A-List Lace Hair Reviews 

170
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Customers frequently mention that the expert staff are exceptionally welcoming, professional, and attentive during every visit, making everyone feel truly valued and special. Consumers also love the natural look and high quality of the human hair wigs, which feel extremely comfortable, style beautifully, and stay fresh for a long time. Some reviewers were not happy with the product durability, noting that certain pieces experienced unexpected shedding, thinning, or quality issues over time. A few other people also felt that fitting, sizing, and overall service consistency did not always meet their initial expectations.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the amazing hair quality, soft texture,... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is consistently friendly, welcoming, and... See more

Service

People report overwhelmingly positive experiences with the service, highlighting professional staff and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the hair is amazing and... See more

User experience

Clients share positive opinions on user experience, describing it as amazing and enjoyable from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I travel from afar to trust A List with my hair and styling, and they never disappoint! The stylists are always on point, taking their time to ensure I look amazing. I've had various appointments and... See more

Company replied

Rated 5 out of 5 stars

I arrived late because of train delays also travelling from Essex is not an easy journey, but A-List Lace Hair consultant Asher was so welcoming and understanding and made me feel so comfortable bec... See more

Company replied

Rated 5 out of 5 stars

As soon as I walked into the salon, I was made to feel comfortable by all the stylists. I had my wig styled by Giselle and the hair that I left with was the best that I have ever had styled. The... See more

Company replied

Rated 5 out of 5 stars

Love this place and would highly recommend it! The lace wig I brought is fantastic - great quality and looks very natural. The best wig I have ever had! The service is great - really professiona... See more

Company replied


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

170 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(170)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My consultation and fitting was great

My consultation and fitting was great! The ladies are all extremely helpful and patiently answered all my questions! The quality and the look of the wigs are amazing, the hairlines are ultra realistic and can be slipped on easily.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

My Consultation On The 14/2/2023 With…

My Consultation On The 14/2/2023 With Merline Was Great, She Was Very Helpful, Attentive And Made Sure I Was Happy With My Wig Choice! My Fitting Yesterday 23/3/2023 With The Lovely Toya Was Fantastic She Fitted And Styled My Wig To Perfection, I Wore My Wig When I Went Out Last Night And Got So Many Compliments, Very Happy Customer Here😊👌🏼!!! Thank You So Much Ladies!

23 February 2023
Unprompted review
Rated 5 out of 5 stars

They pay attention to detail,great customer service!

Where do I start?! This was my first wig. I decided to book a free consultation after shopping online and careful consideration. I am glad I did! I definitely recommend and I am also looking forward to making another purchase soon! Really impressed with the ambience and service. The ladies are all really lovely! They were very patient and polite.
When it came to picking the right unit, they were patient and gave lots of good advice until I was confident and happy with my choice. The fitting was done perfectly.The wigs are great quality and lightweight If you are not sure of your wig size, book a consultation!

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Great wigs & great service

I came with a wig in mind but I knew I was going to change my mind. I had a variety of wigs that was given to me to try. Service was very friendly. Merline is patient and is a conversationalist without it being tedious. It’s my 2nd time purchasing a wig and I know I’ll definitely be coming back.

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, made me feel so comfortable & relaxed and helped me decide which wig was perfect for me. Friendly staff and received the warmest welcome ❤️

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing brand, great service!

The staff who initially greeted me was very welcoming and friendly. She took her time in assisting me with my purchase.
She was also happy to show me other items when I asked about their other services.
I purchased their virgin Brazilian body wave. I fell in love with the hair immediately after slipping it on 😍

Their site is very presentable; clean and tidy. It is also easy to locate.

Overall, this was a pleasurable experience and will definitely be returning for other types of hair.

4 February 2023
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, stylist very professional and experienced in her field. Extremely satisfied and would recommend AList products to anyone looking for a new look

31 January 2023
Unprompted review
Rated 5 out of 5 stars

A+ service

The customer service at A List hair is spectacular. They were very attentive upon arrival & were able to accommodate me with no appointment. Beautiful professional accommodating team! & the hair is prime time hair. A+

2 February 2023
Unprompted review
Rated 5 out of 5 stars

All their units are top quality

All their units are top quality, previous units have lasted well over two years so absolutely glad to be back and the service was amazing. Highly recommend A list Hair.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Good experience overall

Good experience overall. Very satisfied with my wig. I purchased it in store and it was coloured for me. The wig genuinely presents as shown on Instagram once it is placed on you. Staff are friendly. I chose to have 50 installation there but I realised later that I was not a big fan of leaving visible amount of lace which I initially did at the salon notably that I am not a that good in the wig game. So I readjusted the lace to my liking’s once I got home. Wig is very secured although I did the big chop of my locks last week. I do recommend. I advise you to be ready to spend money for that quality.

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Thank you for my purchase

Thank you for my purchase! I brought body wave 26inch, lace front wig with 180% density. The service was excellent from Ify - thank you 😊 I would recommend this hair it is really beautiful and soft and styles really well. This is my third repeat order

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing wigs !!

First time here
Very welcoming and friendly. Asher is amazing !!
Love their wigs !! Destiny did an excellent job

27 January 2023
Unprompted review

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