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10X Health System Reviews 

1,843
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,701 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and deep knowledge, making interactions very positive. Many people highlight the quality of the products and supplements, noting they feel a significant difference and appreciate the effective, personalized recommendations based on their individual needs. Conversely, a small portion of people felt products did not yield expected results or caused specific issues. Some reviewers also reported initial difficulties with customer service responsiveness and order management, including auto-order notifications and tracking.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, kindness, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the responsiveness and... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing frustration over issues like orders not... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the products and their effectiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd apprec... See more

Company replied

Rated 4 out of 5 stars

After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was... See more

Company replied

Rated 4 out of 5 stars

UPDATE - The Customer Service was great. After addressing a problem, the staff did a full court press to make things right. They have addressed future orders and helped me to realize why I appreci... See more

Company replied

Rated 4 out of 5 stars

Dear 10X Health Team, The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong. At any case my Advisor Mike Brown clarified these via text messag... See more

Company replied


Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Specialized Clinic
  4. Vitamin and Supplements Store
  5. Wellness Program

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(1,843)

1,702 reviews in the last 12 months

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Rated 3 out of 5 stars

Don’t like that no one checks back and the experience

Don’t like that no one checks back with customers to see how they are doing. Basically become a number, and not meeting the needs of each customer as to how they can be helped more. Don't like that it’s just supplement based, and don’t get nutritional advice to follow. It’s all just taking supplements will not just do the work. If anything it’s just scratching the surface. If people do go this route, they should be advised to hire an integrative or functional nutritionist. I had to figure this out on my own being that I have a passion for learning nutrition and taking care of what the body needs and lacks. It’s cheaper and better to pay a functional and integrative Nutritionist who does the same thing as this program but they work with you on a one to one diving deep to figure out what the environmental factors are causing our health to be the way it is.
The supplements helped but like I said only because I also change my diet eating foods that only my body can tolerate by taking an allergy food test which has changed in my blood results also. That was with the help of the integrative doctor.
Speaking to the NP through this program didn’t gain much from it at all.
I wouldn’t recommend doing this or spend this kind of money.

18 May 2026
10X Health System logo

Reply from 10X Health System

Hi Clarissa ,

Thank you for sharing your feedback. We take your concerns seriously and truly appreciate you taking the time to share such detailed perspective on your experience.

Your direct advisor will be reaching out to see how we can better this situation for you. Feedback like this is valuable and helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

Everyone was helpful and always had…

Everyone was helpful and always had answers to my questions. I have ordered multiple things and so far so good!!

4 May 2026
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Reply from 10X Health System

Hi Jessica,

Thank you for sharing your experience. We are so glad to hear the team has been helpful and able to answer your questions along the way!

It is also wonderful to know your orders have gone well so far. We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Received my order timely.

Received my order timely.

2 May 2026
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Reply from 10X Health System

Hi Eddie,

Thank you for your feedback. We are so glad to hear your order was received in a timely manner!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

quality products

quality products, easy to order and timely delivery

18 May 2026
10X Health System logo

Reply from 10X Health System

Hi Susan,

Thank you for your feedback. We are so glad to hear you are happy with the quality of the products, the ease of ordering, and the timely delivery!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

Made a mistake with my shipping address…

I made a mistake with my shipping address and tried to change it within 5 minutes of placing the order. The offshore call center person who answered said "sorry the order has already been processed" Wait what? ...within 5 minutes? I don't think so. I sent an email hoping to reach someone interested in customer service but had no luck. Got an email back this morning saying the same thing. This is ridiculous,

UPDATE: Even though I talked with someone AND received an email stating there was no way to fix this, someone took the time, reached out and helped resolve this for me within a few hours. Thanks Andrew. I've been a customer for a while now and I appreciate the effort.

15 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Mike,

Thank you for sharing this update. We are glad Andrew was able to reach out and help get this resolved for you so quickly.

We truly appreciate your continued support and your recognizing the effort to make things right. Thank you again for taking the time to share your experience with us!

-10X Health Support Team

Rated 1 out of 5 stars

I don't see any benefits from taking…

I don't see any benefits from taking the product

17 May 2026
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Reply from 10X Health System

Hi Kenneth,

Thank you for sharing your feedback. We are sorry to hear you have not noticed the benefits you were hoping for.

We will have a member of our wellness team reach out to help support you and ensure you are feeling your best.

-10X Health Support Team

Rated 5 out of 5 stars

tile not needed

I don't want to type a review

4 May 2026
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Reply from 10X Health System

Hi Sumer,

Thank you so much for your 5-star rating. We truly appreciate your support and are grateful you took the time to share it with us!

-10X Health Support Team

Rated 5 out of 5 stars

I continued to be impressed by…

I continued to be impressed by everything 10x Health has brought to mine and my husbands life! Looking forward to a continued relationship with all things 10x!

17 May 2026
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Reply from 10X Health System

Hi Allison ,

Thank you so much for your kind words. We are thrilled to hear 10X Health has continued to make such a positive impact on both your life and your husband’s!

We truly appreciate your support and are grateful for the opportunity to be part of your continued journey with 10X.

-10X Health Support Team

Rated 5 out of 5 stars

Excellent product great service fast…

Excellent product great service fast delivery

17 May 2026
10X Health System logo

Reply from 10X Health System

Hi Rich,

Thank you for your feedback. We are so glad to hear you are happy with the product, service, and fast delivery!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 3 out of 5 stars

Didn't get the swab test mailed to me…

Didn't get the swab test mailed to me on time,then when they sent the supplements I requested a injection they sent a pill you put under your tongue still haven't gotten Hamalton to call me back on that ive reached out to him multiple times with questions no response it's really what you would expect from any run of the mill clinic no communication and over priced as far as there customer service ive only been on it a less than 2 weeks I guess ill see how it works but please don't think you getting any thing special there is a million of these places out there for alot less money and alot better customer service!!

18 March 2026
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Reply from 10X Health System

Hi Levi,

Thank you for your feedback. When connecting with your advisors, they let me know your concerns were taken care of. In the future, if you ever need direct assistance, please do not hesitate to reach out, as we are here to support you.

We truly appreciate you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

good stuff if i keep buying your products your ok

if i keep buying your products your ok

16 May 2026
10X Health System logo

Reply from 10X Health System

Hi Michael,

Thank you for your feedback and continued support. We are grateful to be part of your routine and truly appreciate you choosing 10X Health.

Thank you for taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

High Taxes plus paying for Shipping…

High Taxes plus paying for Shipping totally SUCK

16 May 2026
10X Health System logo

Reply from 10X Health System

Hi there,

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us, as input like this helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

I started taking the optimize a few months ago

I started taking the optimize a few months ago. It has been nothing short of life changing. I have a TBI and struggle with fatigue, cognitive issues and brain fog. Optimize has made a huge difference in my day to day life! While it won’t cure my tbi it certainly has helped in managing my symptoms.

4 March 2026
10X Health System logo

Reply from 10X Health System

Hi James,

Thank you so much for sharing your experience. We are truly grateful to hear that Optimize has made such a meaningful difference in your day-to-day life.

It is wonderful to know it has helped support your energy, clarity, and overall well-being in such a positive way.

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

Response to questions and follow up are…

Response to questions and follow up are outstanding.

2 May 2026
10X Health System logo

Reply from 10X Health System

Hi Raymond,

Thank you for your feedback. We are so glad to hear the response to your questions, and the follow-up has been outstanding.

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

Energetic!

I have felt more energetic and have had a clear mind and focus since taking 10 X vitamins

15 May 2026
10X Health System logo

Reply from 10X Health System

Hi Jeanine

Thank you for sharing your experience. We are so glad to hear you have been feeling more energetic and have had greater mental clarity and focus since the start of taking 10X supplements.

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 1 out of 5 stars
10X Health System logo

Reply from 10X Health System

Hi Matt,

Thank you for your feedback. We are sorry to hear about the issue with your package, but we are glad a team member was able to reach out and get this taken care of for you. We truly appreciate you bringing this to our attention.

-10X Health Support Team

Rated 5 out of 5 stars

Dealing with Marco and the rest of the…

Dealing with Marco and the rest of the team has been phenomenal. All the doctors all the test results. The ease of dealing with Marco has been phenomenal. Makes a process seamless and easy would highly recommend a family and friends.

15 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Edward,

Thank you so much for sharing your experience. We are thrilled to hear that Marco and the rest of the team made the process feel seamless for you!

We take pride in knowing that the experience with our wellness team, doctors, testing, and getting your results has been such a positive one.

We truly appreciate your kind words, recommendation, continued support, and taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

I found the staff so helpful…

I found the staff so helpful prescribing the supplements my body needs, as well as how to administer the pills and when.

11 May 2026
10X Health System logo

Reply from 10X Health System

Hi Linda,

Thank you so much for sharing your experience. We are thrilled to hear the staff was so helpful in guiding you toward the supplements your body needs and in explaining how and when to take them.

We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Good and quality products

Fast delivery

10 May 2026
10X Health System logo

Reply from 10X Health System

Hi Piret,

Thank you for your feedback. We are so glad to hear you are happy with the quality of the products and the fast delivery. We truly appreciate your support and you taking the time to share your experience with us!

-10X Health Support Team

Rated 5 out of 5 stars

You all care about getting it right.

You all care about getting the right results for my health. You ask a lot of questions which is great. I think the supplements are a very good quality, and Jessica is great, I work , mountain bike,climb mountains and hike the Arizona desert,no pain or slowing down,is the best part of this relationship,thank you

14 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi David,

Thank you so much for sharing your experience. We are thrilled to hear you feel supported in getting the right answers for your health and that the thoughtful approach from the team has made such a positive impact!

It is especially wonderful to know you are able to stay active doing the things you love without pain or slowing down. We also truly appreciate your kind words about Jessica, and we will be sure to share your feedback with her as well!

-10X Health Support Team

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