We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more
I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more
Work well done with friendly, efficient service, over many years. Unsure about most recent date. My one quibble is that I was advised that the bike would have to be left at the shop, booking in adv... See more
Company details
Written by the company
Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.
Contact info
360 Clontarf Rd, Clontarf, Dublin 3, D03 WP78, Dublin, Ireland
- (01) 853 3107
- info@360cycles.ie
- 360cycles.ie
4.6
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Redeemed themselves
After the mess up with lack of communication the 360 team completely redeemed themselves with a great service and couldn’t help out enough. I’d like to think that I must of just caught them on a bad day
22 June 2024
Unprompted review
Reply from 360 Cycles
Hey Martin, thank you once again for taking the time to review us.
We're happy to hear that our team was able to redeem themselves with great service and resolve the situation to your satisfaction. Your feedback is priceless to us, and we genuinely appreciate your understanding.
At 360 Cycles, we aim to ensure every customer experience is positive, and we regret any inconvenience caused during your previous visit. Your feedback helped us improve our services and communication moving forward.
Please don't hesitate to reach out if there's anything else we can assist you with. We look forward to serving you again in the future!
Recommended.
I had a great experience shopping online. Delivery quickly and well packed. I'm happy with my purchase and would definitely shop with the company again.
7 June 2024
Unprompted review
Reply from 360 Cycles
Hey Maria! Thank you for your review! We're glad to hear you had a great online shopping experience. We appreciate your support and hope to see you shop with us again!
No problems would recommend
Couldnt find the part I wanted locally. Good website. Good range. Competetive prices. Quick delivery. Would recommend.
11 June 2024
Unprompted review
Reply from 360 Cycles
Hey Mrs Osborne! Thank you for your review! We're glad you found what you needed on our website and appreciated our range, prices, and quick delivery. We appreciate your recommendation!
Next to none
I Gave 360’s chance while ago, when my LBM was slagging work.
I never met mechanics with so much attention to detail and taking pride in theirs work, from first recommendation to last explanation and bike handover, I am using them for last couple of years and would not change, they are servicing my trail abused bike as well as family bikes I can’t recommend theirs work enough
8 June 2024
Unprompted review
Reply from 360 Cycles
Hey Lukas! Thank you for your detailed review! We're thrilled to hear about your positive experience with our team. It's great to know our attention to detail and pride in our work have made a difference for you. We appreciate your loyalty over the years and look forward to continuing to service your bikes! 🚲🔧
Reply from 360 Cycles
Hey Angela! Thank you for your review! We're glad to hear you had a perfect transaction with fast delivery and well-packaged items.
This is the first time I used 360…
This is the first time I used 360 cycles. Had exactly what I needed. Prompt delivery. Will definitely use them again. 10 out of 10 👌👌
2 May 2024
Unprompted review
Reply from 360 Cycles
Hey Dave! Thank you for your review! We're glad to hear you had a great experience with us. Looking forward to serving you again soon! 🚲
Reply from 360 Cycles
Hey Barbara! Thank you for the review.
Impressed as always
Jordan went above and beyond to find a helmet to fit my huge head. Excellent customer service from the guys at 360 as always, plus it arrived the next day which I wasn’t expecting! Thanks Jordan.
12 April 2024
Unprompted review
Reply from 360 Cycles
Hey! Thank you for the review. We're happy that you found the helmet you needed and that Jordan greatly assisted.
Excellent bike shop
Excellent bike shop . Besides the equipment staff are ultra helpful , nothing is too much trouble
28 March 2024
Unprompted review
Reply from 360 Cycles
Hey Declan! Thank you for the review.
Very fast shipping
Very fast shipping, great service, everything perfect
16 March 2024
Unprompted review
Reply from 360 Cycles
Thank you, Jaroslaw, for your review!
Arrived on time
Ordered some cycling gloves and winter shoe covers. Arrived in good time. A great service from 360 Cycles :-)
2 February 2024
Unprompted review
Reply from 360 Cycles
Thank you, Kevin, for your review! We are happy to hear that you found the items you need and that they arrived on time.
Great service
Great service, good quality products, good value.
I managed to pick up some great tyres heavily discounted. Also tubes and stuff.
Arrived well-packaged, on time.
Website gives good recommendations and review scores for all products.
Recommended
17 December 2023
Unprompted review
Reply from 360 Cycles
Thank you, William, for your review! We are happy to hear that the items were well-packaged and arrived on time.
I am very satisfied
I am very happy with my decision to order here eventhough I live in Germany. I really needed the Yuba Pop top Cover for my Family ebike but it seemed nowhere available. Then I found it with a Shop in Spain that does not deliver to other countries and at 360 cycles, which I contacted since my English is better than my spanish. The support was friendly and very helpful with making my Order and delivery possible. They calculated the delivery cost, informed me and placed the order. They even phoned me to double check the postcode and the Package was sent the following day. I am also very happy with the product itself.
9 January 2024
Unprompted review
Reply from 360 Cycles
Thank you so much for taking the time to share your experience with us! We're happy to hear about your positive experience with 360 Cycles, and we're delighted to have been able to assist you in obtaining the Yuba Pop Top Cover.
It's wonderful to know that despite the distance, our team was able to provide support in your ordering process. We understand the importance of reliable and efficient service, especially when delivering products internationally. Your compliments on our team genuinely mean a lot to us, and we're pleased to help you every step of the way.
I bought a pannier bag yesterday…
I bought a pannier bag yesterday morning. Item was delivered within 24hrs and fitted straight away. Excellent.
5 January 2024
Unprompted review
Reply from 360 Cycles
Hey Mark! Thank you for your purchase! We're happy that it met your expectations and was a perfect fit for your needs.
Bought a couple of bike components from…
Bought a couple of bike components from 360. Good price and quick delivery.
2 January 2024
Unprompted review
Reply from 360 Cycles
Thank you, Mark, for your review!
Highly recommend
Highly recommend all the lads at 360 cycles. Recently bought two kids bikes and the service and communication was excellent. Everyone was very friendly and more than happy to help.
22 December 2023
Unprompted review
Reply from 360 Cycles
Conor, thank you for sharing your experience! We're thrilled to have helped with the kids' bikes.
Thank you 360 cycles!
Thank you 360 cycles!
I do all of my shopping online and I have never experienced anything close to this level of customer service, it was amazing! Everyone I dealt with via email and over the phone was so pleasant, helpful and informative. They kept me in the loop at every stage of the order because the bike I wanted was out of stock, it arrived well in time for Christmas without a glitch! Just brilliant, highly recommend, 5 star all the way!
12 December 2023
Unprompted review
Reply from 360 Cycles
Thank you, Gemma! Your glowing review truly made our day. Thanks for choosing 360 Cycles!
Great customer service (and products)
Ordered a tyre and brake pads. Arrived two days after I ordered in recycled packaging which was fantastic. Brake pads somehow weren't delivered but I was able to speak with the business and they created a new order to be shipped asap. Great customer service, especially with them busy near Christmas!
P.S. parts quality excellent, bike is good as new now!
17 December 2023
Unprompted review
Reply from 360 Cycles
Thank you, Gabriel, for your review! We are sorry for the minor issue with the brake pads delivery. We are happy everything was sorted. Thanks once again for the review.
Reply from 360 Cycles
Thank you, Peter, for your review! We appreciate your feedback.
Very friendly and experienced staff
Very friendly and experienced staff, always keen to advise the best solution.
6 November 2023
Unprompted review
Reply from 360 Cycles
Thank you, Jan, for your kind words! We appreciate your feedback.
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