2026
Unprompted review
Reply from A2c Cars
Hi Dawn, we’re very sorry to hear about your experience and the delay to your booking. We understand how important punctuality is, especially when it affects getting to college on time, and we sincerely apologise for the inconvenience caused. The driver arriving late and then beeping was not the level of service we aim to provide, and we appreciate you bringing this to our attention. We will be addressing this internally to ensure it doesn’t happen again. If you’re happy to do so, please get in touch with us directly so we can look into this further and make things right for you.
Excellent customer care
Excellent customer care. Friendly, reliable, clean cars,always easy to use
10 March 2026
Unprompted review
Reply from A2c Cars
Hi Mandy, thank you for choosing A2C Cars and for sharing your experience. We’re very pleased to hear that our team, vehicle standards, and ease of service met your expectations. Your feedback is greatly appreciated.
Booked for a return journey to Birmingham
Booked for a return journey to Birmingham airport and was very pleased. Arrived on time in both directions and the drivers were very friendly. Would highly recommend 👌
21 February 2026
Unprompted review
Reply from A2c Cars
Hi Cheryl, thank you for your kind recommendation. We’re delighted to hear that your return journey to Birmingham Airport ran smoothly and that our drivers provided a friendly and punctual service throughout. We truly appreciate your feedback and look forward to your next journey with A2C Cars
Great service,
Journey to Birmingham Airport this morning was very pleasant, driver helpful and very nice, thank you.
28 February 2026
Unprompted review
Reply from A2c Cars
Hi Geoff, thank you for your kind feedback. We’re delighted to hear your journey to Birmingham Airport was pleasant and that your driver was helpful and courteous. We appreciate you choosing A2C Cars and look forward to serving you again.
Thank you 001
001. Thank you for taking me and my sister to the airport.. On time, helpful, really interactive with us..
I would use again..
5 star
24 February 2026
Unprompted review
Reply from A2c Cars
Hi Janet, thank you for your wonderful feedback. We’re delighted to hear that you and your sister had a positive experience, and that your driver was punctual, helpful, and engaging throughout the journey. We truly appreciate your 5-star rating and look forward to serving you again
Arrived on time good notifications…
Arrived on time good notifications beforehand will use again definitely
25 February 2026
Unprompted review
Reply from A2c Cars
Hi Martyn, thank you for your great feedback. We're pleased to hear that you found our service punctual. We truly appreciate your support and look forward to your future journeys with A2C Cars.
just started to use A2C taxi service…
just started to use A2C taxi service the are always on time ,professional & very polite highly recommended will certainly use again
joseph
10 February 2026
Unprompted review
Reply from A2c Cars
Hi Joseph, thank you for your wonderful feedback. We're delighted to hear that your experience with A2C Cars has been punctual, professional, and polite. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to your future journeys with A2C Cars.
SUPER SERVICE
My faith in A2C cars has been fully restored. We had pre booked a return trip from Birmingham Airport after experiencing a few issues on our original trip to the airport. My thanks to Jason in the office for arranging the pick up from the airport. However the true star was our driver known as No10. He was bang on time, we did not have to wait a second. He was chatty and offered to stop off on the way to buy milk and provisions after our holiday. A true gentleman and am happy to recommend them.
8 February 2026
Unprompted review
Reply from A2c Cars
Hi Roger, thank you for your thoughtful and detailed feedback. We're really pleased to hear that your faith in A2C Cars has been restored following your recent journey.
We appreciate your kind words about our team and are glad the arrangements for your return trip went smoothly. It’s especially great to know that your driver provided such a punctual, friendly, and accommodating service those extra touches can make all the difference after a holiday.
Your recommendation means a great deal to us, and we truly appreciate your continued support. We look forward to welcoming you back again soon.
Great service.Driver arrived even a bit…
Great service.Driver arrived even a bit earlier,was on time leaving.Car 64 was clean,driver was polite.Well done.Thank you.
2 February 2026
Unprompted review
Reply from A2c Cars
Hi Alex, thank you for your kind feedback. We're delighted to hear that you were pleased with the service, from the early arrival to the punctual departure. It’s great to know that you found the vehicle clean and the driver polite, as we always strive to deliver a smooth and comfortable experience. We truly appreciate your support and look forward to your future journeys with A2C Cars.
Not used taxis for some years
Not used taxis for some years, had occasion to use A2C several times in last few weeks. Very easy to book. Very punctual. Friendly drivers. Would highly recommend
27 January 2026
Unprompted review
Reply from A2c Cars
Hi Mrs Davis, thank you for your lovely feedback. We're delighted to hear that after some time away from using taxis, your recent experiences with A2C Cars have been so positive. It’s great to know that you found our booking process easy, our service punctual, and our drivers friendly. Your recommendation means a great deal to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.