Say It With Reviews 1,186

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and high-quality products, often highlighting their excellent value and beautiful presentation. The staff receives frequent commendation for being helpful, professional, and friendly, contributing to a positive shopping experience. Additionally, many consumers appreciate the speedy and efficient delivery service. However, some customers reported issues with customer service, citing slow responses or difficulties with returns and exchanges. A few people also experienced receiving incorrect items or products that were smaller than expected, and in some instances, items arrived damaged or tarnished.

What people talk about most

Product

Reviewers mention positive feedback about product quality and value. Customers consistently praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the beautiful and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their professionalism,... See more

Based on these reviews

Rated 5 out of 5 stars

Fabulous customer service and speedy delivery. Literally my beautiful necklace arrived less than 24 hours after purchase. Wrong length necklace sent but new one sent out straight away. The necklace it... See more

Company replied

Rated 5 out of 5 stars

Bought the Amethyst earrings, bangle and ring for my daughters birthday and a gift bag. Absolutely beautiful jewelry, lovely packaging and a great price. Will be looking at the Aquamarine range for ne... See more

Company replied

Rated 5 out of 5 stars

I have purched kiss collection chain for my self, & bracelets for my Mum & Daughter... The compliments we get are amazing, so much so, one of My Clients asked me to order her the set too. . I'm aft... See more

Company replied

Rated 5 out of 5 stars

Purchased my daughter the advent calendar, which I can’t wait to give her. After a sneak peak is beautiful!!! Then bought the cathedral ring, as a treat for myself, absolutely stunning!! Fast delivery... See more


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service

Written by the company

Fashion Jewellery for every occasion. Our aim is to make expensive jewellery accessible to all! We stock stunning ranges of necklaces, earrings, rings, bracelets and much more, all at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, listened and solved my issue straight away. Professional and empathetic. Would recommend and buy again with reassurance.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Kiss bracelet and ring

My friends bought me a beautiful kiss ring and bracelet for my birthday, I needed to exchange the ring and this was effortless. Great communication with team and super fast exchange. Fully recommend

2 April 2026
Unprompted review
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Reply from Say It With

Hi Gaynor,

Thank you so much for your lovely review. We are so glad you are pleased with our service!

Love,
SIW x

Rated 5 out of 5 stars

Bought as a present for a friend simple…

Bought as a present for a friend simple to order and pick up from shop I hope she likes it her birthday Next week.

27 March 2026
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Reply from Say It With

Hi Julie,

Thank you so much for your lovely review. We hope your friend loves her birthday present!

Love,
SIW x

Rated 1 out of 5 stars

Wrong order sent

27 March 2026
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Reply from Say It With

Hi,

If you email us at enquiries@sayitwith.com with your order number we will be happy to help and resolve this for you.

Thank you x

Rated 1 out of 5 stars

Bought 2 items for my daughters 21st…

Bought 2 items for my daughters 21st birthday. Much smaller in reality when they arrived so I sent them back. Company has refunded me less than half what I paid and have not responded to my emails querying this.

14 March 2026
Unprompted review
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Reply from Say It With

Hi Victoria,

I am unable to locate your email but please email us at enquiries@sayitwith.com, along with your order number and we will respond.

Thank you x

Rated 5 out of 5 stars

Service and jewellery Exceeded expectations !!

Customer service was excellent they went above and beyond in kindness & flexibility! They agreed to an exchange for me promptly to a different pendant & honouring a deal offer as kind gesture. I couldn’t be happier with service, my new item and that my exchange was posted out the next working day after returned item reached them! Couldn’t be more grateful! All my thanks again- Alice

17 March 2026
Unprompted review
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Reply from Say It With

Hi Alice,

Thank you so much for your lovely review we are so pleased you are happy with our service.

Love,
SIW x

Rated 5 out of 5 stars

Bought the set and thought it was…

Bought the set and thought it was gorgeous for my daughter to wear on her prom to match her dress, but disappointed in the size of the necklace as u just about see the leaf

4 March 2026
Unprompted review
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Reply from Say It With

Hi Tracey,

We are so sorry you were not happy with the necklace from our clover set.

If you would like any further assistance please email us at enquiries@sayitwith.com and we will be happy to assist further.

Love,
SIW x

Rated 1 out of 5 stars

Faulty Christmas gift and refused exchange

Recieved a bracelet as a Christmas gift and when I opened it, it was completely tarnished. Contacted customer service and was told nothing they would do since I didn’t have a receipt. Never come across a company selling faulty items and refusing to exchange! Especially after Christmas. Will definitely be avoiding this company in the future

12 January 2026
Unprompted review
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Reply from Say It With

Hi Jade,
Thank you for your message.
I’m sorry, but we’re unable to assist further without proof of purchase. For all in-store purchases, a paper receipt is provided at the time of purchase, and for online orders, an order confirmation is sent via email.
If you’re able to provide valid proof of purchase, we’ll be more than happy to look into this further and assist you.
Thank you for your understanding.

Rated 5 out of 5 stars

Ordered a pair of clover earrings for…

Ordered a pair of clover earrings for mothers day, delivery was really quick. Earrings are gorgeous, not tiny at all, and not flimsy. Would highly recommend.

12 March 2026
Unprompted review
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Reply from Say It With

Hi Emma,

Thank you so much for the lovely feedback.

We are so happy you are pleased with your purchase x

Rated 5 out of 5 stars

Customer Service Team went above and…

Customer Service Team went above and beyond to help me recall the parcel and make sure i received it, after i incorrectly entered my postcode and didn’t realise until my parcel had been dispatched. Items received with super fast delivery and all all 3 necklaces and earrings are beautiful ❤️. Highly Recommend Say it with Diamonds xx

9 March 2026
Unprompted review
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Reply from Say It With

Hi Natalie,

Thank you so much for the lovely comments. We will pass them across to our customer service team.

Love,
SIW x

Rated 5 out of 5 stars

I got my mom the may birthstone for…

I got my mom the may birthstone for Mother’s Day. Brought it two days ago and it arrived today very nice piece 100% recommend

6 March 2026
Unprompted review
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Reply from Say It With

Hi Grayson,

Thank you so much for the lovely feedback.

We are so happy your mum loves her present!

Thank you,
SIW x

Rated 5 out of 5 stars

11-11 ring

Fantastic item daughter is delighted I’ve purchased plenty from here and will continue great stuff thank you

26 February 2026
Unprompted review
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Reply from Say It With

Hi Richard,

Thank you so much for your review.

We really appreciate it.

Love,
SIW x

Rated 1 out of 5 stars

Sent the wrong item and impossible to…

Sent the wrong item and impossible to return, very disappointed has I needed the baby cross bangle yellow gold for my granddaughter 1st birthday gift

21 February 2026
Unprompted review
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Reply from Say It With

Hi Kathleen,

If this hasn't been resolved please email us at enquiries@sayitwith.com and we will be happy to help x

Rated 5 out of 5 stars

Received wrong item

Received wrong item, customer service was excellent dealt with my issue very fast

18 February 2026
Unprompted review
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Reply from Say It With

Hi Amelia,

We are so happy this was resolved quickly by our customer service team.

Thank you for your understanding on the matter x

Rated 5 out of 5 stars

Great customer service

I had a problem with my order and Millie was quick to help and resolve my issue, she has great customer service and I love my items I have received, will definitely order again

19 February 2026
Unprompted review
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Reply from Say It With

Hi Jade,

Thank you so much for your lovely review and feedback.

We will be sure to pass your comments over to Millie and so glad she could assist!

Thank you,
SIW x

Rated 5 out of 5 stars

Ear piercing

I brought my 5 year old daughter in today to have her ears pierced. I hadn’t booked an appointment but they fitted us in which was great. Becky was lovely with my little girl and explained everything to her. It was quick and simple and my little girl is over the moon. The choice of earrings is fab aswell! Highly recommend :) xxx

18 February 2026
Unprompted review
Say It With logo

Reply from Say It With

Hi Emily,

Thank you so much for your lovely feedback and comments regarding Becky.

We will be sure to pass your comments over to her!

Thank you,
SIW x

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