Fabulous customer service and speedy delivery. Literally my beautiful necklace arrived less than 24 hours after purchase. Wrong length necklace sent but new one sent out straight away. The necklace it... See more
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Fashion Jewellery for every occasion. Our aim is to make expensive jewellery accessible to all! We stock stunning ranges of necklaces, earrings, rings, bracelets and much more, all at affordable prices.
Unit 21, Metquarter, L1 6DA, Liverpool, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 month
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Excellent customer service, listened and solved my issue straight away. Professional and empathetic. Would recommend and buy again with reassurance.
My friends bought me a beautiful kiss ring and bracelet for my birthday, I needed to exchange the ring and this was effortless. Great communication with team and super fast exchange. Fully recommend

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Bought as a present for a friend simple to order and pick up from shop I hope she likes it her birthday Next week.

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Bought 2 items for my daughters 21st birthday. Much smaller in reality when they arrived so I sent them back. Company has refunded me less than half what I paid and have not responded to my emails querying this.

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Customer service was excellent they went above and beyond in kindness & flexibility! They agreed to an exchange for me promptly to a different pendant & honouring a deal offer as kind gesture. I couldn’t be happier with service, my new item and that my exchange was posted out the next working day after returned item reached them! Couldn’t be more grateful! All my thanks again- Alice

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Bought the set and thought it was gorgeous for my daughter to wear on her prom to match her dress, but disappointed in the size of the necklace as u just about see the leaf

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Recieved a bracelet as a Christmas gift and when I opened it, it was completely tarnished. Contacted customer service and was told nothing they would do since I didn’t have a receipt. Never come across a company selling faulty items and refusing to exchange! Especially after Christmas. Will definitely be avoiding this company in the future

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Ordered a pair of clover earrings for mothers day, delivery was really quick. Earrings are gorgeous, not tiny at all, and not flimsy. Would highly recommend.

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Customer Service Team went above and beyond to help me recall the parcel and make sure i received it, after i incorrectly entered my postcode and didn’t realise until my parcel had been dispatched. Items received with super fast delivery and all all 3 necklaces and earrings are beautiful ❤️. Highly Recommend Say it with Diamonds xx

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I got my mom the may birthstone for Mother’s Day. Brought it two days ago and it arrived today very nice piece 100% recommend

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Fantastic item daughter is delighted I’ve purchased plenty from here and will continue great stuff thank you

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Every piece I have got for myself an family members have been amazing, love the pieces from here

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Sent the wrong item and impossible to return, very disappointed has I needed the baby cross bangle yellow gold for my granddaughter 1st birthday gift

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Received wrong item, customer service was excellent dealt with my issue very fast

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I had a problem with my order and Millie was quick to help and resolve my issue, she has great customer service and I love my items I have received, will definitely order again

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I brought my 5 year old daughter in today to have her ears pierced. I hadn’t booked an appointment but they fitted us in which was great. Becky was lovely with my little girl and explained everything to her. It was quick and simple and my little girl is over the moon. The choice of earrings is fab aswell! Highly recommend :) xxx

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