Hooman Gheydi

Unsubscribing from NordVPN is intentionally confusing and non-transparent. Even after I blocked future payments through my bank account, they still managed to charge me.

Customer service feels robotic, unhelpful, and keeps sending copy-paste answers without actually solving anything. At some point I asked if NordVPN works in Iran. Their answer? “It’s illegal there, we don’t recommend using it.”

Wait… isn’t that the entire point of a VPN? To protect privacy and give access where freedom is restricted?

What’s the use of a VPN that only works where it’s legal? That’s like selling umbrellas in the desert and refusing to ship them where it rains.

A good service doesn’t act like this. It feels like a trap. Be very careful.

Update: ticket ID #17245397

Never had a problem with this platform. Everything has always worked smoothly. Good job, Subito!

I’ve been shopping at Arcaplanet, both online and in-store, for the past 6–7 years and have never had any issues. The service has always been reliable, and sometimes the delivery even arrives earlier than expected. Highly satisfied!