Fraud, Illegal Actions, and Total Ignorance!
This company operates with outright deception and unethical practices! They send representatives door-to-door to trick people with so-called “better offers.” In my case, their representative David assured me I was only signing a document to receive an offer with a lower price. I repeatedly asked for clarification about what I was signing, and at no point was I informed that this would cancel my current contract with my electricity provider.
I later discovered that they had terminated my previous contract and signed a new one on my behalf without my knowledge or consent. Adding to the mess, my name was spelled incorrectly on the contract, which makes it legally invalid. When I pointed this out, they still refused to cancel the contract or take responsibility for their mistakes.
What’s even worse is that David specifically told me that no actions would be taken unless I failed to reject the offer within 14 days after receiving it. However, they went ahead and processed everything just a few days later, leaving me unable to cancel anything. Now I am stuck with this unauthorized contract, and they are ignoring all my attempts to contact them. Neither David nor the company responds to emails or calls.
This company uses lies, manipulation, and illegal actions to force customers into contracts they never agreed to. Avoid them at all costs unless you want to face the same nightmare I am currently dealing with!
