normie x

Romania

Reviews

Review of DPDgroup


Rated 1 out of 5 stars

A catastrophe of a company

They dumped 500 euros worth of equipment at the wrong address and left, despite the fact that the names obviously didn't coincide. Nobody called and i couldn't call them to resolve the situation.

30 January 2024
Unprompted review

Review of Office Discount GmbH


Rated 1 out of 5 stars

Total incompetence

The most incompetent fools i have ever dealt with in my life. I ordered 500 euros worth of video equipment and their website wouldn't let me write my own address properly, forcing me to introduce a slightly different post code. When the courier came, he delivered the packages to another building nearby, forcing me to go and steal back my own products from another address. The courier just dumped everything and left, despite the fact that the names were obviously different, the name of the owner of the house was different.

The only reason i didn't lose my property, which i had already paid for, was because i was home and acted quickly. I have never come across anything like this in my life, it's absurd.

Office Discount is the worst company in Austria, they will let you pay for your products but then their software won't let you give your correct address. In order to avoid this ludicrous situation, never ever order anything from them, it's not worth it.

How is it even possible to stay in business when your website tells the customer that their own address is incorrect? My mind is blown. Nobody ever called me before or after the delivery, i even tried calling the DPD courier, but couldn't reach them by phone.

30 January 2024
Unprompted review

Reply from Office Discount GmbH

Hallo normie,
vielen Dank für Ihre Bewertung.
Es tut mir leid, dass die Zustellung an Ihre Adresse nicht funktioniert hat. Ich verstehe, dass Sie nicht zufrieden sind. Sie sollten auf keinen Fall auf die Suche nach Ihrer Bestellung gehen. Ich kann mir den Grund für die Änderung Ihrer Postleitzahl nicht erklären. Laut unserer internen Adressprüfung, ist nur die Postleitzahl für Ihre angegeben Adresse hinterlegt, an welche Ihre Bestellung gesendet wurde. Bitte entschuldigen Sie den Vorfall. Ich bin froh, dass Sie die Ware dennoch auffinden konnten.
Viele Grüße, Emma aus Ihrem office-discount Service-Team