99home.co.uk Reviews 

1,800
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, often going above and beyond to provide support and ensure a smooth process. Many highlight the professionalism, friendliness, and helpfulness of individual team members, commending their excellent customer service and efficient response times. Queries are addressed quickly, even outside regular hours, contributing to a positive overall user experience. However, some customers also noted significant issues with communication, describing it as slow or unresponsive, with questions often going unaddressed. A few people also felt the company was unprofessional, mentioning instances of not listening to concerns or pushing unnecessary features.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, responsiveness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Response time

Customers consistently note positive experiences with response time, praising the quick and efficient replies... See more

User experience

Customers had positive experiences with user experience, finding the process smooth and easy to navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Craig at 99homes.co.uk for his exceptional service. He truly went above and beyond to ensure everything was handled correctly, showing a level of dedication that is rare in the industry... See more

Company replied

Rated 5 out of 5 stars

Amit and his team were amazing from sign up to sale of the house! He went above and beyond - accommodation of our listing request even on Boxing day to go live - now that is service! The produ... See more

Rated 5 out of 5 stars

99 homes have been what I can only describe as perfect landlords. Craig is always prompt in responding and resolves any issues quickly. We become aware of some damp in the property, and from the first... See more

Company replied

Rated 5 out of 5 stars

★★★★★ Excellent service that stands out from the rest I’ve used several estate agents over the years, including Connell's, so when I found 99 Homes online I was a bit hesitant to try another. But... See more


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Rental Agency

Written by the company

We at 99home.co.uk, an online and hybrid estate agent take pride in offering the most competitive pricing packages to sell or let your property. Starting from just £49 for letting service and £99 for sell services, we offer three different packages, tailored to suit your specific needs. Your property is listed on all major online real estate portals like Rightmove, Zoopla. Our team of real estate sales professionals is readily available at your service and provides you with all the necessary support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,800)

279 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Exactly what I wanted from this service. I loved knowing I could manage the viewings and sales process myself and save ££££s by not going through an agent, while still being advertised on the big portals like Rightmove and Zoopla.

Doing the viewings personally gave me full control and, I believe, helped achieve a sale price beyond my expectations. I was able to give buyers real confidence because I knew far more about my home and the local area than any agent ever could.

I will definitely be using this service again and would highly recommend it

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I've had an excellent experience working with 99Home. From start to finish, Srushti and Anil were professional, knowledgeable, and genuinely committed to helping. Every step of the process was handled efficiently, and any questions I had were answered clearly and promptly.

What stood out most was the level of courtesy and respect shown throughout my interaction. It’s clear that this agency values transparency, organization, and public service. The team went above and beyond to ensure everything was completed smoothly and on time.

Thank you for your hard work and commitment.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Selling my property with 99home was a good decision!

Selling my property with 99home was easier than I expected. Early stages were simple and quick in terms of supplying details, having photos/ floorplan done and getting all the details online. I opted to manage viewings myself and this was quite straightforward via the dashboard, however I'm not sure if updates I made went back to 99home. However whenever I contacted them for help/ updates they were always very quick and responsive, especially Amit Patel who assisted me ably and patiently up to the point the sale was made. They have me great service and I would definitely use them again.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

We started working with 99homes Ltd…

We started working with 99homes Ltd about a week ago, and it has been a great experience so far. Smita has been very cooperative, and Ashish as well—both have been extremely supportive and professional. It’s been a pleasure working with you, and we look forward to building a long-term working relationship.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been speaking with a very…

I have been speaking with a very helpful lady today called Srushti. Who was very helpful and reassuring. As you can imagine I have been very inpatient about finding myself a house for me and my daughters and Srushti has been very helpful and kind keeping me informed.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Amit and his team were amazing from Start to Finish!

Amit and his team were amazing from sign up to sale of the house! He went above and beyond - accommodation of our listing request even on Boxing day to go live - now that is service!

The product offers exceptional value, great, highly responsive service and ultimately a way into Rightmove, Zoopla & OntheMarket without the huge high street comission.

Would I recommend them - for sure!
Would I use them again - you bet!

Thanks Amit & team for your support throughout!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Our company was looking to advertise an office for rent and we have returned to 99home as we have had good experience with them in the past. They have been easy to contact by phone (no waiting times, able to deal with queries) and I spoke with Vivek who again was helpful and polite, able to assist with my specific questions, offered us a reduced rate if we took multiple months with Rightmove up front. Our ad was dealt with speedily and efficiently and live within an hour - thank you Vivek.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

A positive outcome

Very prompt friendly and responsive communication. Very helpful in bringing our contract to a swift conclusion.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

5* experience with 99Home

5* experience with 99Home. Bought and sold a property with them. Staff always go above and beyond. Sagrika was especially helpful and supportive. Would recommend!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Vivek was very helpful

Vivek was very helpful, professional, and easy to deal with throughout the viewing process. He answered all my questions clearly and made everything straightforward. Highly recommended.

24 January 2026
Unprompted review

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