3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Communication with Tony and the team…

Communication with Tony and the team was excellent. Very friendly team and prompt with responses. Would recommend their services. Very thorough.

28 November 2025
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Grace. Thank you for your lovely review I will pass it on to the team for sure 😊

Rated 5 out of 5 stars

They were very quick and efficient in…

They were very quick and efficient in their response to our request for a survey.

We were recommended their services by Savills Estate Agent, Bristol.

27 October 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Andrea. Thank you for your lovely review 😊

Rated 5 out of 5 stars

L2 Survey

I chose 3 Counties based on previous reviews and I can confirm I found them very efficient and very helpful. Initially I contacted them to discuss the survey required and was kept up to date via Amanda as to the progress. On the day of the survey Liz telephoned me to provide an overview and later that day I received the full report , which I thought was structured really well.

18 November 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Neil thank you for your lovely review 😊. I will pass it on to Liz and Amanda

Rated 5 out of 5 stars

Friendly

Friendly, flexible approach, asked beforehand about any specific concerns that needed checking.
It was great to get a phone call on the day of the survey with a brief summary in advance of full report.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from Hayley and Tony in…

Superb service from Hayley and Tony in relation to our Level 3 survey. The booking process was incredibly easy and Hayley made the process pain free and got us booked in much quicker than any other local company. Hayley was great with communication and was incredibly helpful and efficient throughout.

Tony was incredibly thorough with his report and got this out to us very quickly so that we could proceed with our purchase. Tony called me straight after the survey had taken place and we had a long call to discuss the findings and suggested repair work. Tony made his report incredibly easy to understand and digest and made it clear what works were required.

I would have no hesitations in recommending Hayley and Tony to anyone needing a survey.

6 November 2025
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Reply from 3 Counties Surveying Ltd

Hi Louis thank you for such a lovely review I will of course pass it onto. Hayley ☺️

Rated 5 out of 5 stars

Will definitely be using them again in…

Will definitely be using them again in the future.

Amanda was very good at communicating with both myself and the vendor, keeping everyone in the loop and happy.

Tony did a very thorough job, rang me with a summary as soon as he had finished, and produced a very comprehensive report, which was complete within 2 days.

7 November 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Matt Thank you for your lovely review 😊 I will pass it onto Amanda

Rated 5 out of 5 stars

Extremely helpful and Friendly firm!

I was recommended to 3 Counties Surveying by my estate agents. From the get go they were very friendly and approachable. Nothing seemed to be too much trouble and were always happy to take a call or e-mail from me.

The whole process was smooth and I was kept in touch with at every stage of the process (which as a first time buyer I appreciated a lot). Also, it was nice to know that I could go back to her or her team if I had any questions at any point during the process, this support meant a lot).

Amanda and her team were a delight to deal with and would not hesitate to recommend her if you need an evaluation completing.

12 November 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Mark. Thank you for your lovely review. I will pass it onto Liz and Amanda

Rated 5 out of 5 stars

Great service and well priced

Super quick response to enquiry. Got a call the day the survey was done which was appreciated and then I had the full report within a few days. Great service and well priced. Thank you :)

29 October 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Zoe . Thank you for your lovely review I will pass it onto the team.

Rated 5 out of 5 stars

GREAT SERVICE

Great Service from initial contact to completion of survey!

3 November 2025
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Reply from 3 Counties Surveying Ltd

Hi. Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

The service was very good

The service was very good! Hayley is very responsive, and she answers our questions quickly. Tony is very professional - he provided an overview after the inspection and sent us a comprehensive report.

3 November 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Eric. Thank you for your lovely review I will pass it on to Hayley ☺️

Rated 5 out of 5 stars

Efficient and high quality

The survey was completed quickly and efficiently, and I found the report to be comprehensive and of high quality.

28 October 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Ben thank you for your lovely review 😊

Rated 5 out of 5 stars

Great Service

Great communication. Great service. We got a call on the same day as the survey, where Tony answered all the questions we had without making us feel like it was too much trouble. Highly recommend.

8 October 2025
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Reply from 3 Counties Surveying Ltd

Hi Daniel. Thank you for your lovely review. I will pass it on to the team.

Rated 5 out of 5 stars

Very good!

Really good communication from office prior to survey. Very comprehensive survey. Would definitely recommend to others

6 October 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Winston thank you for your lovely review I will pass it on to Hayley ☺️

Rated 5 out of 5 stars

Comprehensive and reliable.

Thorough survey completed on time and as arranged. Approachable and friendly, they were very good at keeping in touch via both phone and email. The process was explained ahead of the booking, and having completed the survey they contacted us to talk through all points noted and potential rectification work required in a clear, easily understandable language. The report was produced in a timely manner and covered all aspects, including pictures to accompany the text.
Only negative I would mention, due to the successful nature of the company, there was a small waiting period of approx. 3 weeks before they had availability to conduct the survey. That said, it was all explained ahead of time and if you are able to wait, would recommend this company.

30 September 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Marcus. Thank you for your lovely review. I will pass this onto the team :-)

Rated 5 out of 5 stars

Another two great surveys

I have turned to Tony several times for RICs level 3 surveys over the recent years. The most recent two have both been undertaken and the report produced really quickly and comprehensively. This included a quick call on the day of the survey to highlight a couple of more concerning points. Thank you again.

22 September 2025
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Reply from 3 Counties Surveying Ltd

Hi James. Glad to of service again. Thank you for your lovely review. I'll pass it onto Hayley.

Rated 5 out of 5 stars

Very good service

Very good service, professional, friendly and punctual.

8 September 2025
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Reply from 3 Counties Surveying Ltd

Hi Marilyn thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

Helpful survey and team

Hayley and the team were very responsive and the survey was really comprehensive and detailed. Would use again for sure. Thanks!

3 September 2025
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Ros. Thank you for your lovely review. I will pass it onto the team. :-)

Rated 5 out of 5 stars

Very very good experience

Very very good experience. Really helpful team and a very useful well presented report. I’ve thanked my estate agent for introducing me to 3 counties

8 September 2025
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Reply from 3 Counties Surveying Ltd

Hi Jason. Thank you for your lovely review. I will pass it onto Hayley as well. :-)

Rated 5 out of 5 stars

5 star service

I can't recommend 3 Counties highly enough - everyone I have spoken to has been lovely and really helpful, and the service has been perfect.

I was never made to feel like my questions were silly, and they were happy to advise me as a first time buyer.

After completing the survey, Liz called me to chat through some of the details which was really helpful and put my mind at ease. The report came through really quickly afterwards.

Thank you for all of your help, the whole process was completely stress-free and I wouldn't hesitate in recommending 3 Counties.

10 September 2025
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Anna thank you for your lovely review. I will pass it onto Liz and the team

Rated 5 out of 5 stars

Really good advice and communications…

Really good advice and communications prior to the report. After the survey a very useful phone call which explained the issues and their implications. Report issued quickly and very comprehensive

Really pleased

8 September 2025
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Jason thank you for your lovely review 😊

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