3 Counties Surveying Ltd Reviews 

530
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and prompt survey!

Tony and Hayley were professional, personable and prompt. The survey carried out was very detailed and I really appreciated the time Tony took to talk me through the various items raised in the report. Thank you both!

26 February 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jack. Thank you for your lovely review I will pass it on to Hayley.

Rated 5 out of 5 stars

I would highly recommend Liz at…

I would highly recommend Liz at 3Countiessurveying - all communication was really efficient, thorough and clear. The home buyers survey was excellent and I wouldn’t hesitate to use again - also great to support a small family business Many thanks again

4 February 2026
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Reply from 3 Counties Surveying Ltd

Hi Hayley .Thank you for your lovely review I will pass this onto Liz 😊

Rated 5 out of 5 stars

Level 3 survey

Big thanks to Hayley and Tony for our recent Level 3 survey - same day response to our initial enquiry, great communication throughout and detailed pragmatic approach. Highly recommend!

12 February 2026
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Reply from 3 Counties Surveying Ltd

Hi Rhiannon. Thank you so much for your lovely review. I will pass it onto Hayley 😊

Rated 5 out of 5 stars

Residential house survey

I have used 3 Counties Surveyors twice and am very happy with the property assessments made on both occasions. A detailed report will be provided, including photos, divided to consider each section of interest. Drone photos of the roof area are particularly helpful to have. Tony is easy to talk to and can explain the observations made afterwards so that you understand any faults found.
I would certainly use them again and recommend them to anyone who wants a good job done, as they were recommended to me.

11 February 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Simon. Thank you so much for another lovely review. I will pass it on to Hayley

Rated 5 out of 5 stars

3 Counties was very prompt to respond…

3 Counties was very prompt to respond and coordinate with the estate agent. Tony's survey is comprehensive and gave us a very detailed overview of the items we need to consider in our purchase.

11 February 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jason. Thank you for your lovely review I will pass it on to Hayley as well.

Rated 5 out of 5 stars

Tony was very prompt in updating the…

Tony was very prompt in updating the progress of the survey. He was very thorough with the survey and explained us every issue in detail.

21 January 2026
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Reply from 3 Counties Surveying Ltd

Hi Prasad. Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

We couldn't rate 3 Counties Surveying…

We couldn't rate 3 Counties Surveying more highly. They provided us a fantastic detailed survey of the property we are hoping to move into. The communication was fantastic.

19 January 2026
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Reply from 3 Counties Surveying Ltd

Hi Michael. Thank you for your lovely review 😊.

Rated 5 out of 5 stars

Very responsive to our request for a…

Very responsive to our request for a quote and the survey was completed when expected. Tony was great and answered a couple of questions we had really clearly and quickly.

23 January 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Vicky. Thank you for your lovely review I will pass it on to Hayley 😊

Rated 5 out of 5 stars

3 Counties were excellent

3 Counties were excellent! They communicated really well, were very friendly and genuine. They also accommodated a last minute valuation request and provided a written survey within 48 hours of the survey taking place. I would definitely recommend!

14 January 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Thomas thank you for your lovely review 😊. I will pass it on to Hayley as well.

Rated 5 out of 5 stars

Excellent and friendly service

So impressed with the excellent service and thorough survey done! Received the very detailed report 2 days after the survey. We would highly recommend 3 Counties Surveying!

13 January 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hii Charlotte. . Thank you for your lovely review 😊. I will pass it onto Hayley as well.

Rated 5 out of 5 stars

Quick, efficient and comprehensive

Arranged the survey very quickly and the whole process was handled extremely efficiently. The survey itself was very comprehensive and identified various areas for us to explore further. Fortunately nothing bad was found!

18 November 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi David. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Excellent service for both a modern and ancient house.

We are looking at buying a very old house (16th Century) and decided to get it surveyed before making an offer. We wanted to check if there were any lurking issues that might affect the value and / or cost a lot to correct. We decided to use 3 Counties again - we had used Tony before to survey a modern house, which he had done well. But this was a different proposition! We needed a more comprehensive Level 3 Survey and 3 Counties delivered a very thorough, honest and detailed evaluation. Tony and Hayley spent hours at the house and looked into every nook and cranny they could get at. The report was well laid out and easy to understand, and rapidly delivered a couple of days later, but with a phone call summary on the day of the Survey. The recommendations didn't pull any punches! We now feel well equipped to make an informed decision about the purchase. Having used them now for both a modern and ancient house, I can highly recommend 3 Counties Surveying - 10/10! Thanks Tony and Hayley!

5 January 2026
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Clare and James. Thank you so much for your lovely review. I will pass it into Hayley.☺️

Rated 5 out of 5 stars

We had a great experience with 3…

We had a great experience with 3 Counties. Booking was very simple and the level of detail in the report was excellent. We appreciated Tony calling immediately after carrying out the survey to run through the headline items - this was very reassuring. Highly recommend.

28 November 2025
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Reply from 3 Counties Surveying Ltd

Hi Rosie. Thank you for your lovely review 😊

Rated 5 out of 5 stars

Really impressed with 3 Counties…

Really impressed with 3 Counties Surveying Ltd! Communication was excellent, as was the service provided. Would recommend.

12 December 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Hannah. Thank you so much for your lovely review I will pass it on to Hayley ☺️

Rated 5 out of 5 stars

I can highly recommend for the quality…

I can highly recommend for the quality of detail in the survey and the degree of professional honesty.

4 December 2025
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Reply from 3 Counties Surveying Ltd

Hi. Thank you for your lovely review 😊. I will pass it on to the team

Rated 5 out of 5 stars

Excellent service

Really appreciated prompt responses to emails and excellent communication. My survey was conducted on the Thursday and I had the full report by Friday lunchtime which was a bonus!

27 November 2025
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Chloe. Thank you 😊 for your lovely review.

Rated 5 out of 5 stars

Fab service!

I have now used 3 Counties twice and they have been brilliant both times. I received a call on the day with an overview, and I received the full report a few days later - speedy service! I would highly recommend.

25 November 2025
Unprompted review
3 Counties Surveying Ltd logo

Reply from 3 Counties Surveying Ltd

Hi Zara. Thank you for your lovely review 😊. I will pass it on to Hayley

Rated 5 out of 5 stars

Excellent communication, speed and friendliness

I was really impressed with the level of communication and detail offered throughout the survey and booking process. It put my mind at rest and I felt very confident in the work. Highly recommended and many thanks!

24 November 2025
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Reply from 3 Counties Surveying Ltd

Hi Nick thank ypu for your lovely review 😊 I will pass it onto the teqm

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