website looks like its from pre-windows 1995. website also misleading as it states travels to my area. email reply says they wanted to send a courier to collect. be very caucious of anyone collecti... See more
Company replied
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See what reviewers are saying
I highly recommend 991 organisation and their professional team that have been around for years. I have been buying from their music store for many many years. Their turn around time on placed and p... See more
Vinyl came in excellent condition, as new. Very well packed, it took an extra ten days because of customs in Ireland, but not the company's fault ( blame Brexit). Very happy with my rare record. I am... See more
Just very pleasantly surprised to find a new website for those hard to come by records. I chose second class postage (I work for Royal Mail so I know what I’m doing 🤓) and it arrived the following da... See more
Company details
Information provided by various external sources
New, Rare, Vintage, Deleted & Import Vinyl Records, LPs, 7", 12"s, CDs, CD singles & Music Memorabilia from the 60s to present day
Contact info
Esprit House, Railway Sidings, DA13 0YS, Meopham, United Kingdom
- 01474815010
- sales@991.com
- 991.com
4.5
Excellent
702 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In well over 12 years I have had nothing but…
In over 12 years I have had nothing but praise for 991, from the staff, the website through to items purchased (well over 100) from posters, singles, LPs and tapes.I have used the next available item numerous times and they have contacted me when they have one. All items I purchased have been as described or better.So I find them a great company to buy from
The only thing that can’t comment on is the customer care / service. But that is due to never having to complain about anything 👌
3 November 2025
website looks like its from pre-windows…
website looks like its from pre-windows 1995.
website also misleading as it states travels to my area.
email reply says they wanted to send a courier to collect.
be very caucious of anyone collecting items before recieving payment.
2 November 2025
Unprompted review
Reply from 991.com
Thanks for your review relating to our 991.com site. Please can you provide more info about yourself so we can investigate this further? (We will ask Trustpilot to also request more info too.) We have been buying for over 30 years and clearly set out how our buying process works on our main/more modern buying website at Vinyl-Wanted.com this reassures sellers of what to expect at all times. Thanks, Cathryn
Gr8 website
Gr8 website, easy to use, fantastic prices and the product always arrives in excellent condition and gr8 packaging.
15 April 2025
Excellent Service
As a returning customer, trust is everything. This company is brilliant and deliver a great service.
28 June 2025
Good experience
Quick delivery and a very good package with careful handling of the vinyl albums.
5 May 2025
Reply from 991.com
Hi Stewart, thank you for your feedback. We are sorry that you were unhappy with the website. However, we hope that the rest of the service was great and that you are happy with your order. The invoice does include the artist and title of the item ordered along with a short part of the description. We now have a new website that is easier to search and use and offers more payment options – www.rarevinyl.com is our new website.
Very good reliable service very well packed;very good price will use again everything about this company is good
Very good reliable service very well packed
17 April 2025
I bought from another country
I bought from another country. I received the product in practically a week. When I had a question, 991 responded immediately. A very reliable store.
3 March 2025
Great for building your collection
Good pricing, item in great condition as advertised and sensibly packaged. Arrived swiftly.
19 February 2025
Quality, value, and service
Quality, value, and service…
…are all important to me and you achieved all three on my recent purchase of the deluxe 2-CD edition of Who’s Next. A fair price, good delivery time, very good packaging, and product in pretty much as-new condition. Thank you :-)
4 February 2025
Unsecure website
Unsecure website, after emailing about a deceased relatives collection (the only email I sent regarding this), I received a spam message asking for help regarding my deceased relatives estate and looking for me to reply giving details.
Company also came back to say they wouldn’t view the collection because it was in Dublin despite being plastered all over the webpage that they travel to Dublin.
13 February 2025
Unprompted review
Great quick service and careful…
Great quick service and careful packaging. Thank you!
10 January 2025
Quick delivery great price
Quick delivery great price, above all great condition vinyl
16 January 2025
Glen came down and looked through my…
Glen came down and looked through my records and took them the same day. I had to sell my collection as I’m moving away and sadly have no space for them any longer. Glen was kind, communicative and very helpful. A very efficient and swift process.
5 February 2025
Unprompted review
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