3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great end to end experience

Great end to end experience: prompt and clear response to my request for quotation, good communication throughout the process, comprehensive and well written survey.

15 July 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Mark Thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Impressed by the level of detail in the…

Impressed by the level of detail in the report, efficient and timely communication throughout the process, and general helpfulness of personnel. Thank you.

18 July 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Very rapid and fair feedback.

3 July 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Rachel Thank you for kind words ☺️

Rated 5 out of 5 stars

Professional

Very professional and responsive service to meet our tight timeframe

24 June 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jane Thank you for your lovely review I will pass it on to Liz and Amanda

Rated 5 out of 5 stars

Excellent Surveyors

We recently used 3 Counties Surveying for a L2 homebuyers report. They were professional, personable and quick to respond to any queries. Liz our surveyor called us the same day as she visited the property to go over everything, and we had the report back within two days. Liz’s survey and report were very thorough. She identified a roofing issue which would have costs us thousands if we hadn’t been made aware of this. We were extremely grateful that we had chosen to use 3 Counties with Liz conducting the survey.

1 April 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi April thank you for your lovely review I will pass it on to Liz

Rated 5 out of 5 stars

House survey

A very efficient, informative and helpful service

18 June 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jeremy. Thank you for your lovely review I will pass it on to the team

Rated 5 out of 5 stars

very professional surveyors

I found 3 Counties Surveying to be highly skilled and professional. They have a great attention to detail and their reports are thorough and comprehensive, providing me with all the necessary information i needed.

Their team is knowledgeable and experienced and very helpful and their expertise and dedication to their work make them a trusted and reliable company.

1 July 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Thank you for your lovely review I will pass it on to the team

Rated 5 out of 5 stars

Professional and Friendly

Professional and friendly. Would recommend Tony who was very knowledgable and patient with all my questions.

12 April 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Emma thank you for your lovely words 😊

Rated 5 out of 5 stars

Highly Recommended

Every aspect of my experience with 3 Counties Surveying was excellent. Liz, who did my survey, was very thorough and her report detailed exactly what I should be doing before I completed my purchase. As someone who hadn't moved house in over 30 years this was extremely helpful. And thank you to Amanda for her arrangements and for keeping me updated. This company is a pleasure to deal with; expert, professional, helpful and friendly. I absolutely recommend them and would use again.

3 June 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Sarah. Thank you for your lovely review. I will pass this onto Liz and Amanda ;-)

Rated 5 out of 5 stars

Highly recommended

We have used 3 Counties twice in recent months and would recommend them very highly. They are incredibly knowledgeable and very efficient and helpful.

6 June 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Penny. Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Great service

Great communication from Hayley and Tony. We received a summary call from Tony and a thorough survey report within 1 working day of survey. Would highly recommend this company.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service throughout

Tony was extremely knowledgable, highly professional and very personable. Communication with Tony and Hayley was excellent throughout. Incredible service from start to finish.

4 June 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Alice. 2 Alice's in one week. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Professional and comprehensive Surveyor - 5*

Great communication from Tony and Hayley from initial phone call to provision of the survey. Tony called us after the inspection and gave us the headlines immediately, managing our expectations for the detail in the report. The report was thorough and self explanitary and we now feel confident in taking on a grade 2 listed property understanding what we need to do immediately, in the medium and longer terms. Thank you both!

3 June 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Thank you Jen for your lovely review. ☺️

Rated 5 out of 5 stars

Superb Service and Follow-Up

Great administration and timely follow-up by Amanda who was extremely helpful on all phone calls and email correspondence.
Tony undertook the survey on time and produced the report within 24 hours which was superb!
All in all a thoroughly professional company who I would have no hesitation in recommending to future customers

13 May 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Murray. Thank you for your lovely review 😊 I have also passed it on to the team.

Rated 5 out of 5 stars

Faultless service

Faultless service from the point of booking up until receiving the survey and subsequent follow-up questions. Hayley promptly arranged a mutually convenient time for the survey to be completed with the estate agent. Upon recieving the survey, Tony made time to answer any follow up questions and presented the information within the survey in a way that was easy to understand, especially as first time buyers. Would not hesitate to use again

11 May 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi. Thank you for your lovely review and making it our 350th. I have passed it onto Hayley

Rated 5 out of 5 stars

Great service as always

Great service as always. This is the 3rd time we’ve used 3 Counties, process was fast and efficient and very happy with their work

26 April 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Thank you as always for your lovely review 😊

Rated 5 out of 5 stars

Wish I could give 10 stars this company…

Wish I could give 10 stars this company valued my house as part of a shared ownership sale few months back in that process they were AMAZING, giving us everything we needed in 48hours, and recently we needed a desktop extension from them within 24hrs and the team were more than happy to help pushing everything through, I cannot thank them enough *****

3 May 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Connor. Thank you for the 10 star 🌟 review. 😁 I will pass it on to the team.

Rated 5 out of 5 stars

Go for 3 counties

I will definitely instruct them to undertake the survey on my next potential purchase! Amanda, Liz, Tony and Hayley have been very helpful. We had a survey booked in less than 24 hours (for 4 week's time) and they took care of the all additional arrangements. Tony and Liz were extremely patient and we couldn't be happier with the service. Excellent value!

24 April 2024
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Tiffany thank you for your lovely review. I have passed this on to the girls 😊

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