2by2 Holidays Reviews 

227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and expert local guides for their exceptional helpfulness, friendliness, and deep knowledge demonstrated during every single excursion. Many reviewers note that the dedicated team always goes above and beyond to ensure every travel requirement is met smoothly and efficiently. Travelers also highlight the seamless organization of their trips, noting that all flights, airport transfers, and custom itineraries are handled with meticulous attention to detail. People deeply appreciate the highly personalized planning approach and outstanding communication, which guarantees completely stress-free and unforgettable holidays across incredible worldwide destinations.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting wonderful and memorable trips... See more

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and professional throughout the planning and... See more

Service

Reviewers highlight positive aspects of service, noting that all connections and transfers run like... See more

Location

Reviewers express high satisfaction regarding the accommodation and location, highlighting that every stop... See more

Customer service

Users describe positive interactions with customer service, noting that communication was excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been considering visiting South Africa for the flowers for several years, but we wanted to ensure we were there at the right time with the ideal itinerary. 2by2, working with Geoff Crane (natur... See more

Company replied

Rated 5 out of 5 stars

Lisa at 2by2 Holidays, tailored a holiday in Kruger National Park perfectly to our request. Having experienced a few safaris in the past we were looking to visit Kruger for the first time. She picked... See more

Company replied

Rated 5 out of 5 stars

This was our fourth holiday booked through 2by2 travel and as always, it fully lived up to all our expectations. Arrangements for flights and hotels were perfect. We were met on arrival at the various... See more

Company replied

Rated 5 out of 5 stars

The whole trip came fully up to expectations, if not exceeded them. With a group of just 4 clients plus an excellent guide/driver, we were treated to over 300 bird species which the guide found, ident... See more


Company details

  1. Tour Operator
  2. Travel Agency

About 2by2 Holidays

Written by the company

Tailor Made Holidays, Safari & Wildlife Tours to AFRICA + INDIA + LATIN AMERICA
Explore our exciting range of financially protected tailor made holidays, safari & wildlife tours to Africa, India & Latin America - ranging from luxury fly-in safaris & private tours, to value packages, escorted small group tours & self drive. As a family-owned company we put you, our customer, at the centre of everything we do. We are passionate travellers ourselves and with over 20 years experience we are well placed to advise you on your next trip. So combine your ideas with our expertise and let us help you create a holiday of a lifetime.
 
We offer a range of wheelchair accessible safari holidays as well as specialist birding tours, horse riding holidays, luxury train journeys and many special interest tours, including the Zulu Battlefields. Our sister company  Auriel Holidays covers the UK, Europe, North America, Australasia & Asia.
 
Southern & East Africa
 
In Southern & East Africa our tailor made holidays, safari & wildlife tours will introduce you not only to the 'Big Five' but also to many other creatures, both great & small. Through our guides, you will also meet the local people. South Africa truly is a "World within one Country", with many malaria-free options. Kenya offers a great variety of parks, including the open plains of the Masai Mara, whilst in Tanzania you can explore the incomparable Serengeti. Uganda & Rwanda are known for their endangered mountain gorillas, whilst Botswana's Okavango Delta offers an exclusive fly-in experience. You can also view the mighty Victoria Falls that is shared between Zimbabwe & Zambia, explore the deserts & canyons of Namibia, spot lemurs in Madagascar, discover historic treasures in Ethiopia, relax on the shores of Lake Malawi or on one of Mozambique's spectacular beaches. We will work with you to tailor make a holiday that is perfect for you.
 
Latin America
 
Central America's wildlife gem is Costa Rica with its nesting turtles, sloths & some of the best birdlife on the planet. Panama also offers wonderful birding, cultural & wildlife tours, whilst Nicaragua also offers a cultural experience. Mexico has an incredibly ancient history, with more World Heritage Sites than any other country in the Americas, as well as a vibrant culture. It has magnificent Mayan and Aztec ruins to explore, numerous delightful Spanish colonial towns such as Oaxaca & Puebla, the Copper Canyon train & the sparkling Caribbean beaches of the Mayan Riviera. All our tailor made holidays, safari & wildlife tours in Central America can be adjusted to meet your specific requirements.
 
South America is enormously diverse, with many opportunities for tailor made holidays, safari & wildlife tours. It is home to the mighty Amazon Basin, which spans nine countries & offers magnificent rainforest wildlife & neotropical birding - whether staying at a lodge or aboard a river boat. The Pantanal wetlands in Brazil is the continent's premier wildlife region for viewing larger mammals such as capybara & the awesome jaguar, whilst an expedition cruise to the Galapagos Islands will reveal marine wildlife found nowhere else on earth - although it does come at a price. Colombia is relatively unknown but incredible varied, whilst Peru offers a world-class cultural experience, with many Inca sites including the amazing citadel at Machu Picchu. Argentina & Chile offer astonishly varied landscapes, ranging from the deserts of the Atacama & Salta, to the ice fields of Patagonia, as well as delicious food & wine - with all tailor made holidays, safari & wildlife tours to Latin America adjustable to your needs. You can fly to the Falkland Islands, take a thrilling expedition cruise through the fjords of Patagonia, or venture deep into Antarctica.
 
India, Sri Lanka, Nepal & Bhutan
 
In India we offer tailor made holidays, safari & wildlife tours of the Golden Triangle, with its rich heritage & breathtaking architecture - including the incomparable Taj Mahal. We also offer thrilling tiger safari holidays to all the key reserves for the incredible privilege of seeing a Royal Bengal tiger in the wild. You can enjoy some of the best birding in the world in India, as well as view Asiatic lions in Gujarat, see one-horned rhino in Kaziranga & search for snow leopards in the Himalayas. We also offer private cultural tours to Amritsar, which is home to the Golden Temple; scenic Shimla in the foothills of the Himalayas; the incredible temples of southern India; & many lesser-visited regions. All tailor made holidays, safari & wildlife holidays to India can be adjusted to your needs. Beautiful Kerala, known as "God's own Country", is popular for relaxation after tailor made holidyas, safari & wildlife tours of India, as are the beaches of Goa.
 
Sri Lanka is justly proud of its many ancient Buddhist sites. In addition to its spectacular beaches, you can see leopards & Asian elephants in the wild, enjoy walking in the Knuckles Mountains & exceptional birding one of our wildlife tours. Nepal is know for trekking in the foothills of the Himalayas, whilst Bhutan provides a fascinating cultural experience.
 
For expert advice on tailor made holidays, safari & wildlife tours to Africa, India & Latin America email or call us on +44 (0)1582 766122 to speak with a specialist travel consultant.
  
We have been arranging tailor made holidays, safari & wildlife tours to Africa, India & Latin America for over 20 years.
ALL OUR TAILOR MADE HOLIDAYS, SAFARI & WILDLIFE TOURS TO AFRICA, INDIA & LATIN AMERICA ARE FINANCIALLY PROTECTED wherever in the world you live.

Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful experience!

Wonderful experience! So glad we camped and stayed on the ground - lodges and aircraft might've been more comfortable, but they would've diluted the experience.
The team on the ground did very well: the food was very good by any standard and the earth toilets less traumatic than expected. Our driver/guide was knowledgeable and patient. Everyone was friendly and capable. Although we didn't find all our "targets", they can't be magicked, that's a part of birding.
Tips: take plenty small US$ notes for tips - not all services merit $5 or more. We took US$800 but should've had more $1 notes. When the guide suggests plastic bags to protect gear from rain - USE THEM! Take reusable plastic bags and take them home. If you visit the Victoria Falls or go on a boat trip, allow for Zimbabwean national park fees: US$50 per person for Vic Falls and $10 pp for the boat trip. I was lucky to have the cash with me (although Vic Falls fees were added to the hotel bill). Recommend aisle seats on long-haul if you react to Malaron tablets. Don't overeat - there's little opportunity for exercise.

4 February 2025
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Reply from 2by2 Holidays

Thank you for this wonderful review and we are delighted to hear you had such a productive trip. With warm regards Lisa and the 2by2 Team

Rated 5 out of 5 stars

Sri Lanka Holiday in January

We have just returned from an amazing holiday in Sri Lanka, organised by Lisa at 2by2 Holidays. All the arrangements went to plan and the accommodation and transport was excellent. As she did when she organised our previous holiday, with 2by2, to South America, Lisa listened to what we wanted and tailored the holiday to our requirements. Communication by telephone and email was excellent. Thank you again.

5 February 2025
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Reply from 2by2 Holidays

Thank you for your wonderful review! Looking forward to working on your next adventure. With warm regards Lisa and the 2by2 Team.

Rated 5 out of 5 stars

Professional, tailor made holidays

Just had our 2nd holiday with 2by2 . They are always well organised and tailor made for our personal requirements and not generic.. they support you in every step of the way. I will definitely recommend this company

2 February 2025
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Reply from 2by2 Holidays

Thank you for your kind words. Your separate feedback was really useful and much appreciated. With warm regards Lisa and the 2by2 team.

Rated 5 out of 5 stars

Very responsive company

Very responsive company. Listened to what we wanted and organised a perfect holiday

24 January 2025
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Reply from 2by2 Holidays

Thank you for this wonderful review and for sharing your wildlife pictures. We do hope we can tempt you with another adventure soon. With kind regards Lisa and the 2by2 Team

Rated 5 out of 5 stars

Everything went smoothly

Having decided that we would like to go on our first Safari we contacted Vikki at 2 by 2 Holidays in February 2024. She was extremely helpful and put together a package for a trip in December 2024 within our budget. All of our flights, transfers and accommodation worked really well. We had a fantastic Safari experience followed by a Christmas beach resort holiday. We are very happy with our experience.

17 December 2024
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for your review and we are delighted to hear that you had such a wonderful holiday and the safari was so successful.
We look forward to helping you plan any more future holidays!
Best wishes,
Vikki & the 2by2 Team.

Rated 5 out of 5 stars

Excellent work 2by2

Excellent work 2by2. From the first phone call to the end of our holiday at the airport.
We felt part of a big family.

1 December 2024
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Reply from 2by2 Holidays

That is very kind, thank you so much. Delighted to hear you enjoyed Southern Africa. We do hope you will enjoy another adventure with us soon. With warm regards Lisa and the 2 by 2 family.

Rated 5 out of 5 stars

India/Bhutan holiday We were really impressed with…

We were really impressed with communication from first enquiry onwards as Susan showed great patience in designing a holiday that matched our aspirations. Additional information about visas, jabs and what to expect locally set us up to travel without any concerns.

The local agents in India and Buthan were helpful and it was really nice to be met at airports and transferred to hotels without having to worry about how to get there. Our guides and drivers were prompt, curteous and helpful, but I'd like to make spectial mention of our driver Anil who we had from N. Delhi through to Jiapur, our guide Iqbal who accompanied us in Agra and our guide and driver in Bhutan, the Nymgel brothers, who were great company and went above and beyond the call of duty to assist us.
Our hotels were clean and comfortable, some better than others. The Trident in Udaipur was especially good with it luscious grounds and birdlife. If we had one gripe, the airport hotel in N. Delhi fell below the standard of service we received compared to the other, and would suggest choosing a different one for future clients.

The holiday itself, with all the sights and experiences, was extraordinary, and left us with memories we'll always treasure.

18 November 2024
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Reply from 2by2 Holidays

Thank you so much for your feedback. We are so pleased that you had a good time. Your posts on social media were wonderful and so informative. We are sorry that you did not like the hotel at New Delhi airport, we will investigate.
Regards Susan & the 2by2 Team

Rated 5 out of 5 stars

South Africa - Cape Town, Safari, Garden Route and Winelands

This is our 3rd trip booked through 2by2, and as usual it was extremely well planned, to our exact requirements.
All the arrangements went smoothly and all the hotels they had suggested were perfect for us.
We shall certainly be using them again in the future..

1 November 2024
Unprompted review
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Reply from 2by2 Holidays

We are delighted to hear you had such a wonderful time in South Africa. Looking forward to planning your next adventure. With warm regards Lisa and the 2by2 team.

Rated 5 out of 5 stars

2 by 2 holidays, excellent

Everything was organised incredibly well. The customer support both abroad and home was amazing. Hotels were very good. Thank you I would also like to give a shout out to Susan who helped me plan this trip to Costa Rica. Nothing was too much trouble so thank you.

31 October 2024
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Reply from 2by2 Holidays

Thank you so much for your lovely review. It made me smile. We are so pleased that you have had a good trip. Thanks for leaving us feedback. Regards Susan & the 2by2 Team

Rated 5 out of 5 stars

India trip

A thoughtfully crafted holiday around India for two couples, very joined-up. We felt supported on the one occasion we had need to contact them during the holiday ( query over a late check-out). We would use them again.

20 November 2024
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Reply from 2by2 Holidays

Thank you for taking the time to send a review Angie, I'm so pleased the four of you had a great time- it can work so well to travel together with friends and then enjoy some additional time at the end as a couple. I would love to see photos of your highlights if you get a chance. Kate and the 2by2 team.

Rated 5 out of 5 stars

Sri Lanka and Maldives honeymoon

Cannot recommend 2by2 enough! Our Sri Lanka and Maldives honeymoon was everything we dreamed of and more. Amazing communication from start to finish with Kate who was super friendly and answered any questions immediately.
Vamoos app with all the travel information, flights and a day by day guide was so useful

29 October 2024
Unprompted review
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Reply from 2by2 Holidays

What fabulous photos, thank you for sending them Charlotte and for your lovely review. Sigiriya is incredible and the beaches at Komandoo look beautiful. Have a wonderful first Christmas together as Mr and Mrs! Kate and the 2by2 team

Rated 5 out of 5 stars

Great service

Booked a tour of Argentina through 2by2. Kate listened to what I wanted and put together a perfect tour meeting all our needs. Kate and her colleagues responded fully to any queries or concerns I had quickly and efficiently. The App they provided was brilliant and really useful with all details of flights, daily activities and much more. Thank you so much for a most amazing, memorable holiday of a lifetime.

19 October 2024
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Reply from 2by2 Holidays

Val I'm so pleased you both had such a great trip exploring the length and breadth of Argentina- it is a stunning country with fantastic food and Malbec. We look forward to helping you plan another adventure in the future. Kate and the 2by2 team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant.
Everything went like clockwork and that was not an easy task when we had 13 flights, 17 hotels and visited 4 countries in South Amercia.
Susan and the team at 2by2 coordinated an extraordinary holiday for us and I can not recommend them enough.

8 November 2024
Unprompted review
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Reply from 2by2 Holidays

We are delighted that you had an extraordinary holiday. What a great way to describe your trip. Thank you so much for your review. Kind Regards Susan & 2by2 Holidays

Rated 5 out of 5 stars

Top Quality

We were extremely pleased with the attention to detail provided by 2by2holidays. We felt very well looked after and appreciated the promptness of the tour companies.

31 October 2024
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Reply from 2by2 Holidays

Thank you for your review. We are so pleased that you had a good time. Regards Susan & the 2by2 Team

Rated 5 out of 5 stars

Brilliant company for disabled travelers

The holiday they organised was terrific. They also kept in contact with us to ensure all was going smoothly. Brilliant support.

1 October 2024
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Reply from 2by2 Holidays

We are delighted to hear you had such a good time, thank you for your very kind words. With warm regards Lisa and the 2by2 team.

Rated 5 out of 5 stars

We had a fantastic time THANK YOU !

We had a fantastic time - carefully curated by 2by2 holidays to our personal wants, with excellent suggestions & options from them.
With all of our guiding being exclusive to us throughout, the safari trips in Kenya & nature treks in Madagascar were better than we have ever had previously.
Just superb.
A big thank you to Lisa & the 2by2 holidays team.
Worth every penny !!!!

21 October 2024
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Reply from 2by2 Holidays

I am absolutely delighted to hear this multi-centre adventure went so well. Do look forward to plotting your next adventure. With warm regards Lisa and the 2by2 team.

Rated 5 out of 5 stars

Zimbabwe and Botswana

I have been using 2by2 to organise my trips for around 10 years. I trust their ability to efficiently make all the arrangements so that the trip is seamless but mostly value their knowledge and insights on the locations particularly Africa. They are able to listen to your particular requirements and help tailor a perfect trip.

19 October 2024
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Reply from 2by2 Holidays

Thank you so much for booking your trip to Africa with us again. We are so pleased that you had a wonderful time. Regards Susan & 2by2 Team

Rated 5 out of 5 stars

Madikwee Safari and Cape Town

2by2 planned an amazing holiday for us. They listened to what was important to us and booked the most amazing safari package and Cape Town hotel. Both the lodge and hotel were really great, fantastic standard of accommodation and food. We couldn’t be happier. Transfers and trips were also arranged which made everything run smoothly. I wouldn’t hesitate to recommend them and will certainly be using them again for future adventures.

21 October 2024
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Reply from 2by2 Holidays

Thank you so much for taking the time to leave a review. We are delighted to hear that you had a wonderful time and the trip was amazing. Regards Susan & the 2by2Team

Rated 5 out of 5 stars

2by2 South Africa package

Absolutely amazing holiday to South Africa. The package 2by2 holidays put together for us was spot on. Nothing was too much trouble even when we wanted to change a few things.
Itinerary was sent to us with every detail we would need from times of pick ups, destinations & names of guides etc.
We also downloaded the App that they recommended which was well worth it with all itinerary details too.
Our trip consisted of visiting:-
Rorkes Drift, Isandlawana, Safari, Boer War site, Johannesburg, Durban and Cape Town. All hotels and lodges were fantastic, everybody so friendly and willing to help as were all the guides who were brilliant.
A first class and very professional service we would definitely use again.
Only one regret…which was our fault!
We wished we had booked for 3 nights instead of 2 nights at the lodges as seemed a little rushed at times. But will remember for next time!
Many thanks to you all.

28 August 2024
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for your detailed feedback. We are glad that you liked our Vamoos App. Customers do really like being able to access their itinerary on their phone. We are delighted you had a good time. Regards Susan & 2by2Team

Rated 5 out of 5 stars

Amazing holiday thanks to 2by2

As a couple with significant mobility issues we were nervous about travelling to South Africa. From planning to execution, 2by2 made this a brilliant experience. They recommended the right time to go and found accommodation and activities that met our needs and interests really well; wildlife, history, culture, wine!! The guides they used in South Africa were amazing and supported us through the whole trip. We felt safe and comfortable for the entire 18 days. We have no hesitation in recommending 2by2 and would certainly use them again. Thanks Susan, Claire, and everyone else at 2by2!

6 October 2024
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Reply from 2by2 Holidays

Thank you so much for your feedback and leaving a review. We are delighted that you had a great time. Kind Regards Susan & The 2by2 Team

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