Terrible experience!
Be very careful when purchasing a package with Greca: they do not deliver what they promise. In my case, they said all transfers were included, but they were not… Additionally, when I purchased the package, I specifically asked for all ferry routes to be on the high-speed ferry, but that’s not what happened. Even though I paid for it, they put me on a slow ferry from Mykonos to Athens, and I spent six and a half hours getting to Athens. I lost an entire day.
The most ironic part is that midway through the trip they sent an email asking how everything was going. I reported the problems, and they acted as if they never received it. I didn’t get ANY response. I requested a refund for the lost day, but all I got was silence.
On top of that, in Athens, the tours do not include a visit to the Acropolis or the museum. We paid a fortune and yet the package simply does not include visits to the two main points of interest.
I wrote a review on Greca’s website, but obviously, they didn’t publish it.
In short: avoid them—never travel with Greca.
Reply from Greca Travel
Dear Tatiana,
From the moment of your booking, we shared a detailed itinerary that clearly specified which transfers were included. For some of the tours you chose, transfers were not part of the package, and—as stated—you were expected to make your own way to the meeting points or directly to the sites. This was clearly outlined and agreed upon.
Regarding the ferry routes, your package did not include high-speed ferries for all legs of the journey. This was also clearly stated in the travel documents you received, and at no point did you request an upgrade.
As for the Acropolis and the museum in Athens, these are part of an optional tour that was not included in your package and was not selected during the booking process. Our itineraries are customizable precisely so each traveler can tailor their experience according to their interests and budget.
Finally, we did remove your review from our platform because it contained several inaccuracies that do not reflect the actual services you purchased or the clear information provided to you.
We encourage all travelers to carefully review their itineraries and communicate any requests or concerns in a timely manner so we can assist appropriately.
We wish you all the best in your future travels.
Thanks.
Greca Travel