3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend 3 Counties…

I would highly recommend 3 Counties Surveying Ltd. From my initial enquiry to completion of the survey it was a very efficient service. The customer service was excellent, with any queries or updates answered straight away by their friendly team.

28 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Lucy. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Very professional

Great correspondence throughout, very professional and on point. Would highly recommend.

23 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Martin thank you for your lovely review I will pass it on to the team

Rated 5 out of 5 stars

A 5-star recommendation for Three Counties Surveying.

I’m really pleased to have used 3 Counties Surveying for a recent house survey, after the seller’s estate agent recommended Tony McKenty.
Having used excellent surveyors in the past (who now work in other areas) I had high expectations, and 3 Counties Surveying did not disappoint.

The customer service by Hayley and Tony was excellent throughout the whole process. Tony took great care whilst doing the survey, which was evident in the detailed report provided soon afterwards.

One really nice touch was Tony calling me straight after he’d finished the survey, to discuss the main points. I had a few queries after reading the report, and once again he was happy to spend time talking it through.

30 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Alice. Thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

3 Counties takes a lot of stress out of the buying process.

It makes such a difference when a company don't take days to respond to queries and bookings which is exactly what you need when buying a house as it takes a lot of stress out of the process. 3 Counties were very quick to respond to my request for a survey. I had RICS Level 2 carried out and was sent the report within less than 48hours. They were very friendly, helpful and the survey was carried out to the standard expected. They are also very helpful and available with regard to any questions you have following the survey. They are also very good value, another important factor when buying! As a Small Business company I highly recommend them.

27 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Juila thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Great experience

We had a great experience. Amanda and team responded very quickly to arrange a level 3 survey. On the day of the survey, we met up with Liz who gave us a very thorough review of the property. The official report followed swiftly and was very detailed. We would use them again, without a doubt.

26 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Esther thank you for your lovely review I will pass it on to Liz and Amanda 😊

Rated 5 out of 5 stars

3 Counties have been an excellent…

3 Counties have been an excellent surveying company. They have gone above and beyond and have been extremely helpful.

I would highly recommend their services.

Thank you Tony for all your help.

4 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Lucy. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Top notch

Efficient, detailed, friendly and very helpful indeed. 3 Counties provided a fantastic service, and I'd recommend them to anyone in need of a surveyor.

15 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Sean. Thank you for your lovely review I will pass it on to Hayley. 😊

Rated 5 out of 5 stars

Super easy and clear

Super easy and clear. The lead time was good and they made themselves readily available should I have had any questions on the results. Fully recommend!

14 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Bertie thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Professional and friendly

My experience with 3 Counties Surveying Ltd was extremely positive. They are knowledgable and efficient, with their fees more competitive than the opposition's. Their report was enormously beneficial to me in the decision-making surrounding a property purchase. What made the experience even more pleasant was that they are all so friendly and helpful. Highly recommended.

12 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Susan. Thank you for your lovely review 😊. I will pass it on to Amanda and Hayley

Rated 5 out of 5 stars

As usual 3 counties offer as great…

As usual 3 counties offer a great service, very responsive and excellent staff. Highly recommended

9 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Nick. Thank you yet again. I've passed it on to Liz and Amanda

Rated 5 out of 5 stars

Highly recommend

Highly recommend - communication by 3 Counties team has been excellent. We really felt the team wanted to help.
Our level 3 survey report is so clear, detailed and incredibly informative - it has really put our minds at rest.

10 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jennifer. Thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Very efficient service

Helpful & efficient service with immediate feedback

1 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi thank you for your lovely review it's much appreciated 😊

Rated 5 out of 5 stars

A big thanks to 3 Counties

A big thanks to Tony, Hayley and the team at 3 Counties for our Survey - they were extremely helpful and went above and beyond to fit us in on a tight schedule. The survey report was very detailed and thorough, and the team were easy to contact to talk through the findings in extra detail. Highly recommend.

26 July 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Christopher. Thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Excellent efficient and friendly service

I chose 3 Counties Surveying Ltd based on excellent Trustpilot reviews and I am very pleased I did.
Amanda was very efficient in organising the date and time of the survey and regularly kept me informed. Liz, who did the survey, was incredibly helpful in explaining the main points of the report prior to my receiving the written report, which was clear and detailed. At all times, everyone at 3 Counties Surveying Ltd was very prompt with communication and extremely friendly. I would absolutely recommend 3 Counties and would definitely use them again.

5 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Mrs G. Thank you for your lovely review I will pass it on to Liz and Amanda

Rated 5 out of 5 stars

A fast professional and easy process

A fast professional and easy process. Tony has been in touch a few times updating and explaining all we needed to know. No hesitation to recommend as I have done already

6 August 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you Donna for your lovely review and recommendation

Rated 5 out of 5 stars

Company was super efficient!

Company was super efficient in arranging the survey and managed to slot me in within 2 weeks of asking. Tony was very helpful in calling with a summary immediately after the survey with the key points of note and the survey document was incredibly thorough. Would definitely recommend, especially for larger listed buildings where high levels of dilligence is required.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

I experienced excellent communication between myself and everyone at 3Counties.
Amanda is professional, friendly and so on the ball. She couldn't have been more helpful to me.
My surveyor, Liz, was equally informative and utterly professional, giving me a verbal report immediately after the survey, followed by her excellent and comprehensive written report.
3Counties were so pleasant and easy to deal with, it truly is a personal service. And they are competitive in price too, and don't hound you with emails and phone calls like those national services!
I highly recommend them to anyone needing their services.

22 July 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Lois thank you for your lovely review I will pass this on to Liz and Amanda 😊

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Tony and Hayley. Prompt communication, very clear and helpful. Will definitely use them again in future!

24 July 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Andrew. Thank you for your lovely review, I will pass it on to Hayley. :-)

Rated 5 out of 5 stars

Fast and efficient survey

Fast and efficient survey, well explained in summary and in detail, thank you

22 July 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi thank you for your kind words ☺️

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