118businessdirectory Reviews 

787
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious food quality, exceptional overall service, and the genuinely helpful staff members who ensure everything runs smoothly from start to finish. Consumers regularly find the platform very easy to navigate and truly appreciate the wonderful variety of options offered to satisfy every taste. However, some people mentioned unexpected charges related to small card verification processes required initially. Several reviewers expressed strong frustration over unforeseen monthly subscription fees appearing on their bank statements without clear prior authorization. A few individuals noted difficulties in stopping these recurring payments, advising others to carefully monitor their accounts afterward.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is easy to use and... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected charges. Consumers... See more

Service

Clients share positive opinions on service, consistently highlighting brilliant experiences with the team.... See more

Product

Consumers find the product offerings to bring deep satisfaction and delight. Reviewers frequently highlight... See more

Staff

Reviewers highlight positive aspects of staff, describing them as lovely, polite, and consistently helpful.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 5 out of 5 stars

Excellent Cantonese cuisine,this Chinese take away is the best in harrow,always open until late and food is very tasty,caters for everyone. Ho’s cottage is my number 1 go to in harrow

Rated 5 out of 5 stars

The food at Royal Nawab Manchester was excellent, with a wide range of dishes to choose from. Whether you prefer traditional favourites or something new, there’s plenty to satisfy every taste. A true... See more


Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

787 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(787)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charged my personal card twice in one…

Charged my personal card twice in one month after I cancelled free trial and no consent. Sent email no reply. I need my money refunded ASAP

23 June 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Gillian

Thank you for sharing your concerns.

We did reply and explained the reason for the charge as well as issued a refund. .

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was excellent. Delivery was smooth, and the driver was polite and friendly. It’s clear that care and attention go into every order. I’ve tried many takeaways in the area, and this is definitely one of the best. Highly recommended, and I’ll definitely be ordering again soon. Thank you for a great meal!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

First Chinese Greenland’s Road Sale Cheshire

If you live in Sale M33 there are several Chinese restaurants and takeaways First Chinese Gleeblands Rd excellent choice of menu both English and Chinese by far the best salt & pepper ribs in fact all S&P dishes 10/10 every dish made fresh plenty of it and prices competitive with the rest cheaper than most good service and quality of food second to none 👍

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Misleading "free trial" – charged my personal card without clear consent

I signed up for a business listing, under the distinct impression that providing my card details was solely for identity verification. There was no transparent warning that this would automatically convert into a paid monthly subscription.

Today, I discovered they have debited £12.00 from my personal (not company) credit card. Using a free trial verification to automatically slip people into a paid subscription without explicit confirmation is a highly misleading practice.

I have contacted customer service to demand an immediate cancellation and a full refund. I strongly advise others to monitor their accounts closely when dealing with this company.

4 June 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Ben

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Cosmos Southampton is the first thing…

Cosmos Southampton is the first thing that comes to mind whenever I hear people talking about food. With such a huge variety of dishes, all freshly prepared and packed with flavour, it’s a place that never disappoints. In fact, whenever anyone mentions Southampton whether it’s football, the South Coast, or anything else my mind instantly goes to the amazing food at Cosmos!

What makes it even better is that it’s incredibly affordable and caters for everyone, from young children to grandparents. Whether you’re a picky eater or someone who loves trying new cuisines, there’s always something to enjoy. For great food, excellent value, and a fantastic dining experience, Cosmos Southampton is hard to beat. 🍽️😋

18 October 2025
Unprompted review
Rated 1 out of 5 stars

fraud they took £12 without even asking…

fraud they took £12 without even asking sign you up for a subscription

13 May 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear CRXPT

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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